This place is AMAZING. AREYOU KIDDING? They care SO MUCH! Well-staffed. Gourmet food. (the…read moredesserts are presented on doilies, people!) I mean, come on. The last place I had my father in for a stay in rehab thought sandwiches with a side of Cheetos was an appropriate dinner for the sick and healing . The rooms are a little cramped here in rehab. A bit of jockeying of wheel chairs to get around. But all-in-all a truly a lovely place for your loved one.

My father was here and now has COVID and is in hospital. Facility only concerned about money…read more Enabled and allowed excessive alcohol abuse. More troubling is my father has cirrhosis and they still did nothing to help. Medical director even stated the use of alcohol was so high the entire hallway smelled like alcohol, but Ennis gladly allowed it as they were paying customers, health and wellbeing be damned.

During a 3 week period recently my sister and I tried to get information on options for a family…read moremember who needed to go o to a assisted living facility. We each made 3 calls and each time our calls were forwarded to the Admission administrator, and every time it went to her voicemail. We left messages that we'd like to set up a visit to get a tour along with other information and pricing. None of our messages were ever responded to. After almost 3 weeks my sister stopped there and asked to speak with the admissions administrator. She was told she wasn't available, my sister explained that we had left 4 or 5 messages over a 3 week period and have not received any return call. They told her they would leave her a message with our contact information. We never heard back. If this person in charge of responding to and informing people who are inquiring about possibly getting a loved on into this facility can't do her job and respond to those inquiries she needs to find another job. This experience was very disappointing and the lack of response made us realize that it was obvious the person we were trying to contact had zero interest in doing her job.

If I could give Seven Hills Health and Rehab more than 5 stars, I would. Between a bad fall and a…read morehip replacement, my family member had previously been in two other facilities. He hated both places. I was not impressed with how disorganized and uncaring the care was in those facilities. When he fell and needed a place this time, I found Seven Hills Health and Rehab. What a refreshing difference from the others. It's clean, well organized, and staff and management care about the residents. Since I can't give more than 5 stars, I will say that I told my family that if I ever needed skilled rehab or long term care, Seven Hills is where I want to go.

I was at the Seven Hills rehab center for a month. The staff the physical therapy staff all the…read morenurses and assistants were great. My room and bathroom was always clean. The food was excellent. They really cared about me. I just wanted to thank everyone.

I cannot recommend this place for several reasons…read more First and foremost, the administration staff seems to be quite rude and appears to prioritize the facility's financial gain over the well-being of the residents. Additionally, the nurses often fail to follow through with their commitments, which is quite disheartening. Another issue is the alarming turnover rate among the aides. It is not uncommon to see an aide one week and then have them disappear the next. This lack of consistency can be very unsettling for the residents. There was an incident where a resident fell and the staff left them laying there for hours until a nurse came to assess them. This kind of negligence is simply unacceptable and raises serious concerns about the safety of the residents. Moreover, the cleanliness standards of the resident's rooms leave much to be desired. There have been instances where residents have gone days without having their clothes changed or being showered. Ultimately, it seems that the facility is more interested in making money than caring for the residents.

my father was at Vista Springs after having multiple medical problems and was in and out of the…read moreskilled nursing facility for care and always had great care when he returned to the assisted living. He was so happy here and loved the activities and socializing with the other people that were living here.

My mother was here for three years. I did not choose the place, my brothers dumped her here. During…read morethose three years I took Mom to every doctor appt. she needed (13 times/year). Sometimes staff members would make appointments for some unknown reason. Before we left for doctor they would give us their records for the doctor and when we returned I would give them back doctor's report, so they were well-aware Mom was being taken care of properly. Mom's cardiologist told me staff had brought Mom there and tried to get the doctor to sign papers saying Mom couldn't make her own decisions (yeah, we know, that's why I've been taking care of this from the start). Doctor believed they were scheming to take guardianship of Mom. Why would they want to do that? Thought they could grab some assets, did they? (Mom didn't have any). Then Mom lost all her personal property before I had to sneak her out of there to go to a nursing home. No staff ever reported to me noticing items missing. When I got there it was nearly empty. New microwave gone, pole lamp gone, footstool gone, all her books were gone, all family photos were gone, every silhouette of her grandchildren was gone (22 of them, I think), jewelry box mostly empty with wedding rings and anything worth a little something was gone. Had to call police. Never got any satisfaction from Bloomfield. They alleged Mom put them all down the trash chute all by herself. Can you imagine a frail 82-year-old putting a heavy microwave oven down the trash chute? How about a pole lamp? Footstool? Every single piece of clothing was gone, except 3 blouses. No one ever called me to say things were missing, until that day when only a few blouses were left. Why didn't staff notice? Why didn't staff properly report this? Why didn't corporate office deal with this instead of forwarding to the director who was already being accused of negligence? Do not leave your loved one here. They are not safe and they may well be robbed before they get out.

I recently visited the Northwesterly Assisted Living in Lakewood while searching for a family…read moremember. The staff was extremely warm, welcoming and informative. They made me feel very comfortable with the process - it was my first time going through it and I wanted to find the perfect environment for my mother. In addition, they offer a wide variety of services and the pricing is very affordable. I also found out that the community was recently purchased by a family based in the Midwest that has over 40 years in the business. I was delighted to learn that they are spending nearly $1 million to remodel and upgrade the community's common areas and individual apartments. I was also surprised by how spacious the apartments are. The staff was very excited and enthusiastic about all the improvements and the new ownership. I wanted to share my experience with others going through this difficult process.

Start with Aides. Although there are good ones the nasty attitude of the some overrides! Nurses…read morethe same. Some oblivious to to your needs others generally care. How dare you ask for medication at the time due! Wait longer just for asking! Been there for a long 3 months in 2018, short term 3 years ago. The last 3 weeks were not that bad with the exception of some nasty aides & some nurses who would rather be on the cell phone while chowing down ignoring patients yelling for them. Don't ever hand me paperwork YVONNE & tell me it's all we went over knowing I have 5 minutes to get to my ride & sign it! I read it. Concerned about how many patients you do that too.

Depends on whether they continue to take concerns seriously or not and if situations stay fixed. I…read moredo not always know whether it is a training issue or a pre-madona smug issue of the younger ones. Or if the staff needs empathy training on what if it were them or one of their loved ones being treated a certain way. There does seem to be a staffing issue, though.

Well, i can say, i did had doubt about this place, and i had some run in with some nurse staff, but…read moremy husband been there 3 years and it had improved alot, i mean, when nurse there not doing there job and they being a snot? I can Truly say manager gets on there behind or hire new nurse, i also have a mother in law in there, and come fine out? She not beening treated l nice but once i talk to manager thing has improve! Only thing is, i dont like is the Laundry staff! The stealing and lieing like crap! Which i hope they improve, but i can say they have reverse his stoling items and plus gave him more! So yes! Every nursing home have ups an it down, its just you have give them head up more Offend in whats going on? Also, little improvement can be made on weakend staff because who ever that one operator must!!! got sleep apnea! Or something she Wont answer The phone and have attitude too ! Now who chic is i dont know maybe young lady! But they need have better serves on weekend operator, If any other problem occurr the management will jump right on it ! Please be patient too! Cause manager not there 24/7 so as long you get call back after you leave a message ? You good! And be ready to tell what your pronlem might be? Stay calm and say whats going on? Sometime manager have replace or get better person to do the job! As long you report it!! And be reasonable, One more thing need to be Improvement on? Each resident should have a key to there close it! To resident whom can handle being responsible with a keyOr have there closet on there side of the room, with a key so they can lock up there belonging, which manager will have extra key too ,reason why i said this because,other resident will come in your room and go in your closet while you sleep? You dont even know it until its gone? The you think staff or who ever! Things does happen, but as long you bring. To manager attention ? Help will me there! And stsff Are too so

Every time I come here I find a mess on my sister room,only today I noticed that somebody have a…read moregood heart and organized the top of the dresser ,first time in a year .today I'm adding. Ore pictures of what I thi k is not right on my opinion,

I work as a legal guardian to a caseload of mentally ill adults and I have one of my clients placed…read moreat one of the Ragland Houses. I have been pleased with the house my client resides in. It's clean and far nicer than most group homes I tend to visit. The owners are understanding and realistic about the population they serve. From what they've told me it's rare that someone moves out and they have a number of long time residents. I look forward to working with them for years to come!

From the owner: The Ragland House, LLC. is an Adult Family Home providing compassionate and quality care in a…read morehome-like setting where every resident matters. We work with each resident to create an individualized care plan that supports their needs and interest while giving them the independence and dignity they deserve. We are located in a friendly neighborhood that allows our residents to feel safe indoors and outdoors. We are the best loving alternative to a nursing home as you can enjoy the comfort of a home-like setting. Private and Shared Rooms * 24hr. Staff Supervision * Medication Reminders and Assistance * Assistance with Activities of Daily living * Laundry Service/housekeeping * 3 Delicious Meals and snacks every day * Personalized Care * Inside & Out activities * Assistance with making appointments and arranging transport Internet Wi-Fi Access * Cable ready bedrooms * English and Spanish speaking staff * If you would like to request a service that is not listed here, please call us.

My grandma has been with them for years it's sad they will only be doing private pay now we will…read moreMiss our caregiver Kim thanks for your 4 years of aiding my loved one -alexandria

From the owner: We offer the best inhome non skilled medical care for your loved one such as but not limited to…read more Senior day and night sitting Bathing Dressing Laundry Light grooming Light housekeeping Meal prep Social engagements Exercise Cosmetic care Trash valet Etc