This was the biggest waste of my time EVER . This bad experience started off as I was the one at…read morefault I had missed 3 appointments in a row. I originally went there to have my dog neutered but was told he had to have an exam first . So sadly I missed my appointments .Finally on the fourth attempt I was an hour late and a very nice woman vet saw me . As we were done she said the estimate for the surgery would be emailed to me . I left the appointment and was sitting back in my car and there was this voicemail from Kristen who told me they didn't want me as a customer. Prior to that a paid $90 for a missed appointment my punishment. I messaged this lady back and said I just finished seeing the vet and she told me to wait for an email for the surgery. I tried explaining to her why I was late mainly stemming from a brain tumor which totally turned my world upside down so she I guess felt bad but them she had another opportunity. I eventually got the estimate for his surgery of $1300 maybe 1400 . I couldn't believe it most neutering I knew went from about $500 to 800 . So I think Kristin took that as an opportunity to get rid of me !! Oh well . They need a lot of help in compassionate understanding , pricing and animal care .

We've been bringing our dogs to VACC for almost ten years. Dr. Neary saved our Wheaten Terrier and…read moregave us another year with her. When it was time to euthanize her, Dr. Neary helped make that tough time as good as it could be. We've worked with several of the other vets there and they've all been wonderful From the techs to the front desk, all the staff is smart, pleasant and unfailingly upbeat. We can't recommend VACC more highly.

Dr. Hurvitz is the best--he has taken excellent care of both our dogs and cats for several years…read moreand his professional, competent manner shines! Our little poodle, Molly, suffered with seasonal skin issues for years. Dr. Hurvitz was able to work with us and came up with a plan that has completely eradicated her skin problems. It was simple, direct and effective. His focus is keen and compassionate. On top of all of this, his prices are extremely fair. If you have a pet that stresses with trips to the animal hospital, he also does house calls. This has worked out really well for us when both of our cats require a physical or care. What a find!

Dr. McMorrow has been an amazing veterinarian to our pup for over 13 years. He hasn't always been…read morethe healthiest, but her skill and care have always brought him back to good health. We're so grateful for the wonderful vet she is and for the compassion she's shown us over the years.

They clearly don't care about pets or clients. Boarding a pet is stressful enough on animals. If…read moreyou want to board your animal with them for the fee they advertise you must use their food. If you want to bring your own food - the food your pet is accustomed to they consider this a special diet and charge another $7/nite per pet. Heartless.

They have been looking after my dog Lacy for a decade. Very…read moreprofessional, clean surroundings, and compassionate staff. Thank you!

I called and asked to speak with practice manager to ask some questions about the way their…read moregrooming service operated but was told she was at lunch so I said I would call back in an hour. when I did she had now left for the day. Apparently, after being a customer for 8 years, no one cared to talk to me about the service very poorly rendered to our dog today. I asked for my dogs records so I could get established with a new vet. I was told they would happily do that for me by tomorrow morning. So the good news for them is that they are apparently so fat and happy with business that they did not care one iota about our departure. Now if we had been difficult clients I would understand the good riddance attitude but we've never complained about anything until today. So the bad news for you reader, is that they probably won't give a hoot about you either! Sharon Fowler-Pini

I can't recommend this animal hospital enough. The whole staff is amazing, helpful and kind. My boy…read moreCosmo's vet, Dr.Gifford Is the best of the best. Cosmo is a VERY high anxiety, high stress boy and everyone here handles him with so much care and accommodation to his needs! If I could give more stars I would!

This is a follow up on my previous review. I was told by Ashley at the hospital to call a number…read morewhich was for the national VCA Care Club. They simply passed the buck and stated this was the local hospital's problem to resolve. The problem is the local hospital's mis management of the Care Club.

Dr Oldham is awesome! He is thorough, yet pragmatic. He doesn't do unnecessary tests, and will be…read morevery frank with you, which sometimes hurts. I have been going to him for 40 years. I hope he never retires! And his staff is awesome too!

This Veterinary Hospital, Dr Mark and his staff were excellent in treating and caring for my cat…read moreZucchini. Dr Mark took the time to explain what was happening and what the treatment would be. The prices were very reasonable, and the care was great. I have been to other Animal clinics in the past, and this has been the best of all of them.

We are refugees from four other local vets where we have seen everything from off the wall…read morediagnosis, to blatant bill pumping with unnecessary and irrelavent tests, to almost killing our dog. . VCA Osterville is professional and business like all the way. Dr. Danielle Smith is excellent. Her bedside manner with animals is great and her animal IQ glows as she gives an organized and analytical diagnostic on our samoyed. This is the place to go if you want straight talk based on real academic knowledge and experience. We are very happy to have found them.

I had a wonderful vet there before Dr Venezia sold out . The new CORPORATION is pitiful I've lost…read moretrack of my complaints with this business . My dog a couple of years ago had to be put to sleep the way they handled it was totally UNACCEPTABLE . I wanted to consult with a vet first but one wasn't available . I was an ongoing customer for years along with my family . Then I got a new pup I got to experience the vet who was at the bottom of their totem pole . He was faking doing his acting of being a good vet but I got charged Broadway prices . That was it . I'm sure they won't lose any sleep over me or my pets .

What a nice man!! Great vet who serves animals first!! I have a dog who was difficult at the time -…read moreespecially with men- my boy trusted this vet - more than dr OLDMAN trusted my dog which was wise- but he gave him opportunities to succeed. I'm so RELIEVED to in w an ol fsishoned vet!!!

Mark has been my vet since 1992. His care and attention to detail is beyond most other vets. He…read moreactually cares for animals. I live in western Massachusetts and will travel for my dog because I trust no one else! Love this guy.

Do NOT bring your pet here if you care about them!!! Brought my dog in to be spayed, she was on…read moretime at drop off for 9am. It wasn't until 4:20 that I was told she is going in for surgery. Are you KIDDING??? My girl sat in a cage for 8 HOURS??? I hope this place closes!!! Completely shocked this could even happen, but know for sure they do not care about our boys and girls!!!

Amazing doctors and the staff is first rate. I highly recommend their huge selection of pet food…read moreand pet care