Tom stopped by my storage unit to introduce his service to me, great timing as I was working on an…read moreelectrical problem on the hot water heater. He offered advice which helped me find and fix the problem. He followed up the next day with a phone call to see if I needed assistance.

Came once and kept canceling appointments. Paid for some of the work but he never finished the job…read moreafter 5 weeks of rescheduling.

Great experience. Professional, polite staff. Got a great deal on my 5th wheel. Will be a…read morereturning customer. Thank you.

I wanted to update my previous review. The management reached out to my husband and agreed to the…read moreoriginal price. We bought the 5th wheel.

Thanks to Zach for his outstanding personal attention to our needs. Ken bent over backwards to give…read moreus a great offer. Thank you

We were at the Lakeside Campground and Marina for a week and had an issue with the roof of our…read morecamper. Jim from Lakeside gave us Doug's card and told us to try him. Called Doug up, he said he was really busy but would stop out if he found the time. Two days later he pulls up and fixed the issue with our camper roof. He also took a look at our water heater (which we hadn't been able to get to work). He was able to tell us what was wrong and how to fix it. He was so nice and helpful. We really appreciate the fact that he could make time for us when he was so busy. His prices were extremely reasonable. If you are in the area and need some camper help, give Doug a call.

We had the BEST experience at Kris Willis RV thanks to Robbie, Haley, and Mark!…read more After speaking on the phone extensively with Robbie and Haley, we drove 12 hours from Florida to work with them instead of a local dealer. They had great pricing, they were incredibly honest, and willing to help us at every turn. The real selling point for me was when I had just returned from the local dealer and discussed extended service plans. The other dealer kept trying to convince me I needed $6,000 in service plans. When I asked specific questions and read over the actual service contracts line by line, I realized that - quite frankly - it was complete crap and barely covered anything (unless, of course, I happened to damage my RV due to an earthquake *eyeroll*). The next day I called Robbie to ask him what service plans they offer as a test (sorry Robbie, haha!). He passed with flying colors when he told me that they didn't endorse any extended warranty plans because the existing manufacture warranties cover quite a bit (as he explained the number of years on each part) and that most of the extended warrianties have odd terms and circumstances where they don't cover common occurrences. Yaaaaas! Exactly what I wanted to hear! When it came to the details of getting payment situated before we arrived, Haley was an absolute dream with which to work. She answered all of our questions in advance and was incredibly organized and efficient. I think the entire transaction took a total of five minutes when we finally arrived. (Not to mention, she provided EXCELLENT restaurant recommendations when we finally arrived in Dexter, Missouri.) Once we arrived at Kris Willis RV, Mark was incredibly helpful in teaching us the ins and outs of our new RV (even while contending with our two dogs who would not stop trying to cuddle with Mark the entire lesson). In addition to RV maintenance, he may secretly be a dog whisperer. On top of all of this, after our first night in a nearby campground we had a few questions and both Mark and a Robbie came to our campsite to help us out! WHAT SERVICE! Later that week, after they knew we were camping our way back to Florida, they called periodically to check in on us and make sure we didn't have any other questions. I can't imagine any other dealer going above and beyond like that! I can't say enough great things about Kris Willis RV and the amazing staff - especially Robbie, Haley, and Mark. It was such a good feeling to buy from you all, and I HIGHLY recommend anyone who is in the market for an RV give them a visit or a call!

Serious communication break-down at this place. They've had our camper for repairs since October…read more2021. They've done nothing yet. The camper has been outside this whole time and now it's totally destroyed. Still can't get any answers from anybody about this, but they have acknowledged their neglect. NEVER AGAIN

I will never by from this place again. We purchased a 2018 travel trailer, had to talk them into…read moregiving a 30 warranty. They finally said that we could bring it back in few weeks and they would fix anything that had an issue. We took it out a week after purchase and the refrigerator had quit working. When we took it back they refused to cover the $1200.00 new refrigerator it needed. They wouldn't even offer to help me with the expense. I left and had it fixed for half the price by someone else. If you don't buy new they could care less about you.