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McLaughlin Funeral Home

5.0 (1 review)

McLaughlin Funeral Home Photos

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8 years ago

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Ask the Community - McLaughlin Funeral Home

St. Louis Cremation - Front of the building looking out to the street parking

St. Louis Cremation

(16 reviews)

Downtown

1. Welcoming, practical cremation facility with caring staff and home-like touches (Forest Park…read morepaintings, plants). 2. Best suited for small to medium gatherings (~50-60 people). Parking 1. ~14 spaces total, including 2 handicap spots. 2. Additional street parking nearby (fits smaller vehicles best). 3. Two entrances allow easier access. Building & Layout 1. Lobby Front: 3-4 seats. 2. Back Lobby: 5 seats, with small LCD TV. 3. Family Rooms: Two rooms, one seats ~9, smaller one seats fewer; 3 outlets; no TV feed. 4. Arrangement Rooms: Standard room ~4 seats (2 outlets); extended/bigger room ~6 seats (no TV). 5. Main Room: 50-60 chairs, with 5-7 outlets. 6. Overall Capacity: ~50-60 guests total. 7. Outside Overhang: ~30 people waiting space. Amenities 1. Standard AC wall unit (building can reach ~86° when crowded). 2. Main TV for DVD/media, controlled by the front office. 3. Back lobby TV runs on battery, times out after ~1 hour. 4. Tissue boxes placed throughout. 5. Handicap ramp near gas station side. Kitchen & Refreshments 1. Counter fits ~6 trays of food. 2. Two refrigerators for refreshments. 3. Two coffee pots. 4. Separate hot/cold water filter machine. 5. Large sink and prep counter. 6. 10 outlets available. Surroundings 1. Forest Park paintings add a familiar, local feel. 2. Decorative plants throughout. 3. Shade trees in front and west side provide relief in warmer months. 4. Smoking may occur on both property sides. Interior & Atmosphere 1. Lighting: Soft rectangular fixtures (not overly bright). 2. Ceiling: Standard basement style, no leaks or stains. 3. Incense: Burned ~15 minutes; scent noticeable throughout. 4. Comfortable balance: simple, functional, but welcoming. Staff 1. Britt at the front desk: quick, responsive, courteous, and patient. 2. Reception staff overall supportive and helpful. 3. ~4 staff members visible during Saturday morning visit. Notable Details 1. The Arch not visible from property; only outside/back lot. 2. Seasonal shade available in front and west-facing areas.

I can't say enough good things about my experience with St. Louis Cremation. I live out of state,…read moreand they made what could have been an incredibly stressful and emotional process so much easier to manage. From the very first call, everyone I spoke with was kind, patient, and understanding. They walked me through every step of the cremation process for my father, answering all my questions clearly and with compassion. They also made the arrangements smooth even though I was coordinating everything from California for services in St. Louis. I felt confident and cared for the entire time, which meant so much to me during such a difficult moment. I truly appreciate the respect and professionalism they showed to my family and to my father's memory. I would absolutely recommend their services to anyone who wants to work with people who treat your loved one with dignity and care.

Gateway Cremation & Funeral Services

Gateway Cremation & Funeral Services

(6 reviews)

Downtown

From the beginning to the end he made us fill comfortable. There was no rushing to get us out. He…read morewas patient explained everything. Went over the paperwork ensuring we were happy with the price we were given. Since it was a cremation we were not rushed to make a determination on an earn. I don't think the service could be better.

If you are looking for competent, efficient and trustworthy service, keep looking because you will…read morenot find it at Gateway Cremation in St. Louis! John picked up my sister's body on 8/20/2019 to cremate. He sent the death certificate to the wrong doctor to sign. It took 3 different people telling him 6 times before he sent it to the correct doctor on 9/11. The coroner had sent him a cremation authorization on 8/27 but John did not appear to understand that it was sufficient to cremate her. He finally cremated her on 9/6 or 9/9. Her funeral was 9/7, which John knew from our first conversation on 8/19. I talked to John on 9/10 and he said he was mailing her cremains to me. On 9/16, I called John and told him that I had not received my sister's cremains and he told me that I should receive them by Wednesday. He stated that he was putting the death certificates in the mail the next day, Tuesday. On Thursday afternoon at 5:10PM, I called John because the cremains had not been in the mail as he had promised. I left a message requesting a return call and to know the exact date that he had placed the cremains in the mail. I informed him that I was becoming very frustrated with his process. Today at 11:00AM, I FINALLY received my sister's cremains. The mailing label showed they had been shipped at 7:15PM on 9/19. When I opened the box, I also found the death certificates, which showed, "Date Received 09/19/2019." He lied to me numerous times during the month that I dealt with him and honestly, I don't understand why. He made a stressful situation so much more stressful than it had to be!

McLaughlin Funeral Home - funeralservices - Updated May 2026

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