Awesome service and value from our garage door(s) purchase! I didn't even notice that there was a…read morecrack in one of the windows. They noticed on the install, and came back to rectify the situation. Honest service indeed. From the representative coming out, the installer(s), and the office personnel, a smooth and pleasurable experience indeed. No need to look elsewhere for a professional and affordable solution!

We've had our Overhead Doors for several years and they're wonderful. Then one of them stopped…read moreworking. Because James, who's one of their crew who works on commercial installations, was in the area they sent him over to access our problem. Luckily before he came he had loaded some parts for residential units just in case they were needed. James was terrific. He readily diagnosed the problem and was able to repair the unit while he was here. Two thumbs up to both James and the company.

He sold me a used garage door and didnt feel.bad about it. It was an absolute scam.​…read moreI'm not confusing you Jim. Without my knowledge you sold me a used dented rusted garage door. I see I'm not the only one you stole from.

After reading some other reviews, I realized I wasn't alone: I ordered a garage door from Jim in…read moreJune 2022 and was told it would take up to 8 weeks. He took a $2200 deposit. That's the last time I saw him. Inquiries on updates for an install date were met with excuses about delays, and by December 2022 all of my calls and texts have been ignored. It's now the end of February. He still Has my $2200 and I still don't have a garage door. Seemed like a super nice guy, but do NOT give give him money in advance.

Very prompt, got the job done quickly, very friendly, price quoted was what was charged. I was very…read morehappy with the all around service, and my garage door is working again!

From the owner: Syracuse Garage Doors & Gates Repair is a garage door supplier based in Syracuse, and service…read moreSyracuse New York and Onondaga County NY. We believe that there is no reason why you will not get your garage door working again today, and when you are dealing with professional garage door contractors, you get a quick and efficient garage door service in Syracuse, and for a reasonable price. Many of our garage door repairs customers in Syracuse are surprised when we tell them that we can fix any broken garage door today.

Very unethical as to how they charge a consumer…read more I was charged $150.00 for the parts that were used. If you go on any retailers website that sells the parts needed, they totaled out at $9.00. The company did call me and gave me their explanation as to why they charge what they charge for the parts. They don't have the buying power of the big box guys, I am paying for the expertise of the service technician (isn't that why I was charged $115.00 for labor?) and I am paying to assure that the service technician has all the parts on his truck in the event that they are needed. Really? THAT is your reasoning? I have talked to contractors, all agree that their explanation is ridiculous (their wording was a little more aggressive than that). When the Wayne Dalton representative contacted me, the first thing she said was, "Well I wish you wouldn't have posted that review on the internet (Google)." My response, "Well I wish I was taken advantage of by your company and charged $150.00 for parts that cost 9 bucks." A slight increase over what the big box guys charge is understandable but their increase is completely unethical, out of line and flat out robbery. Let it be known that I complimented the staff on their service and help and I did pay my bill in full. I am NOT looking for any compensation and I told WD that. Taking advantage of a consumer is not right and it is getting out of hand with companies. How did she end the call? "Well I guess we agree to disagree." The only reason I feel this representative even called me is because I stated in my Google review that they would just respond to my review with "Sorry you did not have a pleasant experience" and that no one of authority would contact me. Be ethical in your pricing Wayne Dalton. The people of Syracuse deserve it.

From the owner: Wayne-Dalton of Syracuse is Central New York's largest overhead garage door dealer with over 40…read moreyears experience in commercial and residential job applications. Specializing in Wayne-Dalton doors and operators, we are one of their largest dealers in the United States. As your full service garage door company, we provide sales and service for both residential and commercial doors and operators and have the largest and most versatile fleet of trucks in Central New York. Contact us today for more information!

I was very impressed with Mike's attitude when he came to have a look at the kitchen lights I…read morewanted to add. Seemed professional and promised to have a quote to me by the end of the day. When it didn't come I thought it, "It's Friday, I am sure I'll hear from him Monday." Monday and Tuesday come and go and still no quote. I called several times and left messages and no still response. It has been 3 weeks and I have heard nothing.... Very disappointing. He knew I found him on Yelp. I hope he reads this.

So I needed the following things done…read more 1- Remove old alarm company control box from the 90's that had wires sticking out of the wall 2- Remove a ceiling fan and replace it with a lamp, so my son could use his bunk bed without peril 3- Update cables for Direct TV box -I had already made an appointment with another electrician for these, BUT they were backed up with other appointments for 2 weeks! And it was going to cost $200 per outlet, regardless of how easy or hard the work was, i.e shimmying through the crawlspace under the house and creating a new outlet, or just climbing into the attic and dropping cables down into existing outlets replacing the current cable. $200 per outlet (we had 2-5 TV's that possibly needed updated cable) and we'd also have to wait 2 weeks! I really was not looking forward to waiting 2 weeks for #s 2 and 3, so I made the appointment with this apparently very pricey and busy electrician we had used once before, but then I also called Rock's Electric because a friend had suggested them, just to see if I could get something done earlier, and if they charged less. Rock's Electric was great! They charged hourly, rather than per item, which seems more logical right? I kept following the poor guy around trying to ask what they charged per outlet and he must have thought I was crazy. He just charged by the hour I believe. That's what the cost came to at least. He used some cable, so maybe there was a charge for however much that was, but it couldn't have been much. And he could have said that we needed new cable on all 5 TVs, because it's not as if I know anything about it, but he didn't. He said the pictures were great on all of the TVs except t 2, so there was no need to fix the others. And the 2 outlets that Mike did update the wiring on, were bedrooms that were next to each other, so it took no extra time at all. The other company would have charged at least $400 just for replacing the cable in the outlets for the 2 rooms combined, Rock's Electric charged me much less than $400 that for the entire service call, which included more than just updating the wiring in the 2 rooms. Mike said he already had to access the attic for the 1 room that we had to have cable replaced in, because the tv was getting no service, so he said it was no trouble to simply drop another cable into the next room over. And, before he left, I wanted to let him know that I had received a referral to use them by a friend. If I had my own biz, I know I'd be flattered that people are happy with my business and would just be so happy to know about it. So he knocked off 10% because I had received their name from a friend! Which I absolutely was not expecting! Anyways, my point is I was very happy with how professional Mike was and the cost for service. My son can also be a little bit of a pest and gets excited when anyone comes to the house. So my 3 year old very outgoing child kept sneaking into whatever room Mike was in to show him his favorite Transformers or finding any excuse to talk to him. He was really nice about it and just humored him. I like people who are nice to my kids :) There are a few more things that I would like done here and I will use them again in a heartbeat.