I always buy Visitor Insurance for my parents from Naveen. He is always helpful explaining me about the plans and he would call me before the renewal period, I never had to keep track of it. This time unfortunately I had to take my mother to ER. I didn't look if the nearest hospital was In-Network or Out-Network. After the ER my mother was also admitted to the Hospital for quite some time and it turned out that the Hospital was Out-Network. They had a huge bill ready for me. In comes Ram Verma, he was helping me through the whole claim process. he helped me through out the whole claim process and everytime i had any questions I would call him and he was really quick to respond. Sometime even i thought that I would have to pay for the balance but Ram assured me that this was not the case. In the end everything was settled and I didnt had to pay any huge amount of money. I would definitely recommend Naveen and Ram. I hope anyone reading this doesn't have to use Insurance. Hope your parents or relatives or visitors have a healthy visit. I had taken Atlas Insurance. read more

The representatives are very kind ! I even got a call to make sure that I took on the right insurance plan for my parents and made sure that I am covered well. read more

Have been working with Naveen and Visitors Plans (MCIS) for about 10 years now. They have helped me pick the right plan for my parents and in-laws visiting us from India. They provide clear details of the each plan and pros and cons of each plan which helps in the decision making. read more

I've been using Visitor Plans (MCIS) for parents and in-laws. Naveen has helped me pick the right plan; the overall process is transparent and easy which provides peace of mind. I'll recommend it.. read more

I have been using MCIS for our parents over the years. As always they have been providing good advice and helping me choose the right plans. I recommend MCIS for your insurance needs. read more

I would like to take a moment to share my experience after taking insurance from visitors plan. My father admitted to hospital in emergency and after discharge i received huge dollars of bill, i was little panicked and was not sure whether my claim would be approved or not. Team from visitors plan helped me in answering all my queries in regards to file a claim and provided every suggestion needed in order to file a claim. And the result is my claim has been 100% approved. Special thanks to Ram for all your co-ordination with insurance and for making this happen. I had a great experience with visitors plan insurance and would highly recommend others too. read more

MCIS INSURANCE Team always Rocks !! I have been using there services from past 10 years and type of services that they have been provided are great . Thank you team !! read more

MCIS always Rocks !! I have been dealing with this MCIS from past 10 years and have recommended many of my friends to get the visitor insurance . Service Executives of this company always provide best service and they are always available to help the customers .. MCIS Team , always keep up the excellent work !! read more

Ever time my parents visit me from India, I always get Visitor insurance from MCIS. The have great service. They are always just a phone calla way from helping us and they gave us the lowest price for the most comprehensive package in the market read more

MCIS offers excellent customer service and well trained Agents who suggests plans based on our requirement. Amazing experience

Everything seemed great until I had to use the insurance plan. Because of lack of follow trough throughout the purchase process the plan that I needed was not what I purchased. Whenever I had to use the insurance then the magical words came out "your plan does not cover it". After explaining the situation to a manager her response was that it was completely my fault that I purchased the wrong thing so they could not do anything about it. Now after spending $400 on insurance plan I also have a $400 medical bill. Should have never purchased it on the first place. read more

I have been purchasing travel insurance for my parents through MCIS over the years. The agent, Naveen, was very helpful in making me understand the different options and recommended the product which included coverage for pre-existing conditions. We did not have any instances where we had to visit the doctor during the visit. However that changed on the last trip. My father had to go emergency, ICU and then hospitalized for 5 days. During this entire time I was in touch with MCIS agent and he put me in touch with the claims coordinator who walked me through the different processes i had to follow right from pre authorization to final discharge and filing claims. Over the next few weeks/months, Ram, the MCIS claims coordinator was in touch with me regularly and helped file the claims, followed up with the insurance company (remember MCIS is a broker firm) and made sure the claims were all settled timely. It was a nerve wracking process for us as the hospital bills were extremely high. I never had to contact the insurance company directly, Ram did all the work and would send me detailed follow up with the reference numbers. All the claims were settled, including the high dollar amounts. I had to pay some money out of pocket (the deductible and some charges that the insurance company declined due to valid reasons). The out of pocket amount was nothing compared to the initial charges. Overall I am very happy and would recommend MCIS. Lastly I would like to add that based on the recommendation of Naveen I opted for the highest coverage ($1M) instead of going with just $100K. The cost in premiums were really not much between 100K and $1M. It did a big difference during the claims process. If we had opted for lower coverage we had to pay for the balance out of pocket which would have been very high! Thank you MCIS (Ram & Naveen) for all your help! read more

I have purchased my parents insurance thru multichoice insurance. The agent was Naveen who provided excellent customer service. Also he extremely helped with claims after my dad had a fracture. Would def recommend Naveen and Mcis read more

I would not recommend going and buying the insurance from this website. The person , I think his name was Naveen, wanted to first take all my personal information before telling me about the plans. When I gave him my work number, he insisted I give him my cell number. What riduclous thing is that. You can go to any website that is an aggregator for visitors insurance any buy a plan- the prices are regulated and no one can charge more. I know the reason why they wanted to have my cell phone so that they can call me again and again to harrass me to buy, in case I decided not to buy from them I DO NOT recommend going to them. Instead go to visitors Coverage. The lady there was very professional and polite and provided me with all the details and told me what to buy and what is covered versus wht is not. They told me what it means when buyin a pre-existing condition coverage with examples etc. read more

Dharmesh Verma from the MCIS Multichoice insurance Service has been working with me for past few weeks to resolve these issues. There were two complaints: 1.Refusal by PAMF and Beacon to use the Coventry insurance. 2.Payment of fee to El-Camino hospital for my mother's treatment. For Point 1, Dharmesh has communicated with Beacon/Santa Clara/PAMF for their refusal. I have been assured that this problem should not re-occur. For Point 2, we have start the process for the Insurance to pay on the El-Camino Claim In lieu of this, modifying my review to 4-star. I am taking my mother in law in couple of weeks. Stay tuned for more! read more

This is before the sale of insurance and any claims; I left a message on saturday morning. I got a callback from Navin who helped me with understand some of the options etc.and also called me to enquire if i got the policy. read more

I have purchased various policies through this company in the past 6-7 years and my experience has been of highest satisfaction. They are quick to respond to any queries and Dharmesh verma personally attends to the calls as needed. In addition, their premiums for home insurance and emergency travel insurance are the best in the bay area. Highly recommended! SK read more

I couldn't thank enough this insurance company for helping me from selecting the right travel policy for my parents, helping through finding doctors, hospitals and completing the claim submission. This was my first time figuring out the whole medical system but these folks have been so patient and kind in guiding me even on holidays and weekends for any emergency situation. Anyone that's as clueless as me will definitely get right help here . Comprehensive insurance is the best thing to get for parents on their visit. The thought of rushing to hospital with no insurance sounds scary. read more

Called Naveen and he was very helpful in walking me through the various options and picking the right one.very professional and patient...I quickly bout online...with confidence. Gaurav read more

Before the insurance they were good was worst when i called for some information when i need that when my mother had some issues. They were not interested and asked directly to connnect insurance provider. Why we need them when we can connect directly to insurance provider ? they are typical middleman who runs around you before the deal and forget their customer once we do a deal with them read more

Please don't trust on this website information, they are biggest liar/cheater in insurance industry for any company which I had never seen in my whole life. I stay in California, My mother had recently heart attack few months back.I watch their ads on Tv, Radio zindagi 1550 am, Google ads, Radio zindagi events they cover pre-ex conditions from last year. I have recommended to 2-3 friends to them also. I had spent 2-3 hours for researching/reading the plan benefits Which plan will suites my mother as she had heart-attack. I narrowed down to 3 plans, Atlas America, Liaison Continent plan A and Patriot America. I have tried to visit their office in fremont as I am working professional I decided to visit their office to understand which plan will best for my mother situation, visited at 9:30 am PST and evening 5:30 pm PST on one of the week day. You will not trust me their office was closed both the times. It surprise me both the times. Earlier their website shows on the home page Call us at any time 855-444-6247. Their website doesn't show any information about timings as we don't from where they are working whether it's India call centre, Pakistan or anywhere in US. They advertise everywhere Quote, Compare and buy online. Me and my husband were both looking the plans on different sites. My husband had talked to Visitors Coverage and www.insubuy.com told the whole story which is above mentioned they said None of the plan will help in this situation as she had heart attack recently. They had recommend not to buy the insurance if you are looking to cover this medical problem or follow up visit or medication for this conditions. They had educate us about the plan benefits, what covers and what not. I strong recommend not to buy the insurance online directly because you never know what you are buying it as they advertise wrongly to customers. Several people they refer their family/friends/colleague to buy the insurance they just buy the insurance online blindly. They just put their ads on top of Google ad word so that people can buy insurance online. I would recommend people not to hear Radio zindagi 1550 channel as they are equally responsible for giving wrong information on their Radio channels. This review is to help people so that they can read share this horrible story to their friends/relative. It took my 30 min to share this information. In US, people are too busy in their personal and work life to talk with any insurance agent/ company before buying the insurance. I hope this will help to all the people who is looking to buy the insurance online. I hope Yelp will not delete my informative review. This is true feedback for one of the customer who just to help/decide about choosing Insurance plan. I am not trying to defame any company just thought to share my personal experiences. Below is the my response First of all I am very very frustated with your company the way you are doing Insurance business. Just adding acute on-set will not take more time and more space in advertisement it's the way you want people to mislead people so that customers buy directly blindly with you. Why the business hours not listed on your website homepage where the people call by watching your homepage. Now you have displayed Call us at 855-444-6247. Please stop making fools to people If you will see it carefully www.insubuy.com and www.visitorscoverage.com they have displayed correct timings and days too. They don't mention there will be walk in only appointments. Don't you have enough time to take care of walk in appointments? I work in Cisco Systems Inc, I have seen lots of bad reviews there in Masala forum. One of them they had written Patriot America declined all the claim due to pre-ex conditions when his Mother got heart attack. I believe Heart Attack will be considered as acute-onset of pre-ex conditions. I have also written my experiences there. I have never contact your office by phone neither I will do it. I have already mentioned in first post. I tried to come to your office in your business hours. Your answers seem to me you always you/your company are always doing best things. We never know how many claims are get process or declined because people don't express their reviews on internet. You just want to make your company big with big misleading methods. I don't want to waste my time. I have express my views and clarified my answers. I know you will ask more questions I need to answer anyone of those. read more

Yelp it is a sincere request to you for giving an option of negative stars. I called up MCIS for medical insurance for my parents which was received by some Nick (company provided name as he said). He did not tell me his full name as he knew I was going to write a review but I called at around 11:30 PM PST on 1/16/2016 so that may help identifying the right person. Firstly I told him i am looking for medical insurance and without any greeting or response he asked me if I can be reached on the number I am calling from. I said yes and he hung up saying he will call back. Then he called few minutes later and I said, "Hi I am looking for medical insurance" The first response I got was , did you check the time on our website? We are available 9 AM to 9 PM and you are calling at 11:30 PM. Dude do you really want to sell your services with that attitude? Why did you even pick up a customer call and then called back if you are not working. Also it is not mentioned next to your phone number on website. This was not my first experience with them as I called them last month for my Mother in Law's medical insurance and ultimately ended up taking the same insurance from insubuy. This time again I wanted insurance for my parents but 12% discount would not force me enough to take that attitude. I thought of again trying them after reading some yelp reviews but they are not worthed. read more

I bought two life insurance coverage for my kids from MCIS. I found them to be thoroughly professional and provided all the information I was looking for before I purchased it. And above all they follow up every year to see if I needed any additional coverage. I recommended to my other friends as well and they have been very satisfied with their services. read more

I would suggest to all the customers/reviewers, please ignore this website www.multichoiceinsurance.com when you need visitors insurance for your parents/relative/family members. We had taken insurance from MCIS from his Business Owner Dharmesh Verma who had replied for reviews below. I had spoken to Dharmesh Verma for 30 minutes. He told me to buy the insurance and all the doctors/hospital will directly bill to Insurance company, Initially Hospital didn't charge me anything at all, After few months later we start getting bills from Insurance company this will not be covered due to pre-ex conditions. We had talk to Insurance company several times regarding these they have declined all the bills/claims. They have not paid penny at all. These Companies advertised very heavily on internet, tvs, radios to sell their insurance online but these companies never approve any claims. One of my friends he had recently took MCIS , Patriot America he has very bad experiences they said it doesn't cover due to pre-ex conditions. He got a bill from more than $200k, he has given all the medical reports to Insurance company it's not a pre-ex conditions. They always said it's pre-ex conditions. These all companies are scam, cheaters they never approve any claims. He had talk 30-40 times with Insurance companies he has file appeal with them he provided all the doctors report from India You must heard stories claims for more than $100k bill is rejected. These are always true. I had real experiences with my close friend. I daily see their ads on TV, Radio thought to share with all of you so that you will not have waste your money in Fake/Scam Insurance. All these companies they don't cover pre-ex conditions. they say they cover acute on-set of pre-existing conditions but when any heart attack, stroke they always it's pre-ex conditions. More than 95% customers don't use visitors Insurance when they buy for your parents, when they buy use insurance they decline all the claims due to pre-ex conditions. All the negative review you see below it will be true. They had never given answers whether they claim got approved or not. I hope yelp won't delete my review neither they hide my review. Here is the answer for your questions Mr. Dharmesh Verma, Myself and my wife bought the insurance from you last year, She had taken Insurance on her name insurance. I have seen call Several times on TV, Radio ads your plan cover pre-ex conditions for any age. I am very pissed off from your company, Now you change your ads/ advertisement. We are not going to refer any friends/relative to your Visitors Insurance. We had called several times to Insurance they say it's always pre-ex conditions. We don't want to waste my time to responding to your questions. I am very bad experiences with your company so that you stop making fools to customers by acute-onset of conditions. Insurance company always never considered any medical problem acute-onset of pre-ex conditions they always says it's a pre-existing conditions and declined all the claims/bills. read more

Agent from MCIS called me to correct this situation. He mentioned that he would give me the rebate at the end of the insurance period. I am happy that my Yelp review was responded to and that the situation is corrected so quickly. Next time I would make sure to call them before making a purchase so I can clarify all questions. Thanks to MCIS for their quick help on the issue read more