This is for the drive through. I wanted scrambled eggs and coffee and thought it would be fast here It was The service was fast Coffee was hot and I got my cream The scrambled eggs came warm and kind of in a cube. But they were tasty This is easy in and out in conjunction to a gas station Nothing special but reliable read more

We had the wrose experience. I am going to make sure no on comes here!! We were there for 45 minutes waiting for our food. The kids wanted to go. When we got there we ordered our food and they made mine which took 20 minutes. My kids did not have theres done and about 35 minutes I said something . The guy didnt even say anything to me just toss mine in the garbage and started the order all over again it was about 45 minutes, and I still did not have my food. I ask for my money back. Never once did they say sorry to me. Its a school night my kids are hungry and I though let go thats cool. There is a reason why we never go. I will never go back and I will make sure eveyone knows how horrible the service is. read more

Just go to the next McDonalds! I and others had ordered at the kiosk, there was no one at the counter. After I placed my order I and others waited about 25 minutes. 4:50-515. I understand things go wrong and take time but the drive through was moving quick at least 10 cars. And once I redivided my food/drink it was not good, fri not hot and had practically no salt, coffee had very little coffee all most all creamer. And there LOD I noticed, was rude to his staff in a not-so noticeable way, criticizing there actions intruping conversation to speak negatively about others interest. And acting like the girl next to him didnt even exist. I had a very negative experience here and not just because of the food,the wait. But boing the staff are very stressed and do not have a good leader. I am very appreciative to the people who showed up and made my food. (LOD had a limp and a reddish beard) read more

They did not have the adult Minecraft meal smh very upset I drove miles on end and I did not get my meal cause they were our of stock

The cashier is so depressed made me contemplate eating and being hungry the server was nice and gave me 20$ for waiting read more

McDonald's - Nerve - Fast Food Near Me - Watertown, Wisconsin

Lame. I threw up in my mouth a little when they brought me my food. The entire place smelled like a sewer pipe had burst in the kitchen. The food sucked. The service sucked. Everything sucked. I wish I could put a sign out front that said "BEWARE OF DOG (FOOD)!" When I had received my food to take home someone had replaced my nuggets with literal underwear, this is honestly the worst place I've ever visited in my entire life. read more

McDonald's - a person's hand holding a pair of underwear - Fast Food Near Me - Watertown, Wisconsin

Sat in drive through for 25 min. It was 25 min till they closed. Me and 5 other cars just sat there waiting. When we pulled up the front door the manager locked the door on us. Said they just closed. We said we were waiting there for over 20 min. He said he had a dead headset and didn't know we were all waiting. Sure.... Avoid this location read more

I mobil order my food and when we went inside and the employees were yelling at each other and the manager was tossing food at his employee. There was a customer next to us that had been waiting for a happy meal for almost a half our. As we sat inside waiting for our food they tried giving us the wrong order twice. when we finally got our food the frys were warm but no salt at all. The nuggets were bunt and on top of everything when we went to get our sodas the soda machine was out of ice. We watched the employees take a bunch of orders out side before even asking what we had. Not worth your time to eat there. read more

I see why this place gets a rating slightly better then a 1. Sat at curbside for 10 min when I got a message that said thanks for stopping.

That was the most anticlimactic waste of money yet. Nuggets were hard and bland. Fries were barely warm. Straight to the garbage. read more

It's 10pm and I was trying to get dinner and this man in the drive through, middle age, was incredibly rude, and I've worked at a drive thru and I work in customer service so I completely understand how frustrating it is sometimes. He was rude at the speaker while I was being polite and saying please and thank you and then he was yelling to his coworker at the window and rudely snatched my card out of my hand. I don't care what you do or where you work, you don't treat anyone like that. ever. So done going there.. read more

The man who tended to her order hands elbow and shirt looked as if she was just to change the oil on my car do not go for this restaurant

Wow horrible!! I was on the way back from the state Fair, stop for a meal, got a Big Mac meal and half way in I bit down on a piece of plastic the size of a quarter. They got me another burger and $5 of vouchers. The plastic could have choked someone or a child. The tables were all dirty. read more

Ordered the 2 for 2 deal fish. Waited for 25 min. They came out 3 times and still didn't have the order, then they came out and apologized because they still had the order screwed up inside !!!!! I ask for my money back went across to Arby's. I really felt sorry for those workers rather than being upset. Poor management is obviously the problem. I will not be going to this MacDonalds again. read more

This is for the Drive through. Employee was so rude and even hand shooed me to the next window. I got my food and was driving the soda was half full and the flavor was so off I can't drink it. I bit into the fish sandwich and there were bones in it! I know Fish has bones but I have never at a mcdonalds. So then I tried the chicken sandwich. It was so old tasting I spit that out. No, I am not even going to try the fries. To much disappointment. I tried calling three times with no answer and no they were not busy. $9 for trash. Kwik trip here I come. read more

***This McDonald's is similar to any other McDonald's; it is right off the freeway on the way from Milwaukee to Madison; service was very professional and friendly for a McDonald's*** This McDonald's shares a large parking lot with a gas station / convenience store; as expected, parking is free. read more

Went through drive through. Guy said "just a moment." We then waited exactly 4 minutes for him to even take our order. Then waited another 3 minutes for him to take our money, and then 4 more to get our food. We ordered an ice cream cone and a McChicken. Shouldn't take 11 minutes for "fast" food. read more

Food was ok. I had no problem with my chicken strips, but my wife had to tear some of her bun off because the bread was hard. Every table in the restaurant was dirty. We asked to have our table cleaned which they did promptly. Food and paper napkins were on the floor. The cashier was happy and very kind. If it wasn't for her the rating would have been a one star. read more

McDonald's - Men's Bathroom - Fast Food Near Me - Watertown, Wisconsin

I cannot imagine a dirtier place. No exaggeration.. every single table was either covered in food or garbage from previous customers or simply sticky and covered in flies. People are friendly enough and service is fast but apart from the simple drinks we bought I wouldn't want to sit here and eat. read more

I came at night with my mom around 10:15pm. Only one person working, no one answered at the drive thru so we had to pull around again. When we got to the window the man working was complaining that he had no food made and that he couldn't wait till closing time when THATS HIS JOB. He was saying things like "that's going to be at least five minutes" and "your drinks are going to take extra long." The person behind us pulled out of the drive thru because no one was assisting them and the man at the window screamed and threw a cup at the ground. This man was very rude, disrespectful, and made us feel unsafe. read more

Horrible horrible horrible service. The main overweight lady was a total bitch and I hope that she loses her job. She sucks. And so did the rest of the people. read more

Very slow service and fries where almost stale. Not great food. Would not recommend if in a hurry.

do not go to this mcdonalds, repeat absolutely do no not come to this mcdonalds! they had very shitty service and we waited 30 minutes for our bad food! very unsatisfied! read more

The worst. The guy working the window at 10:30pm on 6/9/18 was terrible. He wouldn't let you finish a sentence and he decided at the end of the order that the shake machine was broke. Then after he handed us our order we were double checking it, since he struggled to take in the first place, and he recited it back and yelled at us to leave. I know it's McDonald's, but I would either wait a couple exits or go somewhere else. read more

Absolutely horrid. Disgusting. Weird gel all over the tables, dead insects, overflowing trash, dirty floors, repulsive food quality, just awful. Corporate needs to step in and fix this gross excuse for a fast food joint. read more

I waited at the order screen for 7 minutes today. While cars piled behind me. As no one came to take my order, i proceeded to the next window. Still, no one was there. I proceeded to the last window where a guy stood... he said "what did you order?!" I told him that i had a pick up order . He then said "we dont have any pick up orders!!" And began to talk to some other employee to say that i didnt stop at the order window and now theres 7 other orders ahead of me and ill have to wait extra long. I told him that i paid already, he said "i dont even know what you ordered!" I said "i did go to the order window" and he said "yeah thats because we stopped taking orders for a while, now you can wait extra long for your food" i kindly told him that its not my fault and could cancel my order if it was such a burden. He continued to make my food. And got the order right so apparently he COULD see my order ... and after all that No apology From him. I don't think ill come here again. read more

Not a great McDonald's. The food was fine as usual for any McDonald's, but this location struggled mightily. The food took way longer than normal to come out and the manager was yelling at all of her employees. The yelling obviously wasn't working. Poor management that day. read more

Aside from the weird drive up into it not being safe if there's a long line, this store does a much better job than the Watertown, WI location. read more

I literally waited 10 minutes in the drive thru at the menu before anyone even spoke to me. Then the guy at the window was rude, unprofessional, and cursing about how he didn't want to be there anymore tonight. I will never go to this McDonald's ever again read more

Food is okay. Pretty standard McDonalds quality. But the staff is lazy and forgetful. I check all my orders before I leave the line and around 60 percent of the time they have made a mistake. read more

Ice despenser didnt work, but the service was great. The perspn at the desk was extremly nice and played games with the kids.

My girlfriend stopped by this restaurant this Thursday on her way back from Madison for a to-go order. The associate at the counter never smiled and showed no friendly service. Worst of all, she found a piece of paper with words "cake..." in her sandwich after she got home. The paper was between the meat patty and the bread. I'd strongly recommend others to order dine in or check their food before leaving. Additionally, the manager needs to work on their customer service trainings. read more

Absolutely ridiculous!!! Bathrooms smelled awful (men's and women's) on top of being disgustingly dirty. I told one of the employees there was no toilet paper. He just stood there and smiled while nodding. Did not attempt to add toilet paper at all. read more

Not deserving of one star. I am SO sick of taking a chance on this place seeing as it's 5 mins from me vs. (Watertown being 17) and time and time again they fail me! Night crew needs to be forced to eat the cold, hard, stale food they feed to their customers after 8pm!!! Daytime crew is always fine so far. I don't care if I roll in 2 minutes before close! Or if I come at a time when no one is in line...I want (and deserve) the fresh made to order food that others get during the day and pay the same price for! It's absolute BS that 5 out of the past 5 times they have failed to deliver anything edible! It always goes straight to the trash and I have to suck up yet ANOTHER $10 loss!!!!!! Even though Watertown MCD isn't much better, I bet my food is still fresher even after the 17 minute drive home vs the 5 minute drive home in town. Upper management has GOT to do something about this place!!!! Just because your employees think it's nothing but truck drivers coming through that they will never see again doesn't give them the right to serve GARBAGE!!! Time for an entire night crew replacement! read more

Terrible service and takes FOREVER to get even a drink. Very rude workers. I used to work in the outlet mall and would choose mcdonalds because it was cheap and "fast" boy was I wrong. read more

It's third time I come here all three times Employee Erica is to busy giving attitude that she gets my order wrong this third time I went thru drive thru I guess she said one minute I didn't hear her because I had just put my window. Down and started ordering with an attitude she said I said hold so I waited processed with my order the whole time she kept giving me attitude once I received my order I seen I only had 2 fries when i asked for a meal and 2 additional med fries so I went in and she just kept with her miserable attitude and said your receipt say 1 meal 1 fry like it was my fault she didn't her me say 2 med fries and when I asked her for corporate number and name she said I don't have one and tried to ignore me going on to next customer not trying to give me her name completely lazy miserable women just feel like if ppl are so miserable they should stay home and it's not the first time with her one bad day ok but all three times extremely upset I hope management sees this read more