1. McKenzie After-Hours Clinic

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Sandusky, MI

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McKenzie After-Hours Clinic

1.0 (1 review)
Open • 7:00 am - 7:00 pm

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7 years ago

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Henry Ford-GoHealth Urgent Care

Henry Ford-GoHealth Urgent Care

2.0(2 reviews)
42.9 mi

Eh. I prob won't go back. I like that u can save a spot here. You have to fill out all your info…read moreahead of time and upload photos of insurance card and photo I.d. I went there and waited.. only to find out they don't accept my insurance. They would have bee helpful to know right away, not after filling everything out, uploading all docs & waiting. I looked up that Henry Ford was in network & it was, but apparently "Go Health" Is not. I was very sick and it was Sunday, and not a lot of urgent cares are open near me. So I paid cash $155. They took me back and I waited another 45+ min and it went busy at all. I had to open the door, ask if they forgot me and the same Dr that was sitting there when I was taken in, was still sitting there. He then jumped up and came in. The girl had previously taken my vitals and throat swab. He said it was negative but clearly I was very ill. He said it was VERY expensive.. over $350 for them to test for Covid and Influenza so I went home and did my own. I called with results by 5:00p like instructed. They never called back until after my pharmacy was closed so I never got scripts til following day. The script was not believed to help, but said it was viral and nothing would work besides try steroid. Call back after 10 days if I'm worse. The place is not very clean.. and they seem ok, but not willing to do more than necessary. It was a long process for practically nothing.

From the moment I walked in, I was met with attitude. The female that checked me in was very curt…read moreand cold, she continued to be this way throughout our interactions. I will not say that she was blatantly rude, just very cold and impersonal, as if she did not want to be there. I did hear her talking with the other staff about a female coworker that they did not like. And another time, I heard them talk about another patient that had been in twice the week prior. While in the room that I was seen in, I could hear every single interaction going on within the lobby. The female that treated me was kind and courteous. Other than that, I was completely unimpressed. Most people coming to an urgent care are there because they do not feel well. If she can't have compassion, she could at least fake being kind. I will never come back there and I definitely will not be referring this facility to friends or family.

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Henry Ford-GoHealth Urgent Care
Henry Ford-GoHealth Urgent Care
Henry Ford-GoHealth Urgent Care

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Lexington Family Medicine

Lexington Family Medicine

1.0(1 review)
18.3 mi

I took my sister-in-law today to see Dr. Laming my sister went there because she has chronic back…read morepain from a botched back surgery, and she has been in a great deal amount of pain and thinks she has ruptured another disc and the doctor was not very flattering. My sister-in-law tried to explain to her that this chronic pain is heavily and deteriorating her mind like this doctor referred her to a different back surgeon this time and and up her pain meds I try to be an advocate for my sister-in-law because she feels like everyone is treating her like they're throwing her away. The doctor spent approximately 10 minutes with my sister-in-law and seem to just try to hush hush her up more so than anything after, the room we walked out into the hall and I said to the nerves and I speak to the doctor for a minute and the doctor heard me say that and she said I'm busy I cannot give her any more time I'm like is this the way you treat your patience was your first patient of the afternoon and you're saying don't have time. How do you look your patience and I and not have time when you can see the agonizing pain on their face my sister-in-law is not a drug seeker. She is not looking for attention she's in amount of unbearable pain that her body can't take any longer at that point, I just shook my head and walked away and thought you need to see another doctor somewhere else. I have not seen a doctor be so heartless you know she made the comment to me. I referred her to specialist and her medication. what more do you want from me , all I wanted from you is to listen to me for five minutes if that this doctor doesn't realize that she's supposed to be a humanitarian and took an oath to help others. I really hope that if she finds herself in the same predicament that she did today with me that she handles it completely different maybe put herself in that position and try to understand the pain coming from the other side.

From the owner: Family Medicineread more

Pro-Health Urgent Care - Reception area

Pro-Health Urgent Care

1.5(23 reviews)
53.7 mi

Terrible. Apparently if you book an appointment online they do not honor it. My daughter came home…read morefrom her first day of school and decided she wanted to run cross country, with practice starting the following day. Sports physical needed, so I booked an appointment through Pro-Healths website. Appointment was confirmed through email and text but when we arrived the receptionist had no record of our booked appointment. She looked at my confirmation and said they do not accept bookings through Solo. I didn't book through Solo, I went to their webpage and booked through Pro Health just like I have been doing for years. I was never given an actual reason for the confusion and I'm not sure why this Solo is connected to their website but they don't honor it. I went back in and attempted to book an appointment any other way and was only successful through this Solo. Receptionists said too bad, but we could wait and hope the Dr had time to see everyone in front of us prior to 15 minutes before they close. This urgent care has been going down hill for a while now. I went 10 minutes up the road to Corewell health and 30 minutes later we are on our way home with our physical. The staffat Corewell was friendly and attentive and we will give them our business going forward.

Gerardo Pavone I am 73 years old. In June 2025 I didn't feel…read morewell, I had a running nose, clogged ears and sore throat, so I decided to be visited at Pro Health Urgent Care of Rochester Hills, the city where I live. The doctor told me that I didn't have a flu. She also told me that I didn't have an infection, so she was not going to prescribe an antibiotic because it would have been useless. She gave me a spray for the nose called Flonase. After a few days my condition got worse and worse, so I returned to Pro Health Urgent Care and this time the doctor corrected her previous prescription and gave me an antibiotic. That is: what a few days before she said was useless. In fact, I DID have an infection. And after ten days of antibiotic I recovered. So the doctor botched the first visit, and botched the diagnosis... After a few weeks I received from Pro Health a bill for the first visit, that I promptly paid. But then, after a few more weeks, I received a SECOND bill for the time I returned to the Urgent Care! Wait a minute: The doctor made a mistake and I am asked to pay twice ? If the doctor had not botched the first visit and had given me the antibiotic the first time, I would not have had any need to return. So I decided to dispute this second bill and called Pro Health customer service. The customer service rep took notes, and told me that someone from the claim department will call me in one-two days. Nobody called. After 5 days, I called again, and I was told that they had contacted the doctor at the Rochester Hills place but she had not answered yet, so they didn't call me back because they could not complete yet the investigation. Five more days have passed. No news. So I have two complaints: 1) The incompetence of the doctor who visited me at the Rochester Hills urgent care 2) The lack of attention of Pro Health Urgent Care Customer service when a patient has an issue.

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Pro-Health Urgent Care - Digital X-Ray

Digital X-Ray

Pro-Health Urgent Care
Pro-Health Urgent Care - 5 Patient Rm Left, Nurse Station Right waiting room near entrance.

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5 Patient Rm Left, Nurse Station Right waiting room near entrance.

McKenzie After-Hours Clinic - familydr - Updated October 2026

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