Excellent. the project was replacement of a collapsed section of asphalt driveway. Removal of old…read moreasphalt, grading, and preparing roadbed and laying down 2 1/2 inches of new asphalt. Workers arrived at 8am as scheduled and completed the job by 4 PM that afternoon. Beautiful job with no mess or collateral damage. Final cost was LESS than the original estimate. Office communication system seems a little awkward but once I connected directly with Jason and Brandy, everything worked smoothly. Meticulous workmanship. Would definitely recommend enthusiasm!

Approximately 1 year ago I contracted R&L Paving to re-pave a private driveway for my rental home…read morein East Asheville. Since I do not live locally, I had several phone conversations with the owner named Pamela, in which I reiterated that the entire driveway was to be repaved; which included the flat parking area as well as the narrow intersection perpendicular to the edge of the street where the private driveway begins. In addition, I asked her to meet at the home with my Property Manager to look at the slope and drainage as well as address the existing site conditions. One day I receive a call from Pamela that they had a cancellation and asked if they could do the job the next day. For this, she sent me a basic contract stating the square yards of Asphalt as well as the thickness of the new asphalt lay-over. For this, they wanted $5,800 for one day's work. I signed it presuming that Pamela and her crew would not only re-pave the entire driveway, but also engineer the new asphalt so that it drained properly away from the house. This was verbally discussed, but was not included in the Contract. After completion, I asked my Property Managers to go to the Site to ensure that they Completed the work in a satisfactory manner prior to releasing payment. I received a photograph showing that R&L Paving only did approximately 70% of the driveway (the flat part), but did not do the sloped narrow portion of the driveway that intersected the street. I called Pamela to ask her why they did not do what was asked, and she started getting aggressive with me on the phone saying that they did what was on the Contract. Further more, she stated that the total amount of $5,800 was due in full now that the job was complete. She then went on to threaten me that if I did not submit payment immediately she would put a tractor in front of my driveway preventing anyone from going in or out until she got paid in full. Since my new Tenant was moving in the next several days, I immediately paid her company in full to avoid immediate complications. Months later after my Tenant moved in, they contacted my Property Management Company notifying them that when it rains there are large puddles that form in the flat area where they park their vehicles. During my visit to Asheville, I went to the Property to look at the issues with the puddling and have photos that show the extent of the problem. By then it had been less than a year, and the area where the potholes once were...now the asphalt was also showing evidence of starting to break up. It was immediately thereafter, that I wrote R&L Paving a Certified Letters notifying Pamela of the above issues with the driveway. Since I never received a reply in the time manner set forth, I ended up filing a formal complaint with the local BBB. You can go to https://www.bbb.org/asheville/ to read the entire complaint. Her website also falsely advertised that they were an Accredited business by the BBB (Not True!). Now I not only have a liability issue, but also have to hire and pay another company to address the puddling issues created by the new asphalt driveway. In sum, I sincerely believe that Pamela Dockery, the Owner of R&L Paving, does not care one bit either about customer satisfaction nor about taking the necessary steps to ensure that the asphalt paving work is done correctly. Instead, she is solely concerned about getting in and out of a job as quickly as possible and getting paid right away..and NOTHING MORE. Pamela's demeanor in making threats, denying conversations, and then pointing the finger back at me for not telling her company how to do the paving job right...ARE ALL REASONS TO to warn and protect other consumers from BAD BUSINESS PRACTICES by this company.

Mark at Mountain Top is honest, knowledgable, reasonable, and Covid-safe. Highly recommend!…read more When my fridge died and my home warranty service wanted to send a repair company that had a no-mask policy, I decided to go out-of-network to find someone who would wear a mask in my home. I turned to Yelp, and found Mountain Top. Mark was able to fit me in within a day and a half and he confirmed that he would wear a mask while working on the appliance. He and another gentleman came, were quick but thorough, explained the issue, and even did a final diagnosis for me to provide my home warranty company. Although I paid out-of-pocket for the service rather than going with someone in-network, the total price was reasonable and I was happy to have someone be able to tell me right then and there what the issue was and what to do if it happened again. I hope we don't have any other appliances kick the bucket anytime soon, but I'd call these guys before anyone else.

Wish I could rate less than one star! Back in March, 2026, we called Mountaintop Appliances to fix…read moreour broken washer. I should have known better; Mark came and requested payment up front for a control panel ($260) plus labor. We paid him $390. The problem was not solved, so Mark suggested another part, a water valve, for which we paid an additional $118. That did not work. Giving up, we bought a new washer. Mark retrieved his new parts; the total parts refund we were due was $378. I pursued Mark by telephone and emails. He assured me that he was "waiting for a box the right size to send the controls back to the manufacturer" and I would have a check in a week. I wrote two emails to him to follow up. Crickets. It is now August of 2026.

Call and verify what equipment he works on. It is a CASH only business. Very satisfied with his…read morework.

Hit a rock with my almost new Cub Cadet mower and not having a way to take to a shop I was in a…read morepanic! Found E R and made an appointment, Service was on time at a reasonable price and lawn mower was repaired! Also found out some features I didn't even know about! Good guy - Highly recommend!

Appointment only in their sales center. It's frustrating. I've made two appointments and both…read moretimes, one of the service people had to stop what they were doing and come into the sales department to help me. This is a far cry from Dal-Tile in Dallas or Houston. Their service department is not accustomed to high volume activity, so plan on an extended visit. During COVID, they have not been extremely busy which makes that part of the experience a bit more tolerable. Best bet is to order on-line and pick up there.

The best small engine service and repair shop that I've ever dealt with. Terry is familiar with all…read moremakes of engines even ones that are super old and out of production like the one I brought in. I will definitely be returning with any needs pertaining to his business that I may have. I live about thirty minutes away with several shops near me and none of them even come close to the knowledge and customer service that they maintain.

For the last four years I have been searching for a good small engine repair place to service my…read moreToro walk behind lawn mower. I have found the place. Terry was very friendly and honest when I walked in for the first time. Very detailed about was included in an annual service check up for my mower and how long before I could get my mower back. Not only did they change the oil, sharpen the blade and change out the plug, they did a thorough check of the mower to make sure everything was working as it should be. What they found, and the three previous service shops did not check, was my self propelled motor was not working properly. He said they would have to replace the transmission. Quoted $70 for the job. Brought the mower back one week later for the new transmission. Three days later picked it up. Terry charged me $4. He found it was only a broken plastic bracket that was causing the problem. Wow!! And each time my mower was in his shop, they cleaned it before returning the mower to me. Great service, honesty, and reasonable prices. Can't get any better than that. Thank you, Terry.

Made use of the small engine repair service here for the first time and very happy. A local box…read morestore repair dept gave me a 4-6 week wait for repairs. I took my gas motor to Nick at mountain variety and hardware in fairview and got it back in no time. Grateful to have them in the community for a variety of needs.

Came and got a hose done in five minutes cost me double…read more Their price twice more expensive then dealer price Make sure you get a quote before they do it Dealer $172 Their price $341

Cross Hose and Fittings is THE place to go for hydraulic systems parts. I found the sales…read morerepresentative, Woody, to be very helpful as well as knowledgeable about my problems. He was more than happy to spend the time explaining details of a repair process I had no experience with. His expertise proved to be invaluable when I did the repair. Furthermore they had the parts in their inventory to do the repair without wasting a week or two waiting for a shipment from a warehouse. It certainly was well worth the one hour and twenty minute drive I made the get the right parts and the invaluable advise I got at Cross Hose and Fittings in Asheville, NC.

I needed a large lawn mowed with short notice. Jermaine showed up within hours of my request and…read morehandled the job efficiently for a good price.