Excellent service and highly recommended. I've had a difficult wisdom tooth extraction, the…read moreremoval of a bridge and two crowns, and 2 dental implant procedures done here over a period of several years, all by Dr Coviello. He has been exemplary every time. I never was rushed or had any problem getting answers to my questions, and the work was absolutely painless. The office staff were always informed and helpful and the Dental assistants absolutely great. It would only be better if it were free.

Overall, I had a really positive experience at Winchester Oral Surgery Center. I was extremely…read moreanxious about my extraction and immediate implant, but Dr. Coviello took the time during the consult to explain everything and completely put me at ease. During the procedure Dr. Coviello made sure I was comfortable, and surprisingly no major pain afterward like I had expected. The healing process has been very smooth, the instructions were simple to follow, and I appreciated the follow-up. The office is clean, modern, and sleek, and all of the staff were friendly and professional. I would absolutely recommend this practice to anyone needing oral surgery.

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

I visited Tolley Dental after a crown that had been done at another office came off. I saw Dr…read more Ayush Mathur, who explained that the crown did not fit my tooth properly. He said he could re-cement it, but that I would more than likely need a new crown in the future, which he also recommended. At the time, I told him I needed to focus on getting a crown for a different molar and asked that this one be re-cemented. Unfortunately, by Tuesday the crown had come off again. When I returned to the office, the dental assistant who helped me was friendly and explained that there had been a miscommunication. She told me the doctor had used temporary cement because permanent cement could not be used due to the poor fit of the crown. This was never explained to me during my initial visit. Had I known that temporary cement was being used and that the crown would likely come off again, I would have saved the money I spent on the re-cement and put it toward the new crown that I ended up needing anyway. To make matters worse, when I had the new crown done, I was quoted a price that I paid in full before the procedure. Later, I was billed nearly $600 more because I was told my insurance had not covered everything. I understand insurance estimates can change, but I relied on the amount I was quoted and paid. Being charged hundreds of dollars more afterward was extremely frustrating and unexpected. The dental assistant was kind and helpful, but the communication regarding both my treatment and the financial costs was very disappointing. Patients deserve clear explanations about their treatment options and accurate information about what they may be expected to pay. Based on my experience, I would not recommend Tolley Dental.

I was happy seeing Dr Aman for a few years. The past few years have been frustrating. He asked if I…read moreever had a deep clean? I was referred to periodontist to do so. At the appt they took X-rays and were planning to do the deep clean. Provider asked who sent me? That my jaw bone looked great. He doesn't need to do the deep clean. I was self pay. Dr Aman didn't really respond when I told him and was clearly not happy. I have extensive cavities with chipping and breakage and asked what was causing all of this. He said I have soft teeth. I knew that didn't make sense for me and started researching. Apparently my untreated dry mouth had been the cause. He never told me years of dry mouth is most likely the cause. Later asked him about the rx's used for dry mouth since the OTC never worked. I've been testing for Sjögren's syndrome. He says he doesn't know anything about rx's used and to see an oral surgeon. Really?? An oral surgeon for dry mouth. Later they billed me for a false claim they submitted and I figured it out. I gave some chances and am done. I don't believe he has knowledge of anything medical that can cause symptoms in the mouth or teeth. He is sending patients out -wasting my time and money-to see specialists that aren't needed.

This is the second time I came here to see Dr. Kershner I can't tell you how much I appreciate…read moretheir concern and safety with what we are going through in this time. Very professional staff.I felt very safe. I can highly recommend them.

I needed a dental Implant from start to finish. I had no pain whatsoever. Dr Dickson was completely…read moreupfront with what I should expect, both the procedure, and the cost. My implant fits perfectly, the color is very nice with my other teeth. Everyone in his office were very nice and went out of their way to make my experience perfect. I will be returning if I ever need his services again.

The staff at SVII were very accommodating and professional. The work I had done was first rate and…read moreI would recommend Dr D and his team to anyone who asks.

I am glad that I spoke with them prior to making my appointment. They require Day of Service…read morepayment even when you have dental insurance. What professional dentist requires this? They definitely have a Holier than Thou attitude. Too many other quality options in Martinsburg for me to even consider Tuscarora Dental.

New patient visit. Friendly, professional staff, made me feel welcome and comfortable. The office…read morewas clean, modern and I felt confident that infection control was a priority in the office. Olivia, my dental hygienist, was thorough, gentle, and knowledgeable, explaining everything as she conducted the exam. Additionally, she reviewed the X-rays with me. Highly recommend this practice!

Dr.Gibson is very professional, but also personable and treats his patients as if they were family…read more The staff, everyone of them is friendly, helpful. And possible got there smiles from Dr. Gibson.

Dr. Gibson and his team are the best dentists I've ever had. Everybody is so polite, they know…read morewhat they are doing, and everyone is up for a friendly chat. I wish I could leave more than just 5 stars. Everyone is nothing short of perfection!!

Efficient, on time appoint, in and out quickly with no waiting. And a good general cleaningread more

Definitely a third-rate practice. The dental assistant is rude and unprofessional, and Dr. Lee is…read morea timid, "quiet" individual who doesn't strike me as particularly intelligent. I left for a better dentist and sure enough, I had a couple of serious problems that had gone undiagnosed. I ended up having to go to a periodontist for surgery. The periodontist asked, "How did this happen?" and inquired who my dentist was. Had this been diagnosed two years earlier, I wouldn't have had to go through this surgery. Stay away from this third-rate dentist.

My wife was referred to Dr. Meadows from our regular dentist. Dr. Meadows examined her and…read morediscovered that some of her skull was still fractured and unhealed at the front of her mouth/nose from an automobile accident nearly 15 years prior where she ate a steering wheel. She thought it was simply sinus pain. He inserted bone growth material and was able to get her broken bones to knit back together. She was unsuccessful in obtaining an implant because of the limited amount of bone in her mandible. But ended up with a bridge instead. Overall very positive experience with Craig and his wonderful staff.

I thoroughly endorse CAPT. Meadows DC, USN-Ret practice. Dr Meadows and staff are highly qualified,…read moreefficient, and considerate in all respects. I've had four implants and will ask for more as I lose teeth. Of the many dental practices I've patronized over the past seventy years, I'd rate Capt. Meadow's as the best of the lot.