The management and and maintenance staff of Winston Oaks is far superior to most apartments and…read morecondos. The Landlord is very responsive and involved in the upkeep and quality of the residents who live in the complex. The residents are helpful and look out for one another and the safety of everyone. The complex has a mix of families and roommates as well as ages and races which makes the environment welcoming. The condo space itself is well cared for and extremely spacious. Living in them 2bd 2ba unit was great for our family of 2 adults and 2 children and cat. The storage space and remodeled kitchen made them unit extremely desirable which we would have stayed in the complex if we did not have another little one on the way. If you are looking for a centrally located, well cared for and inviting place to live I would highly recommend Winston Oaks.

We have lived at Winston Oaks for over 6 years now and have nothing negative to say about this…read moreplace. The units are very spacious and well maintained. The owner is quick to resolve any issues. The location is ideal for shopping and dining.

We have worked with Cary for 9 years. Highly recommend. She is friendly and very helpfulread more

Joyce in the office is the first one that you will probably meet. She is the most caring and…read morewonderful person that you would ever want to meet and she will make you feel very welcome and right at home! She is quite a lady!

Amazing staff and beautiful apartments. Management is professional but most importantly caring. You…read morecan tell they love what they do. The grounds are kept clean and luscious all year round and they have outstanding amenities! Any issue we've had in our apartment has been taken care of by the Maintenance Team promptly. We are happy to call Thornberry Woods our home!

I cannot say enough good things about Thornberry Apartments in Naperville. It is a beautiful…read morecomplex, with attractive landscaping, apartments that are clean and nice and the clubhouse offers a fitness center and there is a huge pool. It is extremely well-managed by Christine Holley, Kevin Forsberg, and Catherine Peck. These people are professional, helpful, and genuinely nice. Along with that, their maintenance staff of workers are very competent, efficient, and courteous. I have been staying here since March 23rd because of a fire in my building. Thank you everyone for your help and kindness!

None of the advertisements are true, there's nothing matching the things listed, they just get you…read moreout here with an appointment about places within a certain price range and then blindside you with the fact that its way more than discussed. Lie to get u there. And don't pay for the gas back lol

My wife and I moved in 2 years ago, mostly because it was a smokeless community as my wife has…read morerespiratory issues. Soon after moving in, my wife complained that she smelled cigarette smoke. So we notified management. They sent out an email stating that the complex was a smoke-free environment and asked us to get proof. How were we supposed to do that were we supposed to fly drones over or something. If I'm being honest, I didn't smell anything, but after seeing the downstairs neighbor coming out of his apartment smoking, which was caught on the Ring camera. We sent the video to management. My wife didn't smell anything for a while, but then she smelled it again so we contacted management again. Long story long we contacted management again and again and again. At one point they asked for another video. Subsequently, that neighbor moved, and someone else moved downstairs. It was an elderly lady. She had frequent visitors one of which we believed to be her daughter, vaped. This was also caught on camera, but my wife and I at this point knew that nothing was going to be done about the smoking. That's the main issue. (Rewind) The other one is the ridiculous money grab. While we were speaking with the leasing agent, we asked her if there were any garages available because we would have to store a lot of our stuff. She said that there weren't any available at that time and put our name on a waiting list. While we were waiting, we had to put our stuff on the balcony, and we stacked it up the bins/boxes nicely as they were mostly tote boxes. We finally got a garage, but I guess we didn't move our stuff quickly enough because we got fined. Now I'll be the first to say that having a bunch of totes on the balcony is not a good look and we did our best. Now our balcony overlooked the pool area, so during the time when the pool was closed, we had to look at all the tables and chairs stacked up, and when I complained about that, they just put a blue tarp over it, like that made it nice to look at. How come I can't fine them? We also got fined for turning in the declarations page for the renters insurance late, even though it was turned in on time. They just couldn't open it. They wanted to fine us again for the same thing on the second lease. My wife and I finally decided to move. We paid a maid service to clean, but lo and behold, we got fined. We got fined for replacing a carpet, which I think they messed up after we left. They fined us for using the stove, calling it damage. They fined us for not turning in the keys, mailbox keys, and fobs that were in the apartment where we were asked to leave them. We had a horrible experience. We moved back to a place that is not as aesthetically updated but the customer service is second to none. Oh and by the way their apartments are not updated per se they just have new old stuff in them.

The upstairs neighbors are so noisy. Kid running from morning to night; dropping of weights on the…read morefloor etc. This is happening every single day all day long! Nothing is being done about it. When complaining to the office staff, Jasmine claims "you can't stop a kid from being a kid." No, you can stop the darn kid from running over someone's head from morning to night. Teach the kid to walk and not run inside! Running is for the outside, not inside. Let's see what happens when the kid falls and seriously hurt himself/herself. A home should b a place of PEACE; not a place where the upstairs neighbor kid is running over your head all day every day!

Do not move here! Will charge you fees after you leave for rent at a new rate and try to add a…read moremillion fees to make it a hassle living out and rent goes up every year do not move here!

I went to Riverstone on 5/15/26 to inquire about leasing a apartment for my elderly father. Kita…read moreand Jessica went above and beyond to assist me with my search, even though he did not qualify because of income requirements/restrictions. Kita and Jessica Offered alternative solutions because my father is on a fixed income. Their professionalism was 5 stars. Thank you for all your assistance.

HORRIBLE!!! Outside doors are constantly being left open. Homeless people sleeping in the hall…read more Trash being left in the hall. Laundry room always nasty with broken machines. Windows are cheap that don't close all the way or lock, screens constantly falling out. Floors are on a slope. dishwashers work when they want. Refrigerators make loud noise. Fire alarms constantly going off in the middle of the night. Water takes a min to get hot. The list goes on and on!!!

These are decent apartments. Modern appliances. It's close to the tollway. It's not far from…read morerestaurants, auto shops, gas stations, grocery stores, etc. You're mins away from Lisle, Woodridge, Naperville, Bolingbrook, Lombard, and Westmont. I live in a one bedroom with a patio. It's a good size for 1-2 people. You can have cats and dogs. They have a small gym, pool, basketball/tennis courts on the far left, and a sand volleyball court. They have public laundry rooms but if you pay more you can have a washer and dryer in your apartment. It's very useful if you like to do laundry late at night. Some of the apartments will have walk-in closets. If you live upstairs you'll have a nice balcony. Maintenance is very good here, they respond quickly. The apartment staff is very pleasant and helpful. They provide cat sitting in case you're out of town. They can only change the food and water, they can't empty the cat litter. Your neighbors in your building are very kind. They'll bring in your packages and set it by the mail area. That's if it's not too heavy or bulky. Cons: Spacious parking although you'll find that people don't have parking skills. Your "neighbors" also drive like idiots here. They either drive super slow or they pull out in front of you. Be wary that these neighbors also like to walk in front of cars vs using the sidewalks. Like anywhere else, you got morons living close to you. It's relatively safe but you do see a bunch of random weirdos that drive around the parking lots and not really stopping. Overall about a 3.5 due to the incompetent drivers, idiots, and weirdos.

The apartments and grounds are kept clean and Stephanie and maintenance man were great! Only…read moredownside is the loud highway, other than that we really enjoyed living here!

I have lived here for a little over 6 years and I can confidently say this is the best apartment…read moreI've ever lived at. My view overlooking the pond is amazing. The office staff is professional and actually cares about their residents. Any issues are resolved immediately when I submit a maintenance request and the team is great and respectable. I love using the gym, hot tub and sauna with a indoor pool year round and enjoying the outdoor pool during the summer. Would recommend anyone looking to move to the Chicago suburbs/Naperville area.

The property itself is not bad, overpriced, but nice. Property management has been poor in its…read moreinteractions with me. Also slow returning the security deposit.

!!!!!!!!!! RENTERS BEWARE !!!!!!!!!!!…read more ‼ STAY FAR AWAY FROM THIS PLACE !! Today, I had a horrifying experience when dealing with Promenade Apartment Office Workers Madison/Madeline (?) and Laura. I was unable to make contact with my elderly friend who is BLIND, and a resident there. So I requested their assistance for a well-being check (to just ring his intercom buzzer because I did not have the right code.) The ladies stated they knew exactly who I was referring to, yet BOTH LADIES REFUSED TO WALK ACROSS THE PARKING LOT TO DO A WELL-BEING CHECK ON MY ELDERLY, BLIND FRIEND !!! I had to call the Bolingbrook Police Department for assistance !!! (Thankfully, the Bolingbrook Police Officer was most helpful and handled the situation properly.) But...WHAT KIND OF SERVICE CAN YOU EXPECT TO RECEIVE FROM AN APARTMENT OFFICE MANAGEMENT THAT TURNS AWAY/REFUSES TO HELP WITH BASIC REQUESTS REGARDING A VULNERABLE ELDERLY, BLIND PERSON ?????!!!!!! May Jesus Christ Love and Compassion find their way into this Apartment Management Office !!! They truly need lots of prayers here !!!

If I could give no stars I would first and foremost the ladies in the office Madison and Lisa are…read moreboth super unprofessional they talk to us any kind of way they don't care about the tenants at all this place is a real joke I hate even spent my money at this place I asked to have a light bulb replaced in my kitchen the maintenance men came and replaced the whole light fixture which left a small hole in the wall not a big deal but they turned off the electricity to the sockets and never plugged in back up so my refrigerator was unplugged for 2.5 days and my food went bad I asked if they could replace my groceries $200 worth Madison comes back telling me she had to talk to upper management ok fine then comes back to eat we will only credit u $100 for your groceries and the other $100 is non negotiable which is crazy to me because it wasn't my fault the workers turned the power off to the refrigerator please don't waste yall time applying to this place on top of the fact the windows in your units are shitty so it's hot in the whole apartment except your bedrooms the water bill is spilt between the whole building so even if your never home your bill is whatever u and your neighbors used for that month and split between everyone I think it's unfair u see roaches from time to time I thought roaches were extinct it's 2023 who still has roaches the garbage cans outside small because the complex is cheap so they downsize the garbage container so when u go outside it's trash all over the place the complex towing is over thirsty Madison and Lisa are very disrespectful I asked for paint to paint my unit Madison goes on to tell me in a snotty way "u have to bring your own bucket with a lid to get paint from the office I'm just over this place they hound u first rent and water bill money but when it's time to replace something or correct there mistake they basically say F you just pay your rent on time the last manager was not this ignorant it's water damage in units they just paint over this water Damage instead of getting to the root of the problem please don't waste your time and for the price you can find better.

I have been living here for nearly a year now, and just renewed my lease for another 15 months…read more Overall I am pleased with living here. The complex is mostly quiet and well maintained. The pool area is nice, although frequently crowded with both people who live there and guests. The complex is very accomodating to pets, and even hosted a doggy pool day when the pool was being winterized last fall. Overall the rent may be a little higher than I'd like, but the complex feels welcoming. Pros: - Fitness center and clubhouse were recently renovated and the fitness center is nice and diverse enough to fully work out in. (For basic exercise.) - Dog park is big enough to allow your dog to run around in and only rarely occupied. - Staff quick to respond to messages / concerns or requests. Cons: - 1 Garbage / 1 Recycling Receptacle for the entire complex. Trash piles frequently and is an eyesore / smell when taking trash out. Also, if you live on the other side you have to bring your trash over which I'm sure is annoying. - Snow removal in the winter can be slow, and lead to some slippery conditions if you are needing to move about in the early morning. - Frequent issues with the gate. Either call in code doesn't connect, or the gate is down for maintenance and the complex is left open for days at a time.

if I could make as 0 I would. I am not a former resident , I live here now. moving and terminating…read moremy contract early because it's that bad. like previous comments I moved in it was completely filthy and bug ridden. Ants everywhere to include infestation in the dryer. the walls are paper thin and you can hear every step when someone is in the apartment above. let's get back to the bugs. There are so many rolly pollys!!!! I wake up kill 5-10, come back 30 minutes later and there 10 more. They say there is nothing that can be done. So I cancelled my contract because I can't live like this. They were nasty when I asked for a reduced moved out cost for ending my lease early. please please please do not rent here. you will thank me. I would like to comment the maintenance guys are awesome and the front desk people as well, it's the management that can be not so nice. If you are the owners feel free to call or come by.