Mountain Bay Scuba has professional, knowledgeable, and friendly staff. The owner, Anthony, went…read moreabove and beyond to make sure the equipment we purchased was the right fit for each person in my family. We are all at different levels of experience in diving and the options for continuing classes in various areas have been made available to each of us and improved my comfort level with diving. We are enjoying our diving adventures here in Wisconsin and looking forward to our upcoming diving trips in 2022 to Bonaire and Cayman Islands.

I have tried contacting Mountain Bay Scuba through several emails, phone messages and visits to…read moretheir shop during their posted business hours within the last month but have not heard one word back. I can't rely on a business that behaves in this shady, unprofessional way, nor should you.

Worst diving experience ever. I received 4 calls PRIOR to the dive changing the time. In the day…read moreof the dive, our dive master was changed at the last minute due to an understandable family emergency. Unfortunately, the replacement dive master was not happy to be there... complained to boat captain that hus breakfast was interrupted. He only had our 2 person party to take care of and he basically ignored us. Prior to descending, we BOTH told him we were experiencing problems with the provided masks. He said some water coming in was good ... well, thet leaked... constantly... could not keep the mask cleared. Patner gave up. Tgen, he only had me ... he completely ignored me. I was signaling tgat I had a problem.. he kept swimming...I struggled to reach him, tugged on his arm 3 TIMES to get him to look at me, he continued to swim forward ignoring me. I just surfaced alone ... neither of us trusted the dive master enough to go back in the water for tge second dive. We have been on several dives. We had never had a bad dive until this one. I reported all this to the staff at the dive shop ... she just blew me off and continued to charge us full price for 2 tank dives ... If you want a dive master who actually cares about tge safety of your dive party, DO NOT USE THIS COMPANY

I've become somewhat of a regular customer of Port Deco Divers since they opened, and I'm very…read morepleased to support a local business...and one who's earned my loyalty as a customer. I am a novice diver. Although I try to do my research and learn everything I can about scuba equipment before making a purchase, I rely on the expertise and advice of a skilled dive operator. Port Deco Divers is a great place to get that advice. As someone who just returned to diving after a long break, I needed to update my equipment. I've purchased a regulator (first and second stage, pressure gauge, inflator), a mask with corrected vision, fins, accessories, a tank, and now a drysuit. Each purchase was made with confidence as they answered all my questions and gave great advice while at the same time leaving the ultimate decision up to me with no pressure. The facility is beautiful. From it's location right on Lake Michigan (visible from the window and a stone's throw from the Port Washington marina), to the interior design of the place with great woodworking and a nautical theme, the atmosphere is terrific. They have a good selection of inventory, and clearly carry quality brands (Hollis is prominently displayed). They offer dive trips local and international, and I'm especially excited to participate in their $35 Thursday night boat dives this season...what a bargain! They have a classroom for training, and offer a wide variety of classes at a reasonable price. PADI courses are offered, as well as IANTD which seems to add a great dimension of technical diving certifications. If you're an experienced diver, you'll feel at home here. If you're new or interested in finding out about diving, this is a great place to start.

Amy Bunnell did an exceptional job organizing and helping us plan our Hawaiian trip. From flights,…read morehotels to excursions. Amy was very prompt with emails and phone calls when there were changes. Amy made our vacation a very memorable one. Thank you Amy!

We worked with Fox to plan our Disney trip for 17 of us. It was a mix of grandparents, parents and…read morekids. Our agent really knew her stuff and took some of the pressure off of us for sure. She ideas that were helpful for all of us. I can't wait to plan our next trip.