I read reviews but I should have read yelp. A main line water replacement turned into 5 months of…read moredrama. They cut a water line to my water hose. They forgot to schedule the original repair appointment. They broke the lid to my septic tank. All of this and the lady in the office kept hounding me for payment. You don't get paid until the job is done to my satisfaction. Horrible. The only good thing about this company are the people that work in the dirt. They are so nice. They can't help they way the company is run.

Pride Plumbing made a mistake on my bill. Service manager told me I would receive a refund of…read more$538.41 over two weeks ago. I have not received this refund. I do not believe the company is going to refund my money. How does a company figure the bill wrong; state they are going to give you a refund check; and does not follow through refunding your overpayment? I had a lot of faith in them for many years, not anymore. I have never had a company treat me in this manner.

Responsiveness It is…read morerare nowadays to find a tradesman who actually cares. Scotty was not interested in turning a profit as fast as possible. He was truly interested in fixing my son's issue the right way. After several days of heavy rain, my son had water pooled under his home. We had a plumber come out with a quote of $4,000 and 2 others did not even show up. Then there was Scotty. He not only came out, but he gave my son advice on how to save money without taking advantage of him, because of his age and the fact that he's a first time homeowner. Scotty knew that I would be paying the bill, so he communicated with me the whole way. He sent photos of what he found under the house, at the downspouts and his recommendations. While there, he found the issue ASAP and made sure to explain how/what he was doing during the whole process. In the past when having plumbing work done it's always awkward and I've had that tense feeling that I was being ripped off, this is not the case with Scotty! I will never use another plumber!

he was very rude and unprofessional called him for a job and he started yelling at me he said some…read morebad words about me and my mother

I will never use them again!! They did not fix my issue and charged 900.00 to repair absolutely…read morenothing. Attempted to discuss the fee associated with not doing hardly anything and still did not fix my issue. They felt that overinflated charge fit the bill to fix zero! Buyer beware on this group! Do not call them unless you like being taken for a ride!!! If I could give less than 1 star I would.

Great response and came out next day. No trip / estimate fee and price was reasonable. Great work…read moredone quickly and very satisfied. Definitely recommend them.