Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

I had no appointment walked in and explained problem with my sons iPhone14pro. He had it fixed in…read moreabout 15 min. There was a reset that he did with Apple recovery. He would not take a penny as I offered to pay. Ivan can't say enough good things about you. You have my business from here out.

Very fast, very friendly service. Nice younger gentleman repaired my charging port and replaced my…read morebattery. I highly recommend this location.

They did a wonderful job repairing my speaker in my Samsung Galaxy. Very reasonable price.read more

El servicio es muy bueno y el personal es muy amable y tienen mucha variedad de accesorios para…read moretodo tipo de celulares se los recomiendo

For some unknown reason my voicemail greeting changed from English to Spanish. I could not…read morechange it , my carriers customer service couldn't help either. I went to Julios and he fixed it while I waited. When he finished and gave me back my phone I asked him what the bill was. He told me" whatever you want to put in the tip jar". His generosity and knowledge amazed me. I gladly give him a 5 in a five star rating, plus a few more.

I went to Julio's Shop today because of all the raving reviews he has received on Yelp and…read moreNextDoor. My iPhone has been doing really strange things lately. I went there today and Julio looked at it and went into my settings which told me that I needed a new battery! A real easy fix. $35 for the battery and installation included! Sure beats thinking I needed to get a new phone with just one honest and kind person to help me out. I highly recommend Julio's Shop! I will be going there any time I have a question or run into a problem.

Simple Support is now my GO TO for IT support! We were interested in installing Starlink. Quintin…read morecame out and performed a very thorough assessment and consultation. He's a great guy and is very knowledgeable and patient. I decided not to install Starlink and instead I had AT&T connect a fiber optic line to the house. Later on, I wanted a direct line from our office upstairs to the router downstairs. Jasper came out and did a thorough assessment and consultation and then returned shortly thereafter to do the installation. Jasper went above and beyond to make sure everything was exactly the way we wanted it and that everything was working at its best. He even went to the store to get the specific CAT-6 cable with the color that we wanted. He was neat, efficient, earnest and, like Quintin, very knowledgeable and professional at what he does. Both men are great to work with, as well is their Project Coordinator Devin. They will give you their all! BTW, I was only charged for the installation and it was a great value for the what they delivered. They are a Blessing indeed!

I had problems connecting with my printer. I called simple support and Clinton was very kind and…read morepatiently tried to help me thru the process. We finally gave up and he said he would send somebody to my house. I took what he told me and very very patiently worked on it until after 1 1/2 hours success!!!! Really appreciate his help and highly recommend this company! I'm certain we will need them in the future.

I had a dead battery in an iPhone product and had Asurion insurance on the phone through ATT. The…read morereason for that is my children and their propensity to drop or crack, etc. a phone. Turns out to be handy for replacement of this iPhone SE 2nd Gen for $75 deductible. We thought it was just a dead battery, so I was advised by the Asurion representative to take it to this location for evaluation, it was Monday. I was next in line. It took about 15 minutes for them to diagnose my phone and recommend the replacement option instead of a simple battery replacement. I contacted Asurion and received a phone in the mail on Tuesday. The box included materials to send the old phone back in a very simple process. It could not have been easier. Four stars only because their lobby had no seating area and had a video and audio commercial advertising their whole home insurance for every kind of device for only $25 per month. I also had to listen to the well crafted sales pitch each time I contacted them on the phone (twice). They ask what happened with the phone and ask leading questions about other devices in proximity and then try to sell you an insurance product on everything. They also make a big deal about prosecuting fraud, which makes one think that they could possibly be difficult to work with if your case is not just a straight up, straight forward, easy case. A 30 second looping advertisement, loudly broadcast, gets really old if you are waiting, even if it was only 15 minutes.

I took my PC there to get it fixed, and they told me it would be ready in 2 days because they had a…read morelot of customers. A whole week went by, and they didn't do anything. They didn't fix my PC at all, and I just ended up wasting my time

They were fast and polite but I now realize the screen which was extremely expensive is not an…read moreapple product. It has a blue tint while in use to make it obvious it is not original. If I want to trade the phone in it will cost me hundreds more dollars to replace this screen so it was an expensive fix. Should have just gone to apple yo begin with.

This place is outstanding. I walked in expecting to leave my phone for at least an hour and get…read morecharged $200 for a new screen. He had it fixed in 15 minutes for less than half the price. Absolutely great service, definitely visit them!

My 2018 Macbook Pro would not start. Black screen of failure. The Apple store told me it "probably…read morehad a logic board failure and would need to be replaced," and that i would need to spend thousands on forensic data recovery. IRevive told me that they would take a look inside and if they couldn't fix it there would be no charge. They repaired a capacitor on the fan circuit and replaced the battery which fixed the problem 100%. Instead of paying thousands for a new macbook, I spent less than $500 to fix my existing one. It runs as good as new. These folks know how all those tiny components on your apple circuit boards work, and they know how to fix them. They are kind and honest. If I could give them 6 stars I would.

Apple fans I…read morehighly recommend https://irevive.com/ in Greenville, SC. Very convenient, excellent service, fast Apple update! Thank you!