Dear Apple Users, I write to you with utmost empathy for…read moreyour loyalty to an ever-growing enterprise and urge you to do your apple business at this fine establishment. These professionals will help you solve any of your computer woes willing to patiently advise you. I have been their customer since the early 1990's. I haven't purchased an Apple product anywhere else since. The personal care and service is unmatched. These people don't believe the hype, they believe in machines that work and satisfied returning customers.

The staff here was very professional, and the prices are extremely reasonable. I would come here…read moreagain without reservation. Although they weren't able to fix my phone (it has a major hardware issue), they are very knowledgable. For what it's worth, the two customers in line in front of me were very satisfied as well. I would recommend them for anyone in Vienna who needs iPhone repair!

28.11.2016 I dropped my Iphone 6 yesterday while I took it out of its case because I wanted to…read moreclean (wipe) it. The back part of the phone was badly bent that I prepared myself of having the whole back part of it changed. I googled for any reliable iphone repair service and saw iDoc and all the positive reviews. So I went there today and explained to the guy what happened to my phone and what my options are. He kindly asked me to sit down first and he'll check if he can just 'straighten' the bent part without the need of changing anything. Voila! and my iphone is not bent anymore aside from the scratch due to the fall but otherwise all good. I asked him how much do I have to pay for this and he told me "nothing, there's no need as it was very easy thing to do, instead he asked me to write a review of my experience" and thus I'm doing it now. I know for sure where to go or any of my friends will go for repairs next time. Vielen dank iDoc!!! :)

Avoid A1 at all costs: there are hidden charges, dishonest salespeople. When you want to leave,…read morethey steal the credit on the phone.

The go-to place for electronics on Mariahilferstrasse…read more Located on the top 2 floors of Gerngross shopping centre this is a large sprawling Saturn. The top floor is mainly dedicated to computer and computer related equipment and the bottom floor covers just about everything else. The Apple section is located as well on the top floor. Prices are decent and are comparable to MediaMarkt (the other big electronics player) and there are also frequent sales. Service can be iffy at times. Its quite possible to stand looking at an expensive piece of kit for 10 minutes before someone comes to help and other times when you are looking at cheap adapters you could be inundated with helpers. Odd at times. Quick insider tip. Don't take the escalators up to Saturn, rather use the lifts. They are "hidden" away on the back wall of the centre and are hardly ever used. Much quicker to get upstairs.

Went here to purchase an external drive and other computer related stuff and found what I needed…read more For payment, I stood in a long line because only two cash registers were open (they were also the only "exit" ways, so lots of jostling going on from people trying to squeeze by). It is finally my turn and I want to pay for the almost 200 Euro purchases with my US credit card, only to be told that it is cash only or some special European debit card - WTF!!!! Nowhere in the store did it say "no credit cards." This is not a small bakery of cafe, items like TVs and computer stuff run into the hundreds of euros. I wasted 40 minutes of my time and was forced to leave my purchase at the cash register.