My wife was referred to Dr. Meadows from our regular dentist. Dr. Meadows examined her and discovered that some of her skull was still fractured and unhealed at the front of her mouth/nose from an automobile accident nearly 15 years prior where she ate a steering wheel. She thought it was simply sinus pain. He inserted bone growth material and was able to get her broken bones to knit back together. She was unsuccessful in obtaining an implant because of the limited amount of bone in her mandible. But ended up with a bridge instead. Overall very positive experience with Craig and his wonderful staff. read more

I thoroughly endorse CAPT. Meadows DC, USN-Ret practice. Dr Meadows and staff are highly qualified, efficient, and considerate in all respects. I've had four implants and will ask for more as I lose teeth. Of the many dental practices I've patronized over the past seventy years, I'd rate Capt. Meadow's as the best of the lot. read more

I had an appointment last week with Dr. Craig L. Meadows, DDS, for implant surgery, and wanted to call confirming the appt. time. I always confuse his schedule with that of Dr. Barney in Hedgesville, the dentist that referred me to him, different weekly and daily schedules, and wanted to check if they were open before calling. Yelp provides business phone numbers, and that's how I found the only (negative) review that precedes mine on Dr. Meadows page. I was so shocked by the review, I made a comment to the person I was talking to after I called, who turned out to be Jenny, the negatively portrayed person in it. They were not aware of the negatively charged review, and Jenny transferred me with the office manager, who told me she was going to make a hard copy for Dr. Meadows. The following day during my appointment I was able to talk more about this incident, found out S E. never had the benefit of setting a foot inside Craig L. Meadows, DDS, periodontics clinic, and promised myself to sign up on Yelp to contrast my experience against his negative portrayal of this clinic. My personal experience with Dr. Meadows clinic has been the opposite all around, from the one described by S E. And I highlight my personal experience with his office, because of my visceral fear of dentist clinics of all kinds, one of the reasons my teeth deteriorated badly. Ever since my first appointment to today, I enjoy going to Dr. Meadows clinic, where I found a rare combination of highly professional standards and human touch. They have mastered the procedures to such detail, I never had a tooth extracted (hence the implant) without pain, so subtle I didn't know Dr. Meadows was done, conditioned as I was to expect pain before the end. Throughout any procedure, Dr. Meadows' assistants are mainly there to provide support for the patient, and they do it with such empathy and human touch, their contribution calming and informing the patient at every step is vital to the overall positive experience they offer. I am not writing a review to judge what Mr. S E. posted about his personal experience, but because I can tell with all certainty that his description of Jenny having "berated me loudly down the phone and told me I was not welcome at their practice" does not fly. First of all, those are not the professional standards I have personally experienced and witnessed at Dr. Meadows office, his office personnel has been highly efficient re: appointments, calls previous to appointments, prescriptions before visits, or follow-up calls, and very respectful in all sense of the word, considering I am from a different culture, and look very much like a foreigner. Secondly, Dr. Meadows runs a tight ship (literally, he's a former US Navy captain), and with the little I know of him as a doctor and a human being, I can tell he would not allow such demeaning treatment of a patient in or by his office. Lastly, nobody, not one single person at Dr. Meadows office has a mean bone, and even if someone there had the intention to "berate" a patient, physically they couldn't do it, the reception area is right in front of the waiting room, there are always patients there who cannot but listen personnel talking on the phone, and only rarely and momentarily I have seen only one person at the reception area. As I said above, I cannot judge your experience, I can only contrast it with mine, however, your comment hurt people, Jenny was very upset about being depicted as rude and inconsiderate, so much so she couldn't sleep the night before my visit, she told me. You might have your reasons for writing such negative comments, but with all due respect sir, you cannot judge a person, an office, or a clinic, from a phone call interaction, personal interfacing is necessary before passing hurtful judgments on people or the services they provide. That, I believe, is basic and elementary personal responsibility. Ivan M. read more

I was referred to Dr. Meadows by my Dentist. Made an appointment was told by Jenny the scheduler (very rude), that we would receive documents in the mail...never received. We cancelled the appointment the day before and a few days later received a bill for cancellation that I was told was on the paperwork that was never sent. I explained the paperwork was never received and Jenny was very rude and told me the fee still stands unless I reschedule for another visit with no apology for not sending the paperwork or for not verbally communicating the cancellation fee when I rescheduled. I told her it does not stand as they never communicated the policy. On the reschedule Jenny screwed up the appointment time to a later time without communicating the change till the day before. When I called to cancel as my spouse is not allowed to drive home in the dark from the later appointment, they were not open so left a voicemail (closed Mondays) outside of the 24 hours cancellation notice, so no fee. She never responded to the voicemail and instead berated me loudly down the phone and told me I was not welcome at their practice and still owed them cancellation fees. I emailed Dr. Meadows on both occasions to complain about her behavior, incompetence and the unqualified cancellation fee(s) and neither time did he respond. PLEASE avoid this practice and go elsewhere. Rude scheduler who cannot perform basic duties and a Dentist that apparently condones patient mistreatment by his staff. read more