It's beautiful and the staff is great. Lovely grounds, great amenities. We chose it for my mother.read more

Tour was great and I was excited about moving in. My husband has stage 4 cancer and wanted me to be…read morea part of a community after he dies and me not feel lonely. We filled out paperwork & paid pet deposit.. We then saw nurse for assessment and she asked my hubby mostly questions. She then told  me we are not a good fit;" We would have. Been a good addition to The Rivers. They cashed check vs mailing back.  6 wks. I finally have my check returned.

Love this place!!!!…read more The minute I walked in the door I was hooked. The staff was friendly and warm. The facility was gorgeous and clean. The apartments are big! Best place I have been to so far and there is no need to look any further

My mother was at Kingsey Shores for 1.5 years. When she started having memory issues, Kingsley…read moretried to force her into memory care without any testing and when a doctor recommended trying assisted living. When we did not put her in memory care, they gave her an eviction letter with only 16 days notice (when the lease said 30 days). Three days after the letter, Kingsley tore apart here apartment and put her belongings in the trash. She is now doing a lot better in assisted living.

My mom loved her time at Eagan Pointe. The staff was very caring to her needs the memory care. It…read moreis a beautiful place and I felt good having her live there.

This is a nice looking place and the staff seems ok most of the time. Every now and then there is a…read moredisappointing incident, but that can be expected anywhere. The food could use some improvement, and avoid the hair shop. Many problems with the billing for hair services, and the hair stylists seem to change often. Otherwise, a nice place for a senior to live.

My most recent experience involved the staff bringing an envelope of money to my wife's apartment…read moreand mumbling something about it wasn't supposed to be given to some staff and she had to take it back. Since she has dementia, she was rightly upset, confused and concerned. When I asked what had happened, I was told it's against their policy for any staff person to receive a tip, so WITHOUT calling me they sent some new hire to return it. My other real concern is the pitiful kitchen: the dining area is just wooden 4-tops with nothing on top for decoration; the cook's idea of serving attractive food consists of plopping it on a plate and having a barely-trained high school student put it on the table. There is never any kind of salad beyond a pathetic "tossed salad" which is a few dregs of lettuce, 3 ONE-HALF cherry tomatoes and 3 strings of onion--never any coleslaw of other kinds of salad that would be good with the entree. It is really pathetic and dis-heartening to think of going to eat there. Responses to complaints has so far just been, "We're sort of working on it." If you're considering sending someone here, FIRST THING: have a meal there! I wrote a similar commentary last December, so you can see not much has changed. GS

From the owner: Augustana Regent in Burnsville sets the standard for senior living where hospitality and caring…read moregive mom, dad, friends, and family a community they can truly call home. At the Regent our residents can age in place with services that provide round the clock staffing. As our resident's needs change they can move from independent to assisted living, or to care suites or memory care. Because we are faith based, spiritual opportunities are available almost everyday.

The facility and staff at The Cottages / The Moments in Lakeville is awesome. While super pretty…read moresurroundings don't always mean 'great care' is available - it DOES at the Moments. Caregivers are polite and professional, Julie and Mercedes at the Front Desk are a joy to speak with. And best of all, the Executive Management is proactive and available to meet. Great communication between staff is another high value point for us. The decor will knock you out - but it's the CARE than will make you shine!

From the owner: The Moments is a vibrant, innovative and purposely designed Twin Cities care community where…read moreresidents are respected and cherished like they are family. Our loving, highly trained staff is dedicated to preserving our residents’ independence, honoring their dignity, celebrating their uniqueness, and surrounding them with the very best that life has to offer, moment by moment.