I've visited this place twice while in town for work. Selection of firearms and ammo is decent and…read moreaccessories seem well stocked.
Staff were present and attentive, and registration process for range was simple and easy to use. The issue I had here was only my experience. First was a random fire sprinkler issue that caused the range to close early. In fairness I was not charged for my shortened range time.
My problem was with the lack of honesty of my range ammo. To be clear, I used MAGTECH Steel case, copper jacket, lead projectiles. Not steel core ammo. I was holster certified by the RSO, who was a professional employee, using the same boxes of ammo. Clearly listed on the box, and hiding nothing.
Then the issue with the sprinklers happened which I heard from two employees is not the first time. I figured someone a few ranges over shot the dam thing out, which is common with novice shooters.
Upon being allowed to reenter the building to check out for the day since they were shutting down, a young, and clearly misinformed employee challenged my ammunition. First he tells me they don't allow steel ammo. I said this ain't steel ammo, it's steel casing. Then he tried to give me his un-grounded, opinion on how "damaging" the cases are to my gun. In respectfully said, no, that's incorrect, I've shot thousands of these for years, judging by his age, longer than a he's been in short pants. lol.
Then he says how steel ammo may light unburnt powder in the range, which he might have a point, if I was using STEEL CORE PROJECTILES, which I was not.
Next was how "dirty" my "steel ammo" is. This was especially entertaining, as MAGTECH uses the same powder and primer, in their brass ammo as their steel cases. Again, misinformation.
Then I politely say, why don't you just take the honest approach bro, and tell me you cant recycle the cases and we can end the conversation. I reload, so I get it. However I was not home and needed cheap training ammo. Honest is best next time.
Especially in an industry where 80% of your customers are relying on your employees to educate them and help them make a good self
Defense purchase.
I'll just go somewhere else, no harm no foul.