Let me start this review out with, I've worked retail for over 22 years, I hope with this knowledge, that my perspective of this review is not personal, this is buisness when anyone reads this, and how this buisness can take this knowledge and use it as an opportunity to grow in the right direction. We came in with a group of 10 the other day, only to be greeted by what I can only describe as the most unfriendly, rude, and disrespectful lady I have ever met. We would ask basic questions, only for her to quite literally yell at us and make extremely unprofessional remarks about every inquiry we had. Hands down top 3 worst customer service I have ever seen and dealt with in over 20 years. The other male bartender was nice, and was friendly and personable. The lanes where we were out at had the overwhelming smell or poop for about 2 hours, absolutely disgusting (the bathrooms are over there). Everyone in our group was flabbergasted how we were treated, and we were nothing but respectful, and just wanted to help a local business. We come here every year for our birthdays, but never will again, ever. The only reason this is 2 stars and not 1, is I found the prices to be fair, and the other staff seemed normal and professional. Again, I hope this buisness uses this for information for areas of opportunity, I'm not trying to attack, but just be honest . read more