Yesterday I took my Ford Focus into Meadowfield Garaage,Newtongrange to have 2 new front tyres fitted. I chose Meadowfield due to the offer of bonus Tesco points , however now that I have had experience of service from this family run business, I would most certainly not hesitate to use them in the future. The initial online booking was a very smooth,informative process with clear instructions and advice given. I was given a time to take my vehicle into the garage, and on doing so I was immediately attended to by a polite,courteous mechanic and was offered either to wait for the tyres to be replaced or to come back within a short time. I chose the first and sat in their bright, little cabin while the job was carried out. Every now and again someone popped in, always with a friendly smile. After about 40 mins, another friendly face came in to tell me the job was finished and I was ready to go - not only new tyres fitted but also 'perfectly balanced' after I may have 'set them off a bit' , probably hit a kerb or something!! Excellent customer service, time slot quoted was actual time of appointment-fantastic, 5 star plus in all areas. Thank you Meadowfield, one very satisfied customer here.
Mrs Martin read more