$14,000/month should at least get you a private room but the shared room is really my only…read morecomplaint. He lives in a space half the size of my bedroom. They have no storage areas for residents as many other homes do so he can only have what fits in his room. Most of the staff is very friendly. They all know my dad and always tell me how sweet he is. He had an issue with one worker, I called in for something else and mentioned this to the person I was talking to, and the next day the administrator and the head nurse had addressed it and called me to update. They label all his clothes I bring in for him and do laundry there every week or so. Everything is included. The coordinator Rochelle who sets up his appointments and transportation when needed is wonderful. She also helps him when he has a video appointment. The food seems decent and they come by every day to set up his meals for the next day. If he doesn't like something that's scheduled he can order an alternative like a cheeseburger or something else. I bought him a fridge so he can have his Coke in his room but they also have a vending machine for pop and snacks. I haven't been able to visit as often as I like due to my own health and disability but they keep me updated and he likes participating in the activities they have for patients like bingo and different crafts. I know it's a hard transition for most people to lose their independence and most nursing homes are not ideal unless you are a millionaire. But if you're on Medicaid (which they will help you apply for) it's not bad and my dad seems happy most of the time. All his income goes to the facility and MA covers the rest. He gets ~$130 a month for incidentals but I try to provide him with what he needs.

The campus was in a lovely area and this facility was a very close second but my positive…read moreexperience is worth mentioning. My Mom's final choice really came down to wanting to be in the city center vs somewhere more peaceful. Amy could not have been more kind, helpful, and professional. She was clear in communications which I am grateful for as this was a complicated move with all the emotions and demands on my personal life. She really helped lead the way on next steps in a collaborative way that made my life easier and really improved my confidence in our steps as a family and in this team and facility. Also, the connection to Fairview is very positive for us as it is deeply embedded in Minnesota as a care provider which is also important.

Lifespark recently bought Trails of Orono, and the quality of care has gone downhill every day…read moresince September of 2025. (This used to be run by Ebenezer). The costs have decreased while the rates have increased. All Lifespark cares about is their profits! Many staff members and a few residents have left this facility. This company offers terrible insurance plans for their employees! Trails of Orono is understaffed and does not have enough resident assistants to keep the place functioning properly! This location has great reviews, and it used to be an outstanding place, but it isn't anymore. Lifespark corporate staff are very condescending and unfriendly towards their employees, residents, and families.

This place was great for the residents, I really loved them all. However, management was a…read morenightmare. They fired me without any explanation, which was really unprofessional. I'd recommend the facility for seniors needing care, but watch out for the bosses. It's a shame, because the residents deserve better leadership. Also, some of the caretakers are bad.

This community is one of a kind. The caregivers and nurses are competent and caring. They will go…read moreabove and beyond for your loved ones. One only has to walk around once to truly understand how special of a place this is.

I would like to recognize Jeff Rank who runs the Rock Steady Boxing Program at The Commons on…read moreMarice for the outstanding job that he does in running a program that is fun but challenging. It is also very effective. My personal experience is that I came to the gym one year ago. I was using a four wheel walker and my strength and balance were poor. One year later I am now walking independently...and I don't need a nap after each class! The person that I hold responsible for this improvement is Jeff. He comes to the program with a strong background. He is dedicated to each of his boxers and is constantly working to improve the program and gym. He also spends a tremendous amount of time researching Parkinsons and is a wonderful resource. I can't thank Jeff enough for the difference he has made in my life.

Our family is forever grateful to The Glenn Hopkins for the wonderful care, love and support shown…read moreto our Dad and family. When our Dad made the difficult decision to sell his condo and move to a Senior Living location, we visited multiple Senior Living homes but kept returning to The Glenn Hopkins. Scott and the wonderful Marketing Team were very patient, allowing us to visit multiple times as they understood this was a major decision for our Dad and family. Dad chose The Glenn because it felt like home and we knew he would be cared for very well. Dad spent the first five months in The Towers. He was so happy with his one bedroom w/den and couldn't get over the fact that he was being served meals in a dining room with white linen tablecloths. It felt like he was dining out every day. In June, Dad had to move to The Terraces Assisted Living where he lived for the next 10 months. Sandra, Julie, and Jen were so fantastic and accommodating as he required many schedule changes based on his changing health. Dad formed many friendships with the other residents during his time at The Glenn. They looked out for each other and we are thankful for his wonderful neighbors. He also made many friendships with the staff who cared for him. It takes very special people to do all that the nurses and aides do every day and to do it with love and patience. Dad made the choice that if something happened he did not want to go to the hospital. Instead, after suffering a stroke, he spent his final days in his home being cared for by the people who knew him and cared about him. Our family is OVERWHELMED by the love and support that was shown to our Dad and us during his final days, and the days that followed as we planned his service and moved his belongings out of his apartment. It was a steady stream of staff and neighbors who came to show their love for him and say goodbye. The staff also provided so much comfort and support to our family each day. They shared stories of their family members, gave us lots of hugs, and told us "we cared for your Dad how we would want our Dad to be treated". It was very touching when some of the staff took their personal time and came to the funeral service. The Glenn was an extension of our family and we knew Dad was loved and received exceptional care every day. Dad frequently said "God brought me to The Glenn". We are thankful this is where he lived and thankful to everyone who touched his and our family's lives. We would highly recommend The Glenn Hopkins to anyone looking for a Senior, Assisted Living or Memory Care home. Family of Al Carlson

I heartily agree that The Glenn Hopkins is a wonderful place to live. My reasons may be a bit…read moredifferent from most others, however. Two years ago I decided I wanted to live closer to my children and to downtown Minneapolis, so I sold my town home in Elk River. I no longer wanted to own real estate, thought about finding an apartment, but I'm 84 and knew I'd need services at some point even though I don't now. I have 8 children and the thought of their trying to decide "what to do with Mother" made me feel I should be the one to decide. I shopped around a lot and found the Glenn by far the most appealing senior residence. I still don't NEED any of their services, but I use the shuttle a lot, have learned to navigate the Metro buses and can get around so easily that I sold my car six months ago. What pleases me most is 1) the opportunity to volunteer here as much or little as I wish, 2) the ability to be as social (or not) as I like and to my great surprise 3) the wooded surroundings and splendidly maintain grounds. I like to walk and never tire of this area. And don't get me started on the city of Hopkins! It puts Elk River to shame, with many good restaurants, a movie theater, an art center with concerts and events for all ages, a grocery store, hardware store, drug store that delivers, specialty shops and a half dozen antique shops as well as a branch of the Hennepin Library system. (We have a fine library in our own building, too, with quarterly deliveries of books from the Hennepin system as well as hundreds of books that have been donated to us.) I am Catholic and was delighted to find a "church home" here. Last of all (perhaps it should be first) the entire staff is not only competent but very, very kind. Every one I've met will go many extra miles to be helpful.

Friendship of Bloomington truly lives up to the name. The welcoming energy you feel when you walk…read morethrough the doors is palpable. With the 47 years of service to the Bloomington area, it shows with many second and third generation residents living there. I've heard residents say their only complaint is having to decide between all of the activities available each day they end up missing out on something else! Having every level of care available for my loved ones is my priority. You can tell the staff take great care of the community itself and the residents that live there. Everyone is always happy. I was also very impressed by the wall of tv screen that show how long staff have worked there, with more than 20 that have worked there for over 20years! If you are looking for an active, warm and home where your loved ones can continue to live full lives, Friendship Village is the place!

I'm writing to share my profound disappointment with our experience at Friendship Village, where my…read moreaunt and uncle lived for years.  My aunt transition from independent living, to rehabilitation care, to memory care, with the family pouring hundreds of thousands of dollars into FV over the years.   Having seen most of the facility and levels of care over the past 5+ years, it is clean and generally well maintained. It is understaffed and the level of turnover indicates poor compensation for frontline workers. This underfunding occurs despite the fact that the "non-profit" that owns it, Lifespace, is worth over $500,000,000. A nearly $100,000,000 expansion occurred at FV over the past few years, too.   If you are looking for a socially vibrant place for your loved one, please keep looking. Common areas are not structured to encourage gatherings; there is a dearth of social interaction opportunities and when you roam the hallways on walks or tours you will hardly encounter a single soul.   The week of my aunt's entry into hospice (at Friendship Village with an outside provider) I drove from out of state to spend what I soon found out would be her last hours at her bedside. We received barely a check-in from the staff. When I asked questions, someone would tell me they would find out for me and I would never see them again. Upon her passing, I was left on my own to navigate move-out procedures, cleaning, sorting, etc. Every question I asked was met with confusion, a promise to return with answers, then no answers. The morning after she died,  when I was coming and going with her belongings, no one checked in with me or offered any sympathy. Questions like "Where do I put the trash? Do you offer clothing to other residents or do I donate to Goodwill? What about extra medical supplies?" Crickets. Wherever your money is going, it's not going toward keeping employees current on policies and procedures with residents/patients. It also should not fall to the PCAs and MAs to do this work-- staff a place adequately to handle issues once someone dies. I was in a constant state of disbelief that such an expensive place wouldn't even acknowledge a death until two days after it happened.   Calling the business office a few weeks later to handle remaining paperwork, the individual on the phone was so cold I actually asked if she knew that my aunt died, because her behavior did not seem to match the topic.  The response? "Yes."   The first communication I received after my aunt died was two days later, via a brief email expressing sympathy, with the rest of the email detailing the cost we would incur due to leaving things behind and asking about various items remaining in the room. Now, had anyone answered my questions the day after her death, I would have been able to dispose of things appropriately. When the social worker who sent the email did not hear back from me within a few hours, she called me (I was traveling back home). I suggested that if she wanted to truly practice social work, she should find a new spot, because being the fee enforcer is probably not what she went to school for (the contacts I had with the RD, RN, and SW were generally very good, to be fair). If you do move your loved one here, plan to pay exorbitant amounts of money to do a lot yourselves. This is a sentiment I now see I share with other reviewers. Your money and your loved ones' last days are better spent someplace else.

As TCU's go, Cerenity is impressive!…read more My mother-in-law came here after a few days in St. Joe's hospital. So far my wife and I really like this place. The staff are very friendly and professional. The facilities are very clean and don't have any odd smells common to other such facilities. I also like the size of the rooms. Very spacious. There's all kinds of daily activities for residents to participate in, so boredom is a choice here. There's also a small chapel, and a charming bird enclosure. **PROTIP** Use the whiteboard to list any important facts about your loved one. My mother-in-law, for example, has very acute hearing. I wrote that on the board, and the employees knew they didn't need to yell to be heard. Sometimes it's the little things...

My mother moved in to Marvella in May 2024. We couldn't be more pleased with everything about this…read morefacility...the building, the amenities, the staff, the food...all excellent! Despite the luxurious feel of this place, it proved to be the least expensive of the places we toured. There are so many great people who work here: Nicole, Connor, Michele, Cat, Susan, Robin, Robin, Wendy, Marie, Mary, Craig, Tess...I could go on and on. If you are looking for Memory care, Assisted Living, or independent living in the St Paul Highland area, this is definitely a "must see".

My mom lived in Memory Care at Marvella for 15 months. She was forced to leave because her disease…read moreprogressed and she started needing a wheelchair. When I was moving my mom's belongings out of her room, I discovered her room had a rodent infestation of enormous proportions. There was a solid sheet of droppings under the cushions of her couch. Most of the interior fabric was eaten away. There were droppings inside my mom's bed frame and along her headboard. The shelf of mom's closet was blanketed with droppings. The infestation created a serious health risk to my mom as well as the other residents. The Hantavirus is contracted through breathing air contaminated with rodent dropping. And it can be fatal. A few weeks after my mom had left, I received a letter from Marvella, informing me they would not be refunding my mom's damage deposit because they needed to replace the carpet in her room. Yes, there was a blood stain on the carpet from when my mom fell and hit her head. After realizing they were never going to clean up the pool of blood, I tried to wash it out of the carpet, but it did leave a stain. I find it ironic that Marvella had my mom living in the midst of a rodent infestation (including droppings in the carpet) but they chose to further punish my mom by keeping her damage deposit. She didn't tear the place up by hosting nightly keggars in her room. She's a 91 year old woman with advanced dementia who fell and hit her head. Does that sound like treatment she should receive from a nonprofit, Christian organization run by Presbyterian Homes?

The staff at Mt. Olivet has consistently been warm and engaging in all the interactions I have…read moreobserved with their clients. We are satisfied with the quality of care our family member receives and appreciate the wide variety of experiences the facility provides.

My mom came here after surgery in the TCU area - nurses, aids, therapists and other staff are…read morewonderful. As with any place, emergencies take precedence, but overall response is timely for her. Facility is clean and well cared for.