This truly is a professional organization…read more The installation was seamless, perfectly done and they had no problem when I needed some adjustments made. They were always most willing to answer my questions and never made me feel that I was imposing, or a bother. They removed my old air conditioners, installed the heat exchange system and left my house in perfect condition. It's as if they were never there, except that I now had a wonderful new system. I can't praise Cool Pro enough and I can say without a doubt, that they are one of the best companies that I have ever dealt with. This truly is one of the most professional and the best organization and they were most reasonable!

Eric and the team were so helpful. after they installed our new heat pump he stayed to make sure we…read moreknew how everything works. Hiighly recommended.

No show multiple times and lied about being licensed and insured until after a deposit was placed…read more Took money without doing the work.

Gibson from Gibson Air Mechanical was really great. He came out to install a couple of Wi-Fi…read morethermostats in my home. I had done my research and I was ready to install them myself, but I needed some help getting the 3rd "common" wire hooked up down in the basement. When he arrived, he put on shoe covers to keep my floors clean and immediately got to work. After inspecting the current thermostat wires, he concurred with my assessment (should be an easy job). However, when he went to the basement, he found the the previous installer had done something strange, and spliced the wire somewhere behind the wall only extending TWO of the three wires (which explained why I couldn't find the third wire). Now HERE is what made Gibson so awesome... rather than talk me into doing the extra work of finding the hidden wires (which now would take significantly longer and be more costly), he recommended I buy a different model of Wi-Fi thermostat which could operate with the existing wiring and which I could install myself. To top it all off, he didn't even charge me for the visit. Ultimately I ended up buying and installing the other model of thermostat myself and his advice saved me a bunch of money. I feel bad I didn't end up using him because he was so friendly, trustworthy and helpful, but his business card is now taped to my boiler and he'll be my go-to guy moving forward.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Kyle Called back immediately, was here in 15 minutes. Knew exactly what to do and was right. I…read morehighly recommend.

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Nick replaced the coil for my Ac. Did fine work and resolved issues and and concerns. Price was…read morefair. I find Nick to be honest and fair and explain things and provides options and suggestions. Would highly recommend him to anyone.

Nick was fantastic. From the initial conversation, he was transparent, knowledgeable, and flexible…read more He was able to find a time earlier in his schedule to take a look at the issue I was having with my central a/c. I was impressed by his ability to identify where the potential issue was coming from and explaining it thoroughly. Since my unit was an older model, it wasn't clear what parts specifically was needed. However, Nick was able to figure it out and identify the right parts to fix the problem. In addition, his pricing is reasonable and I appreciate his service.

I needed a number of things looked at/dealt with, so I called DZ to come,take a look, and give me…read morean estimate. They responded within a half hour and quickly identified the various issues. Chris didn't have a needed part on hand, but he went and got the part, returning almost immediately. When all was said and done, all of my issues were taken care of , including a tweak to something a previous plumber had done that improved the situation immensely. Pricing was extremely fair. Highly recommend

From the owner: DZ Plumbing and Mechanical is a family owned and operated business servicing the huntington area…read more We are fully licensed and insured and can handle any plumbing or hvac job from changing a faucet to doing a full central a/c installation. Call today for an estimate.