Dr. Plybon is the primary care health care provider for my mom, who is 84 years old. Mom is a 6…read moreyear cancer survivor,. Additionally, she has dealt with RA since her early 30s - so immunosuppressed. 2018 has been a pretty hard year for her - due to the medications required to manager her RA - she highly susceptible to infections, flu, etc. There is no doubt in my families minds and hearts that mom's continued good health over all - is a direct result of Dr Plybon's diligence and thoroughness in caring for our mom. We highly recommend Dr Plybon

I have been a patient of Dr. Plybon's for almost three years. It is hard to find a pcp that…read moreactually listens to you, caring and is so nice to boot. She just ordered labs for me to try to track down the cause of my recent fatigue. I had tried going elsewhere when I couldn't get in with dr. Plybon and felt that I was just being ignored. I feel so happy to have her as my doctor and recommend her to my family and friends.

I saw Morgan Cundiff on May 3rd. I was misgendered by the front desk staff immediately and I had to…read morecorrect them while they were taking notes as I was filing a complaint about the intake paperwork they make you do online, as you cannot give a complete, full medical history due to the fact that it has very limited answers and you can't write in your own; the fact I couldn't put down the medication I have a life threatening allergy to was especially alarming. I saw the medical assistant longer than I saw Cundiff and Cundiff didn't even bother to look at my throat or at my sinuses despite me saying my throat and sinuses hurt. This was a Friday and I was initially told that they'd call in a script for me, something I've taken before, because it should help the breathing trouble I was having. But, without notifying me, they changed that to an inhaler that my insurance didn't want to cover (and eventually 2 weeks later, they fully denied coverage of it). I had to call the on-call doctor, who was apparently in Arizona, to ask for what I was originally told they'd write a script for. I found out later that this on-call doctor, who I obviously was not examined by, "diagnosed" me with COPD. COPD has never been brought up by any doctor I've ever seen and, despite me telling Village Medical to remove this false diagnosis from my records, it's still there. The medication did not fix my breathing issues. The medical records they have show me taking that inhaler despite never even being able to pick it up. The level of communication with Cundiff, the clinic staff, and the regional management has been ridiculous. I would never recommend people going here. I picked Village Medical because they were supposed to be really queer and transgender friendly but they are not. The issues I had with being misgendered and the lack of compassionate care should really make anyone reconsider coming to any Village Medical center.

They are now Village Medical. The doctor I used to see left, and I was not informed. When I called…read moreto set up my yearly, I was told since my doctor left I was a new paitent and had to start all over. I was confused because they should have all my records. I asked did my doctor take my records with her? After many phoone calls it was worked out, but they insisted I was informed. I was not. I went for my yearly check up. The new doctor, who is very nice, asked me about how I was feeling. I told her I have seasonal alleries, but I had it taken care of. I told her what I was doing, and what I was taking. She said if I needed more help to reach out to her. That was it. They billed me $59.02 for that because seasonal allergies are not covered under the yearly check up. Now I know they go through everything word I say so they can code it and bill me, I will not go back. I was told if I don't like it, to take it up with my insurance company. This used to be a great practice. Since Village Medical took over it is horrible. I will never go back, and I will not recommend them to anyone.

I have struggled with slipping rib syndrome. Other doctors told me I may have to live with the…read morepain. Not Dr. Mallory or Dr, Aamar. With PRP treatment they have helped me and I am pain free. They actually care.

Shari Ritchie has no follow through skills And when I asked…read morefor follow up with a visit she wrote me a letter and told me not to come back. wasn't planning on going back, but wow I went to Mallory for 10 year. Nothing was ever solved or figured out. Just throw some more thyroid medication at the problem They should close the Office. Its useless

This practice is still our primary care practice. They have a new MD. Dr Junker. We all saw her…read morerecently for our annual physicals. They are STILL requiring masks in the buildling.... Just fyi. They are emailing paperwork beforehand to complete so that is nice. Be sure to put an email on file. They also do a text and phone reminder of appointments. You go in and check in. They are generally pretty prompt in getting you back. They are currently still taking a temp before taking you back. Dr Junker went through my medical history beforehand since i had not seen her. She seemed intuitive and asked a lot of good questions. She was very thorough. I appreciated the level of care. She also ran some bloodwork that hadn't been done before but she thought was good to check since i am vegan and have some autoimmune issues. I appreciated the thoroughness.

Totally dishonest. They make used car dealers look like saints. I don't have insurance, so I called…read moreto see how much an office visit would be if I paid cash. I was told $125. When I arrived for my visit the front desk collected my $125. Now *five* months later I get a bill for an additional $105!!! When I called to complain I was told that the $125 was only a "down payment"! And that their people were supposed to have informed me of this (they didn't). I was further told that they "can't do anything about it"... but they are sorry their staff didn't tell me that the $125 was only a down payment. They are outright lying. This is all a scheme to squeeze additional cash out of patients who have already paid. Whoever heard of a business that quotes a price for a service that is only a down payment? These people are sleazier than an unlicensed out-of-town roofing contractor after a hail storm. Stay away!!!!

I have been a patient at Columbine Family Practice for about 10 years. Recently the office manager…read morecalled me to demand $26 for a charge from 2016. Yes, that was 8 years ago. It was resolved 8 years ago too. However, she insisted that I must pay and that if I didn't pay I would no longer be a patient. I was surprised and mad, so I told her to "do what she's gotta do". That day she sent a letter telling me I was no longer wanted. So there you have it. An office manager (Jovita) who is sending away a fully insured, long time customer over a disputed $26 charge from years ago. I guess they have so many customers the can be so choosy and I guess I should be happy for them. BTW, Scott Dorn and the office employees are always friendly and always awesome.

I attempted to be a new patient. I made my appointment and was called 3 times to reschedule and…read morechange doctors up until the day before my scheduled appointment. I have never experienced such a lack of professionalism. I did not reschedule my appointment for a fourth time, nor will I be a patient. Extremely disappointing.

excellent customer service! Dr. Gardner and PA Carrillo are great! They are very professional and…read moreseem very caring! Happy that they did my surgery - great results!

I have been going here for over 10 years never have had a problem getting a appointment and when…read moreyou mane a appointment the tell you to be 15 min early for paperwork

This clinic used to be on top of things, two years ago they switched support staff and nurses and…read moresoftware program, the service is poor. Nurse staff for Victor Palomares is not in to their job, make you feel like you shouldn't be there as if they have better things to do. Victor Palomares isn't too thorough with examinations- I have had him for 7 years- not one blood draw , I have had my height checked once my weight always. I go there for annual exams and it always ends up conversing about my husband and his health -- it's not right .

I am shocked to read other folks had a positive experience with this racist useless "doctor". He is…read moreone of the only ones in town that takes my insurance, so I was somewhat forced to see him back in 2017. Each time I saw him, he always had some derogatory remark about women, Hispanics or African Americans. When discussing an MRI on my back, he once told me that I was the "wrong color" to get disability (I am white). He also told me that he dabbled in dermatology and then pushed expensive derm products to me. I stopped seeing him when I was able to see a female clinician at a health clinic, but when she was unavailable, I was forced to see him again a year later for debilitating pain. He gave me a cortisone shot and did not tell me that it would not be billed through insurance. I was charged the full amount and when I questioned it, I was told, "there's a sign in the room" (which they refused to show me or let me take a picture of this "sign"). I then contacted my insurance and they told me that it was illegal for me to be charged without any submission to the insurance. I called the office and could not get a return call. They can expect a compliant through DORA.

When you move to another state no knowing any Dr.'s it is very hard. We had some great friends of…read moreours recommend Dr. Huneycutt. I have to say that from the time I walked in to the time I left, I was treated with such respect and the whole staff is completley amazing & so sweet. I'm so blessed to have found this place for our whole family.

My father was in a motorcycle accident and in ICU for 6 days. The care in the ICU was outstanding…read more However, yesterday he went to a step down unit, and they are horrible. No one at the nursing station, took over an hour to get a call light answered. Then Aaron the charge nurse yelled at myself and my sister in the hallway. He was trying to state the rules but in the rudest and unprofessional way, his face was bright red and clearly already in an agitated state. My father was in a serious accident and we as family are stressed and sleep deprived, I would think that a nurse would have the professionalism to speak to families in a respectful and caring way. Aaron did not, as someone who works in health care, I would never have someone like Aaron representing my facility. My father's call light was on for over an hour and no one came in, but Aaron is concerned about how many people are in the room, and that I did try to go through an door that someone excited that was connected to the unit, but did not. I did not think it was that big of an issue since the doors go to the same unit, however do understand why it would be an issue. Aaron could have approached the situation in a more professional way and spoken to myself and my sister like adults and not children. I am even more concerned that a nurse would show his agitation towards a family, how are the patients treated? Does he get irritated with them? I am also concerned that I was told I would be kicked out and not be allowed back, so now feel I cannot bring up concerns. The one is only due to the step down unit. The trauma unit and ICU would get 5. However, one person can ruin something.

I brought my wife in with severe vertigo that had been ongoing for 12+ hours and severe for at…read moreleast 6. Credit to the attending physician's assistant, who made the right diagnosis: BPPV (Benign Paroxysmal Positional Vertigo). Basically it's crystals rattling around in your inner ear where they're not supposed to be. A physical therapist was supposed to treat it. Instead, he did his own tests and decided that it wasn't BPPV because BPPV is supposed to be brief. So no treatment, only a recommendation to see an ENT (Ear, Nose, Throat doc). This all took 5-1/2 hours, and then my wife was sent home. Her vertigo resumed on the way home and continued the next day. So, I watched a total of 3 YouTube videos, then did my own Dix-Hallpike test, which was positive for a problem with her right ear. She did the Epley Maneuver, and it fixed her vertigo (several days now, no more symptoms). We'll be getting a large bill from the hospital, but they didn't fix anything. Instead engaging in side quests, they should focus exclusively on hiring the best people, training them well, and delivering high quality medical care at reasonable cost.