Had an appointment at 10:30 AM. Drove 45 minutes to get there with my wife. When I got in at 10:15…read moreAM I asked if my appt. was on time or whether there would be a wait. I was told it was on time AND they would take me in at 10:30. At 11:05 They still hadn't taken me in or said anything to me!!!!, so we left. How terrible, AND WHY not tell us there was a long wait?????

In response to my comment that Restoration Eye Care's "gang" appointment system results in 3-hour…read morewaits for most patients, they have responded to me by what feels like bullying. They've called me unreasonable, uninformed, biased, a nuisance, and said that I should "stick to teaching history". There is no tolerance for criticism at Restoration Eye Care! Those who dare will be treated with rude arrogance and dismissed as a nuisance. I find this extremely unprofessional but, more distressing, unreasonable and uncaring.

I've been a patient for 20 + years and trust them completely. I've had 2 surgeries that were done…read moreperfectly. My visits allow time for any problems.

Long wait. Waited in line for 30 mins just to check in. Then another hour past my appointment time.read more

Dr. Melissa Liepins-Mazek has been my ophlalmologist for about 20 years. I recently had my yearly…read moreeye checkup. She is thorough, listens carefully, and answers all your questions patiently. She is the BEST! Her staff was great, pleasant and diligent, and the office experience was excellent. Thank you!

I literally can't even get anyone to answer the phone lol. I made an appointment at the Nifong…read moreoffice online and received a confirmation for the Ashland office. I called during business hours and left a message asking them to cancel and call back to confirm the appointment had been canceled. Then 2 days later I got a call with an appointment reminder. I said I had already tried to cancel. The person who called was unfriendly and dismissive but canceled the appointment. Now I've been calling for the last couple of days trying to get an appointment over the phone to ensure the correct location and no answer. I'll go elsewhere.

Excellent quality of care from the doctors and the staff. The prices are affordable and allow…read moreaccess to wide range of frames and lenses.

I was over the moon ecstatic after my daughters appointment yesterday with Dr. Stacy Becvar! About…read morea year and a half ago, I had taken my daughter to a different eye doctor in town and they could not get her to see with corrective lenses. They referred us to specialists in St. Louis to have a multitude of tests ran. We were told that she was going to go blind due to a degenerative disease. Luckily this was a misdiagnosis; however, we still had no answers as to why they couldn't fit my daughter with some glasses. We were beyond frustrated! We switched to Becvar Optometry and one year later she has 20x20 vision with no corrective lenses! Dr. Stacy Becvar was quick to diagnose her stating that the muscles that help to focus her eyes weren't working properly and needed to be trained (in my layman's terms). She put her in some glasses that were to help her eye muscles learn to adjust. One year ago, she could barely make out the biggest row of letters on the eye chart. Yesterday at our appointment, it was pretty amazing to see her be able to read every single letter on the screen...even the smallest ones! We think Becvar Optometry is the best! Besides being crazy smart to figure all this out when no one else seemed to be able to help us; she's super nice, genuine and truly caring!

Unfriendly office people made my visit a terrible experience. The receptionist was rude and…read moreunhelpful when a problem arose, and my messages to the main office were simply ignored. Find another eye doctor..

They are very good at what they do, very organized, makes you feel comfortable. They help you see…read morebetter.

Expecting patients to wait over an hour for a scheduled appointment with the physician is…read moredisrespectful and arrogant. We'll be finding a new provider.

This was the worst medical experience I have ever had. She gave a horrific prognosis based on…read moreinaccurate information. Despite my PCP and cardiologist giving a much better prognosis, she doubled down. I spent five days thinking I was dealing with a terminal condition. It was so traumatizing and unnecessary. I saw a different retina specialist who did almost five hours of testing and visiting compared to her not even one hour and came back with a much different prognosis. It was not life threatening in anyway and even the prognosis for my vision was better than what she had shared. This retina specialist's consideration for my condition included things about my history that she refused to give attention to when I attempted to share. He explored other avenues based on this and came to a much more reasonable understanding of what had happened and what I needed to do. My cardiologist's office had strongly encouraged me to see a different retina specialist based on her inability to hear anything different than what she had decided to be true. I was also warned that she is shaming to anyone who is overweight and that unfortunately it impacts her perception and judgment. I am about 55 lbs overweight. I am all for doctors discussing weight loss and helping me on my journey and dealing with the issues directly. However, to make a terminal diagnosis without all the information is horrific. I am not sure if she wanted to scare me to be motivating. But I don't think so because even when I clarified all I was doing lifestyle wise to better my health, she said "The damage is already done." She made a lot of other negative assumptions that were inaccurate. For example, she said that when she worked in California people didn't have this because they eat a plant based diet. I said "I have been a vegetarian for thirty five years and don't usually eat any dairy." She ignored that. She said in California, people don't get vein occlusions because of their lifestyle. And at that point, I asked her if the prognosis was an attempt to motivate me to lose weight. I was terrified by the prognosis and was actually hoping she would acknowledge this. But she said it was not, it was accumulative and damage was already done and bettering my lifestyle could possibly help but she still would stand by a five year prognosis. Awful experience. My husband and I are seeing a trauma therapist because of the five days we spent thinking I was dying prior to getting in to see a retina specialist who gave a much better prognosis. I had been on a ventilator last fall because of pneumonia. I came out of that experience, regained full health and had not experienced any lasting psychological impact. After these five days of thinking I was dying, I now wake regularly with dreams of being pulled off the ventilator. I think the way she treated us should be criminal. I wish it was and she could lose her license to practice. I would not wish her on my worst enemy.