Sabrina was compassionate, patient and professional at a time when I was advised that a family…read moremember had passed away which happened to be the same time my husband was dying. Not only were there prices reasonable but helped with finding the details needed for the family member's burial. I will always be grateful to Sabrina and Dilara for the much needed help they provided not to mention answering my many, many emails quickly and promptly. They made it look so easy but am sure that in reality that is not the case. Nonetheless, I really appreciate them helping at a very difficult time.

They were perfect. Very reasonable prices, half of whet the Neptune Society charged where I…read morestupidly went first (check the BBB on them if you are interested). Elemental does not try to make you buy anything. No upselling. Kind people. Extra procedures beyond legal requirements to confirm the ashes you receive are of your loved one. For most people, finding a funeral home/crematory is not something we often do. We are vulnerable, often grieving when arranging for these services. You can trust Elemental.

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

My twin sister was in Hospice with terminal cancer in Seattle, We knew that her death was imminent…read morebut I live 1500 miles away and I could not be there with her and her family to help with the necessary arrangements. I called Western Cremation and spoke to Adrien. He was so knowledgeable. He walked me through the process. His empathy, professionalism and calm demeanor was a godsend! Western took care of everything: the transport of my sister, her cremation, the delivery of the ashes to her family, dealing with the coroner, the necessary reporting to the government and the ordering of the death certificates. The loss of a loved one is never painless, but Western was there for us during a very trying and tragic time, easing the loss. We appreciate all the they did and we recommend them wholeheartedly.

I was very apprehensive about ordering such an important and delicate matter on line. I contacted…read morethem once my Mom passed. They took care of everything! It was a difficult time but Western Cremation Alliance took over and handled everything seamlessly. I was able to just grieve for my Mom.

This was a pleasant experience. I needed to have a relative cremated and was on a very low budget…read more They called me back in a timely manner, gave me a great price for cremation, and came and picked up my loved one quickly. I would recommend these folks to everyone who is looking for cremation and a great price. They were very sympathetic to my state of mind and I didn't need to do anything. Would use them again for all my loved ones.

I never like writing a bad review. My mother passed away just over two weeks ago. Received her…read moreashes today, with no notice they were coming. Sadly, this company does NOT help with the death certificate. it has been a nightmare try to get them. I am overwhelmed and they were no help. it should be part of the package. i will say that the two young ladies I dealt with on the phone, in the beginning we're nice. They should advise us that they will not help with the death certificates. I will not use or recommend them. No family should have to go through what we are enduring.

I was referred to People's Memorial from a friend...because truthfully, I had no idea how to choose…read morea cremation service. Really, who tells you any of this?! At the time, I was such in distress and emotionally exhausted, so the thought of cold calling funeral homes was too much. I was extremely appreciative of the respectful and extremely helpful support I received from People's Memorial. They made the stressful time easy and simple. There was a particularly helpful person there by the name of Anthony (Queen Anne location) who I believe was interning as a funeral director. He was kind, gentle, and so responsive to emails. When I had to pick up the ashes of my loved one, he offered to divide out a smaller portion for scattering. If I had to do it again, I would definitely choose People's Memorial again...

I just wanted to get the word out there about my recent experience. My husband unexpectedly passed…read moreaway. When you loose someone you love, you go into a kind of shock and it's difficult to think let alone plan a funeral. This is the second time I have used People's Memorial, Co-Op Funeral Home. I am so thankful for their kind and thorough service. They take care of everything. I was able to focus on the family and the Celebration of Life. I would definitely recommend People's Memorial. I am signed up with them for myself, and so has my son. Nancy M. Issaquah

If you find one of your loved ones did not plan for their funeral, contact Jason at Affordable…read moreBasic Cremation. If that is what your loved one wanted (cremation). When my wife's uncle passed away recently, the family was forced to find something that they could afford. They contacted Affordable Basic Cremation, AKA NW Cremation. Jason was very professional and helpful. He explained that all the paperwork could be filled out on-line and submitted through their website. Jason has a big heart and understands what the family he is dealing with is going through. Highly recommend this company!

Yes, like so many others, I had to deal with the death of my youngest…read more "Eve" was gentle and intelligent, answering my questions and advising me the whole way. Flexible and a decent price, no upselling or irrelevancies Very nice!

If I could give negative stars I would…read more After being sold to another company years ago (Dignity Memorial, based in Houston Texas, which happens to be the world's largest funeral/cemetery/crematory chain), Cascade Memorial became focused on profit, not service. Not alerting families of this change or giving them any chance to go over new or "needed" paperwork (on their end), when they sold out. While this may have been a smooth transition for most, for others, it's caused upset, acute distress, frustration, extreme anxiety and overwhelming emotional dysregulation. At a time in families lives, a company like this, should be helping guide and ease their grieving process... not add to the heartbreak and worsen the pain. Being in this business requires a level of compassion that Cascade Memorial clearly lacks. Staff have lied to both families and state offices about paperwork needing to be filed. Lack of accountability is an understatement. Email threads, phone calls, paper trails and learning the history of this company being sued for similar reasons (they will be hearing from more attorneys and possible news outlets soon) has been beyond shocking and traumatic. Losing a loved one is one of the most difficult challenges someone will face, and to "hold" a body for over not just one but two months?! Is disgusting, shameful, abhorrent, evil and when it comes down to it, inexcusable. This company should be ashamed of what they are putting some families through and I will make sure that I never, ever recommend this place. Cascade Memorial and frankly, the other South Sound Region places Dignity Memorial owns (just to be safe) have been black listed from anywhere I will recommend patients and families. I am disgusted and disappointed and hope that someday, this place can change for the better... but for now, this review is to warn others to stay away, change memorials or at least be aware of the pain and suffering they are causing. The recent things they have said and done shouldn't be legal, and frankly, that'll be run by an attorney as well. I wouldn't be surprised if they have this comment taken down, because it doesn't just speak truth, but it threatens an image that they are failing to uphold and like most "big box" type companies, they like to make these kinds of "problems" (because that's all this seems to be to them, not about an actual PERSON) disappear. The deceased are not paperwork, grieving families are not problems to be managed, and human dignity should never become collateral damage in the pursuit of profit.

I forgot to review this place after my Dad passed. It was hectic. We had a coroner come out to our…read morehouse with a list of places and which ones had good feedback. This place was on their selection of good feedback and they were close. They were kind caring and had selections from around 600.00 and on up. They had a wall of Urns, and options for things I never thought of before, for keeping some ashes. They had no hidden fees, other than the Death Tax, which was something like 75.00.

Renee was awesome to work with. I can't tell you how much Choice Cremations helped us when my…read morebrother was killed in an accident. Again Renee was great. I am from out of town and they were able to meet with us on short notice and took care of everything at a reasonable cost. Thanks again.

I want to express my heartfelt appreciation for Columbia Funeral Home, and especially for Nichole,…read morewho supported our family through the arrangements for my granddaughter, Za'Mani. During one of the most painful moments of our lives, Nichole was a steady and compassionate presence. She offered us a deeply meaningful way to honor Za'Mani -- inviting us to write personal notes and messages that would be cremated with her. This act allowed us to send our love with her in a way that felt intimate, spiritual, and true. It was something we will never forget. What stood out most was the way Nichole held the process. She met us with gentleness, understanding, and a sincere sensitivity to the weight of our grief. Her presence felt warm, grounded, and respectful -- like she truly saw our granddaughter and our family, not just a task to complete. Even with the added complications the funeral home was facing at the time, recovering from arson damage, Nichole remained present, patient, and attentive. Her heart for this work is evident. She brings dignity, respect, and care that goes beyond professionalism -- it is human, empathetic, and real. I am deeply grateful to Nichole and to Columbia Funeral Home for helping us honor our granddaughter with love and reverence. We will always remember how we were treated during this time.

"Have the day you deserve" said the woman after handing the bag of my beloved mother's cremains in…read morethe parking lot of Columbia Funeral Home. "You came at the wrong time" she said when she came out of their garage. I showed her the time in the previous day's reminder email. "That's not from me" she said. I had previously asked her two quick questions. "You have been rude since the beginning" she said. So much for empathy or customer service. I guess they don't have to be concerned about repeat customers. I don't know what her name was since she didn't introduce herself. Following up with their office, they didn't know either. I hope I received the right box of ashes. LOL

My elderly father made advanced arrangements for the care of my mom's remains with the Neptune…read moreSociety. When Dad passed away, we found that Mom's arrangements where well taken care of. When mom passed away, a few month later, the Neptune Society was there, just as promised. The whole process was straightforward. The hospice nurse simply made the phone call and Neptune society took it from there. Brad, from the Neptune Society, provided excellent service and was easy to work with. His compassion and professionalism during this difficult period was extremely helpful. I recommend the Neptune Society for those considering cremation.

Please understand I am grieving my father, who I love dearly and miss so much. He passed recently,…read morein the beginning of November. I'm sorry this is so long. They hurt me. I am not doing that great. ***Please check the complaints at the Better Business Bureau.*** Neptune is *not* accredited. I am going to file a complaint there. A friend is helping me now to deal with them. I have spent nights crying over what they did. I would not trust them with anything, much less my father's remains. I wasn't even sure they would give me his ashes, it could be anybody, as far as I can tell from their practices. I could not handle looking at his urn and wondering who was in there. 1. They work on commission, and they upsell you, hard, once you have started the process of cremating your loved one. When you are vulnerable and grieving. It was a long conversation of upselling. I was just trying to understand the cremation process and when I would receive my Dad's ashes (I live in another state). I was wildly confused when they started telling me about all the things to buy and do. Like if I wanted to view my father (outrageous price to do that), it would cost hundreds more to ***put a pillow behind his head*** Not. Kidding. I literally gasped in shock and "oh my f***ing god" slipped out of my mouth. 2. They charge far (2x) more than other funeral homes/crematories. I wish, wish, wish, I had done better research. Neptune is a national company and seemed reputable. I was so wrong. 3. If issued a refund, it is wildly inadequate. My policy was $2745. They gave me $909 as refund. I researched online - they are known for being unethical with refunds. I am sure these awful people issue refunds frequently. Again, check the BBB. Look on here for other crematories the do not upsell you. I found a wonderful one, Elemental. Charged HALF, did not upsell. They told me about extra procedures they have, beyond legal requirements, for making sure the remains are of the right person. They do not work on commission. They were perfect. To Neptue Society directly: I will not stop until my refund is resolved ethically. Be aware of that. You humiliated me and caused me pain at the most difficult moment of my life. I do not allow anyone to treat me that way.