Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was​ intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

I cannot say enough great things about Scott and his team. Scott, himself, is extremely…read morepersonable, kind, and 100% invested in doing the best job possible. We first contacted Scott because we needed a decorative garden retaining wall that we had started to be finished (we had to make a list-minute move and were mid-remodel on our home). My husband is an absolute perfectionist--he has constructed a number of these decorative retaining walls professionally over the years--so our standards were very high. Scott and his team exceeded our expectations. Not only did they install the wall perfectly, Scott even made some suggestions that ended up making the wall look even nicer than our original plan. Scott and his team took the time (and let me tell you, it took A LOT of time) to clear all of the weeds, overgrown bushes, etc. out of our existing garden beds to make way for new plants and they also took care to protect our prized Japanese Maple during the process. While digging the base for our wall, Scott and his team uncovered a number of bricks from an old garden wall that had been buried over the years. Instead of just disposing of them, Scott had the wonderful idea of repurposing the bricks to create a lovely brick walkway off of our back patio into our backyard as well as a little brick pad to place a bucket or hose on underneath our front spigot. I was absolutely thrilled that he thought to do this. I think it's also important to note that Scott did all of this work within our set budget. Scott found ways to do the most with the money we had allotted and gave us the biggest bang and best quality for our buck...actually I'd say Scott's quality of work would not waiver no matter what budget you presented him with. His name is on this business and he takes that very seriously. Since Scott and his team finished up our garden wall, we have also hired them for general yard work like lawn mowing, weeding, aerating, seeding, and leaf-raking. We'll also be working with Scott in the spring to add plants to our garden beds. Our neighbors across the street were so impressed with his work, that they've hired him as well. I hope that other neighbors follow suit. In summary, Scott is a stand-up guy with a hardworking team who is willing to work within your budget to give you the most for your money with the absolute best quality. I will continue to recommend him to any and everyone.

I contacted this company (2 or 3 times?) and left a message including my name and phone for help…read morewith my lawn before the present weather change. The appt came and went without a call back explaining why they were a no show.