I can't say enough good things about my experience with St. Louis Cremation. I live out of state, and they made what could have been an incredibly stressful and emotional process so much easier to manage. From the very first call, everyone I spoke with was kind, patient, and understanding. They walked me through every step of the cremation process for my father, answering all my questions clearly and with compassion. They also made the arrangements smooth even though I was coordinating everything from California for services in St. Louis. I felt confident and cared for the entire time, which meant so much to me during such a difficult moment. I truly appreciate the respect and professionalism they showed to my family and to my father's memory. I would absolutely recommend their services to anyone who wants to work with people who treat your loved one with dignity and care. read more

I had requested assistance in getting a death certificate and was told I was "trying to get around the system". They further stated they would not sell any to my daughter as "now they know" I want it. The woman in West County had no idea what she was doing. The owner did not take responsibility and never apologized This incident has been reported to the State of Missouri. Mishandling, unprofessional, illegal. read more

1. Welcoming, practical cremation facility with caring staff and home-like touches (Forest Park paintings, plants). 2. Best suited for small to medium gatherings (~50-60 people). Parking 1. ~14 spaces total, including 2 handicap spots. 2. Additional street parking nearby (fits smaller vehicles best). 3. Two entrances allow easier access. Building & Layout 1. Lobby Front: 3-4 seats. 2. Back Lobby: 5 seats, with small LCD TV. 3. Family Rooms: Two rooms, one seats ~9, smaller one seats fewer; 3 outlets; no TV feed. 4. Arrangement Rooms: Standard room ~4 seats (2 outlets); extended/bigger room ~6 seats (no TV). 5. Main Room: 50-60 chairs, with 5-7 outlets. 6. Overall Capacity: ~50-60 guests total. 7. Outside Overhang: ~30 people waiting space. Amenities 1. Standard AC wall unit (building can reach ~86° when crowded). 2. Main TV for DVD/media, controlled by the front office. 3. Back lobby TV runs on battery, times out after ~1 hour. 4. Tissue boxes placed throughout. 5. Handicap ramp near gas station side. Kitchen & Refreshments 1. Counter fits ~6 trays of food. 2. Two refrigerators for refreshments. 3. Two coffee pots. 4. Separate hot/cold water filter machine. 5. Large sink and prep counter. 6. 10 outlets available. Surroundings 1. Forest Park paintings add a familiar, local feel. 2. Decorative plants throughout. 3. Shade trees in front and west side provide relief in warmer months. 4. Smoking may occur on both property sides. Interior & Atmosphere 1. Lighting: Soft rectangular fixtures (not overly bright). 2. Ceiling: Standard basement style, no leaks or stains. 3. Incense: Burned ~15 minutes; scent noticeable throughout. 4. Comfortable balance: simple, functional, but welcoming. Staff 1. Britt at the front desk: quick, responsive, courteous, and patient. 2. Reception staff overall supportive and helpful. 3. ~4 staff members visible during Saturday morning visit. Notable Details 1. The Arch not visible from property; only outside/back lot. 2. Seasonal shade available in front and west-facing areas. read more

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I am not from St. Louis, but had spent close to 30 days in the area for my dad's hospitalization. They were very helpful in helping me get in contact with who I needed to to get my dads doctor to issue a death certificate so I could get all the paperwork in order quickly, it was a tough time for me and they made a challenging situation professional and quick. Would definitely recommend, pricing was reasonable, I visited two of their locations because I was urn shopping, both had very nice people. read more

They completely forgot about my son. Said it was a paperwork problem. He laid on a slab in that ice cold room for one month before they cremated him. I know it did not hurt him but it hurt me. read more

These people are the absolute worst. Avoid. They lie to you, misrepresent, overcharge and really have no integrity at all. And you don't even want to know how disrespectfully they treat your deceased loved one. read more

Very nice and compassionate people. They did a great job communicating with me regarding my moms remains. I would highly recommend St Louis Cremation. read more

When my husband died unexpectedly we were in shock. The woman at the St Charles office was caring and helpful. She applied not pressure. She gave us many options and plenty of time. The cost was reasonable but never did we feel that we were getting second rate service. My children and I felt we gave our dear one a respectful funeral without paying a fortune. read more

I have used them in the past and I've been there for a cremation they were the most professional compassionate staff I have ever ran across. I highly recommend read more

Despite this being a tough topic for people to discuss, from my personal experience this business is top notch! I Had extensive dealings with staff and they bent over backwards to help facilitate an out of state transfer of remains of my loved one, and assist with an urn solution that had strict criteria due to limited space in a niche' remains site. I can't tell you how pleased i was to have this company recommended to me. I would trust them with my own remains. read more

I am very disappointed! My mother was buried at Jefferson barracks cemetery in April! St Louis Cremation lead us to believe that there was going to be some kind of wake at the cemetery. When we arrived they were in the process of putting her urn in the ground. The family had to wait an hour until she was buried to give our last respects. When I called them to address this issue the person who took care of my mom would not even return my phone call! When I spoke to the boss he was cold like not there fault. Speaking to the cemetery they said no wakes were being held at that time due to the virus. They had one chance to get it right AND THEY DID NOT! read more

My daughter who was the only child of her dad's had the task of planning a funeral for her father, we went to St Louis cremation we were met by a LaYoya Moore who is a funeral director ,she was very professional she knew her job and she made it a lot easier for my daughter through her care and understanding personality. I recommend St.Louis cremation on Chouteau Avenue because of LaToya Moore. Thank you so much LaToya Natashia B & Rhonda L. read more

My brother passed away unexpectedly last week. He had pre paid for services. Everyone was so kind and professional. Thanks to all at St. Louis Cremation for helping me handle the details. read more

My son died suddenly and I had to travel several hours to get there to make the arrangements. I did not know anyone there that could help me, except the hospital recommended your St. Louis Cremation 2135 Chouteau Ave. I am so grateful they did, the staff at the funeral home were very kind every time I talked to them. When I got home I had many questions and they were so kind to me on the phone and helped me in every way they could. The gentleman that assisted us in the arrangements was Stephen Lane, I couldn't of asked for a more compassionate, kind and understanding person. I had no idea what all it involved but he was there along with the staff to assist me in every step. I would recommend the business. read more

My experience with St. Louis Cremation was excellent. The staff was very professional, courteous, and sympathetic. Sam, the undertaker, did an amazing job on my son. Sam has a talent and a gift that is beyond her years. My son committed suicide so my last vision of him, before he was taken to the medical examiner's office, was not a good one. My son's fiancée and I were shocked at the viewing of my son's body before the cremation because he looked amazing! I have attended many funerals in my life where the deceased looked very unnatural and waxy but my son looked very natural and peaceful, just like he was sleeping. Sam dressed my son in a shirt that he would have actually chosen for himself. The viewing of my son's body gave me and my son's fiancée a sense of peace and closure knowing my son is in a better place. I would defiantly refer St. Louis Cremation to my friends and family. I have also placed their information in my will for my cremation when I pass away. St. Louis Cremation has gone above and beyond what I ever expected in a funeral home. I highly recommend them. read more

We used St. Louis Cremation Services for my Aunt, my Father and most recently my Mother. We have always been impressed with their professionalism and compassion. I would recommend them to anyone who finds their selves in need of their services. read more

Very caring personal professional staff. Everyone here was very nice. A family needs that during difficult times.