Ayla of McGecko Pet Services is a trustworthy and sincere person who truly cares for animals. She is compassionate, flexible, with extremely reasonable rate. Our experience: we were going out of town for my sister's wedding for one week... She was to care for my parents pup, Strider, as well as our pup, Ottopop, and we were fortunate to be able to book her about five months in advance.
About three weeks before we were going out of town, we found out our baby had intestinal lymphoma. :*( We were devastated, to say the least! The oncologist reassured us that prognosis is generally good with chemotherapy and steroid treatment, amongst a few other supplements and supportive medication. Our pup was on a total of six medications, not including his supplements. His feeding schedule had to change, and he needed medication three times a day. Not to mention, Protocol for chemotherapy treatment required quick cleanup of pet waste as well as wearing gloves to administer the medication. I missed several weeks of work to try and get him feeling better and used to his new routine. I was so anxious and worried as I could not miss my sister's wedding, and I did not want to leave my sweet boy at home with someone who would not be able to give him the love, care and 24/7 attention he needed. I notified Ayla of his condition, knots in stomach, expecting to hear regrets that she could not care for him- but the response I received was an answer to my prayers. She was SO caring, SO understanding, and was willing to do anything to help my baby recover! She calmed my fears of having to leave him- texting often, just to ask how he was doing!
Otto did not recover as quickly as we hoped he would. Somehow, family was able to maneuver transport arrangements so Otto could come, our NON-dog friendly AirBnB allowed him to stay under this special circumstance... AND he was able to come to the wedding... So Otto did not have the pleasure of experiencing Ayla's wonderful care.
Strider, on the other hand, had a blast with Ayla! We were extremely satisfied with her care of both Strider, and his home! She took the time to meet and get to know Strider before she spent a week with him. He loved her so much! Ayla, I truly appreciate your awesome customer service, you have no idea how much your compassion, understanding and personal interest made in impact on our lives. :)
TLDR: Excellent customer service, compassionate pet lover, if you can book her, book fast! read more