Rented a full size class, for a one way rental leaving Cleveland…read more Called the office a few days before scheduled pickup, to confirm what they carry in "full size" class. Was told: Impala, Taurus, Camry, Avenger. (Avenger doesn't belong in this grouping, but I can't be upset at this Hertz location over that, that's a corporate decision.) Called the day of pickup to ask what was on the lot. Was told none of those were available at that time but that cars were being returned and I would definitely get something in my class. When I showed up there was nothing from that class. There was also nothing to upgrade into, no larger cars or SUVs. They offered me cars from the next class smaller. It was a parade of cars in poor shape. The first one they put me in had a big buldge in a tire sidewall. Last thing I need on a long road trip is a blowout, car should not even be rented locally. Next car offered had a ripped seat and cigarette odor. Next car offered was not washed/vacuumed, but by this point I had wasted enough time looking at cars and needed to start my trip, so I took it as-is. Once I started driving, I quickly noticed 3 things: brakes needed work, one tire had a loud "whomp whomp whomp" noise to it, and the steering wheel was pointing at 2 o'clock to make the car go straight down the road. Car needed an alignment at least, maybe suspension work. I didn't have time to turn around, return to the office and hope they had something better. This was the 3rd dud I had looked at, and my hopes they had anything in great shape were dashed so I pressed on. I did get there safely. In the defense of Hertz corporate, I called to complain, and they refunded part of my rental fee and said the car in question would be pulled from rotation and repaired. That is the only thing preventing this from being a 1 star review.

I rented a car though here and left the parking lot and the radio wasn't working. The lady there…read morethen accused me of breaking the radio and said it was because I plugged my phone in which that never had happened. This place is trash and the workers don't care. The guy who cleans the cars had told us that he cleaned the car and the radio was never broken. I can tell he never looked at the radio by how dirty the car was.

I went to a different dealership prior to me seeing the place. They were closed and didn't have one…read morecar that was 100 % I drove down the street and county car credit. I met jim not expecting to get financing. The cars were in excellent condition. I told him my story. He ran my credit. Then surprised me by telling me that I was approved. I wanted to ask him how that happened, needless to say I drove off the lot with a car that night, I recommend this place to anyone who needs to reestablish credit. jim is one great person and genuinely cared about my situation. I will shop here again. I'm still in awe that I have a second chance for credit.

I I purchased 2 vehicles from County Car Credit. The service and staff were very friendly and the…read morefinancing was approved hassle free. The vehicles have been very reliable and dependable. We will be purchasing another vehicle for our daughter. Thank you County Car Credit . I will be referring people who ask where we purchased our vehicles. Joe & Carol F.

-100 rating I'm from Missouri and bought a 2012 dog hemi from them for 14 grand they delivered it…read moreeventually. I drove it as quick as I could to the nearest dog dealer and to fix everything that's wrong with it will cost 12 grand. These guys are scammers and wouldn't buy anything from them..they need to be ran out of town. I'll get em somehow...

Had no problems with this dealer. The salesman was friendly and helpful. I got the title 4 days…read moreearlier than I expected. Would deal with these guys again.

The day after leaving OH and dropping our son off at college, his car overheated. Ally Auto was…read morereferred to us by a local business and they were great to work with. They had it diagnosed the same day and fixed early the next day. Their customer service and communication to us back home in VA was great and concise. They will be our go to in the future if needed.

Honestly, this is the best place to get your car fixed. I'd never even think to go anywhere else…read more I've been going to Ally's for years, and they have never tried to sell me something I didn't need, which happens to females more than You could ever imagine. Reliable and reasonable. You can't go wrong here! They can work on any car, regardless of make. They've worked on my Mercedes SUVs, Ford Escape, Chevy Avalanche, Jeep Wrangler, you name it!

Car buying is so stressful, but it doesn't have to be. I searched a few cars online, and made an…read moreappointment. My last vehicle was purchased here 5 years ago. Anthony greeted me when I pulled up. He was super friendly and offered to assist. We narrowed my 8 choices down and began to look at features that were important to me. They have a great selection of vehicles on the lot and even have a surplus lot down the street. I test drove two vehicles. Sam was really nice and explained my finance options. He really worked with me. Rex in finance was very nice also and explained their GAP coverage to make sure I understood. All in all, even though it was a long process, I am pleased with this experience.

I'm beyond frustrated, and honestly, I feel taken advantage of…read more I bought a car from North Coast Mitsubishi West Cleveland and trusted them when they sold me a service contract. I later decided I wanted to cancel that contract -- something the actual contract says I have every right to do. It clearly states I can cancel by contacting the dealer in writing. But when I went back, I was told by Finance Manager Dean Eshghy that I could only cancel if my car was repossessed or totaled. That's nowhere in the contract. I showed him the section myself, but I was completely dismissed. No explanation. No accountability. Since then, I've been bounced between the dealership and the warranty administrator, with each telling me to talk to the other. I've sent a formal complaint, made phone calls, emails -- and still, no one has resolved anything. I've asked to speak to management and even provided my phone number multiple times. Still no help. No action. It's like once they had my money, they couldn't care less. I've been polite and patient, but enough is enough. This has dragged on far too long. It's not just bad customer service -- it's dishonest. They're refusing to honor a contract they wrote. If you're thinking about buying from here, think carefully. They'll smile at you during the sale, but once you walk out, you're on your own. Don't expect integrity or support if something goes wrong.