Customer service is constantly some of the worst in the business. Most of the employees are friendly but there is one special lady who is an aficionado in both cringeworthy remarks and blaming the customer. She also likes to say the course is empty and send out a single in the middle of a closed tournament. Rude for the closed tournament, and awkward for the guy held up by a blockade of foursomes.
Oh and not to mention the course is dead, tee boxes are hard as cement, and the water jugs are usually empty. Pheasant Run won't disappoint if you're looking for a frustrating afternoon of hard greens and brutal customer service. read more