The place can get very busy, so if you come during a busy time, have some extra patience. Employees work hard to keep lines moving and providing the best customer service to their customers. The store is decent size, the drive thru is a great perk. They carry some merchandise as well. Employees have always been nice not rude. Managers the same. I have even done some special cake pop orders for birthdays and they were willing to help me with that no questions asked. If there is an issue, it's addressed right away and handled properly. I have been here and not had a good experience. The store is clean and the bathroom has always been clean. There are a few places to sit and enjoy your drinks or food, love the outdoor seating option as well. Great place! read more

I ordered the mango dragon fruit refresher and the strawberry lemonade refresher and they were definitely good and freshly prepared as soon as I arrived. Be sure to use the app to enjoy perks and other special deals from any Starbucks locations. The employees are very nice and helpful too. read more

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This is a place you will find me at if you drop in. I recently tried one of the breakfast entries and found it was wonderful. I am a extra hot latte guy year round. Sorry but that's my definition of coffee. read more

This Starbucks location is right near the Johnson Creek Outlets. It was the sole coffee house we could find in close proximity to the outlets (we were wanting some coffee for the drive home). There are restaurants that serve coffee but as far as grab and go espresso beverages, this seems to be it. As with most Starbucks now, it has a drive through, which is always convenient in grab and go situations. Our party of four was able to get through and caffeinated in a blink. Everyone was kind and our drinks were the usual level of good! It's Starbucks, it's not going to knock your socks off--but no complaints here! read more

Everybody loves Starbucks, but it's getting expensive now I just stay in my hometown, which is cheaper and taste the same

Rude customer service and it wasn't even busy ordered two drinks waited for over 30 minutes and when I wanted an update, she rolled her eyes asked for a refund and she said I had to call the 1 800 number read more

They need to change there hours on the website Or app on the app it said that it's open you drive here and nothing is open, the lady with blonde hair has a negative attitude I feel like she don't like her job her face tells you everything you can feel that negative she looks at you mad not a smile at all and they Close Ear read more

Starbucks - a sign on the side of a sidewalk - Coffee & Tea Near Me - Johnson Creek, Wisconsin

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I love this Starbucks! The staff are always polite. It's nice that they have drive through option but going in seems to take less time. read more

Starbucks - They gave me a free cake pop!! - Coffee & Tea Near Me - Johnson Creek, Wisconsin

Arrived to the store to find out you can't use any cards for payment. Last time I was here the lobby was closed. Store closes at 5:00 pm on a Saturday. I give up! read more

I am always extremely satisfied with my customer service at any Starbucks location, but unfortunately this was not the case at this location. I placed a mobile order in a parking lot of a store and then drove over to grab it, fully aware that it would not be done the second I pulled up. It's mid-afternoon, there's no cars in the drive-thru line and I can't see any customers in the shop, but for some reason the barista had to chastise me for getting to the shop too early and to give them more time next time, which made no sense because I in no way showed dissatisfaction that it was not done yet, I simply told them I placed a mobile order to pick up. With such a great location right off the highway, it's a shame the customer service can't be better, and this appears not to be the first time after reading the reviews. read more

Awful. Very inconvenient hours and service operations. Sat in drive-thru for 20+ minutes for a Luke warm coffee. Only drive-thru, so no way to replace. read more

Spent 50 dollars plus here and they didn't have the decency to be polite I have been coming here the past 5 years because it is the closest location to where I live but most of their service is god awful and it is a real shame read more

Love the service the girls are always friendly and greet me by name! What makes me sad is order ahead is down a lot.

This Starbies is a bit of a hot mess. I have lived here for 3 years and have previously liked this location, but things have recently gone down hill. Unfortunately, this is the only location within a 15 mile radius, and it's about a 20 minute drive for me. In the last 3 months, I have driven here 5 times only to find a note posted saying, "sorry, we closed early today." I have met many other angry customers, and I even know several people who made a mobile order and arrived for pick-up only to find they had closed. No refund was offered. If and when this location does happen to be open for its listed hours of operation, there is usually a long wait--at least 30 to 45 minutes. I gave two stars because, in my experience, my drinks have always been made correctly and the baristas have been nice--though not everyone can say the same. From now on, I will be driving the extra distance to Oconomowoc and I suggest others do the same. read more

So the food here is decent I've never had an issue with that. What I have had an issue for is the hours. I get there is staffing issues but I've been there where they have closed anywhere from 2pm or later. If there is serious staffing issues at least updating the website or making an online post to let people know that you have to close ridiculously early would be nice. Otherwise the food is good. read more

rude employees, which is shocking for a Starbucks. I ordered mango refreshers and was given strawberry. I politely asked them to swap it, as it was the wrong drink. When they brought me the new drinks the worker stated "next time when you order, can you please order the correct thing?" & the new "mango dragon fruit refreshers" looked like this read more

Starbucks - poorly made Mango Dragonfruit refreshers - Coffee & Tea Near Me - Johnson Creek, Wisconsin

There have been hours shifts due to COVID, but that is to be expected. All of the staff I have encountered here are so kind and joyful. They truly make my day! read more

Despite always been short staffed, these girls are amazing and do their best to ensure a great customer experience.

Barb, the manager, was condescending when I asked a question about my order. I ordered ahead and was quoted 20 minutes and showed up 35 minutes later. I understand they're busy so that wasn't my concern. Only one drink was ready but it looked to me like someone took one of mine since there was a similar one with a different name, much later print time, and the only one left with that name but with a 1/2 sticker on it. I asked about it since I didn't want to inconvenience anyone else and I was met with a tone meant for a toddler. She wasn't interested in what I was asking - interrupted me and would only ask "what can I make you?" I told her the order - and I had to leave after being spoken to that way. I left my partner to collect his drink when it was ready. They made it wrong. Obviously we didn't say anything as a simple question set Barb off. Spoke with Starbucks customer service and found out it's my responsibility to reach out to a district manager on a 1-800 number - they don't follow up on recorded complaints. For a company that's supposed to have five star customer service, do better and treat everyone with respect. I can't imagine that a location managed with that attitude won't suffer long term consequences. read more

This Starbucks consistently disappoints me. Their drinks never taste as good as other locations, and the hours are never consistent. I just waited in line for 10 minutes to not be served because it was 1:31 and the hours for today were only until 1:30. Not only was the lady very rude about it but I was the last car in line. The least they could have done was serve me and then close down. I would not recommend this location, and I will be reporting them to corporate for a multitudes for reasons. read more

Wild experience, it's bogus that Starbucks default for an iced coffee has sweetener, but in every other Starbucks I've been to they ask if you would like it sweetened or unsweetened. The cashier did not, the drink was made with sweetener, so I asked if they could make it without. The barista said "yea you didn't ask for no sweetner....(Long pause) *passive aggressively* do you want me to remake it?" Then takes the cup, empties it, pours more cold brew into the old cup, dumps it out, puts it on the spray cleaner, gets a new cup and makes the new drink. Seems disorganized and poorly managed read more

I have gone to creek at least 3 times recently to wait at the window for someone to finally say. We're closed at 2 in the afternoon. Yesterday was going through the drive through to have someone taking garbage out on the drivethru coming towards me but not getting off, so I backed up. She said "drive thru is closed" I asked if they were open, "no we closed at 2:30." Why?! I drove past, there was at least 4 people in there.. I have points I've been trying to redeem that are going to expire. Guess I'll just make the trip to Janesville. read more

Dear lord, update your hours online. I just drove 15 minutes to grab coffee and it's closed.

Waited in line forever and then a girl comes running out announcing they close in 5 mins. It was 12pm on a Sunday. Since when does a Starbucks close at that time? read more

hands down my favorite starbucks! Staff is so friendly and they are always quick- they even throw in a free treat once in a while!

My husband and I mistakenly order for the Oconomowoc store and John was very helpful and honored that for us. Great store great employees and great coffee. read more

This Starbucks has gotten so much better with time. Speedy service and super sweet staff. The location carries all the special items, including nitro, and it's right off the interstate for a quick stop read more

Went in there yesterday. Asked for a tall decaf and a tall regular. They were out of decaf just like the last time I was in there. They offered to make a decaf Americano, which apparently they forgot to do, as I asked for it 3 times. On the third attempt, they put hot water in a cup of coffee and handed it to me. I went back and asked for a cup of regular Pike's Peak. That pot was empty. I said a cup of dark was fine. No apology. Just thrust it at me. Would not recommend. read more

A lot of people fail to realize that this place is overworked and understaffed. Yes they do close at random times, but they usually have a sign saying so. They've never messed up my order and I'll gladly wait in the long line if I really want my Starbucks. They do good for what they're given. read more

It was an overall great experience but in the drive through, the people taking the order could speak up otherwise we can't hear them

HORRIBLE location. Never opened and always closed early by hours sometimes. Completely inconvenient you're better off going to the oconomowoc location. Do not recommend. read more

Amelia was very nice and great cute smile friendly made me feel great to have coffee here and she's sexy lol

I woke up Walmart at about seven morning in Jefferson in Cruze over to get myself an iced coffee and something to eat as usual when I pulled up steroids nobody in the parking lot in a sign on the drive through that side and we adjusted our hours for today from 730 till five. Who in the hell get coffee at 7:30 in the morning people do you wake up before the person wanting to open I'm assuming, this by far is the most unprofessional inconvenient of a Starbucks I've ever dealt with. Shawnee is rude as shit That's supposedly the manager when I let her know my drink wasn't what I had ordered the previous time I went in I was told how I was lying and I could go to another Starbucks if I wanted to thought I'd give it a try months later and now this?! Hey they need to get a better staff or they need it to have enough complain that an actual professional Starbucks can you get a hold of us and shut them the hell down no other Starbucks treat customers anyway or run their business day to day ! read more

The place was filthy. Garbage on the floor, creamer station had not been cleaned. No creamer.

I stopped coming here because I liked the coffee better in Jefferson, less wait, employees professional and polite, locally owned not mega-monster business. Came in last week and asked for "the pink drink". Employee said she was new and never heard of it. (I had it in LA 2 yrs ago, was "secret menu".) Asked her to ask another employee, she did, they never heard of it, either. Came in today- it is ON MENU- I said something- I think the batista asked if I wanted one now- I think?- it is hard to hear sometimes with the masks, I've learned to project my voice some. Today, got 5 gift cards, 1 pikes place grande with room for cream. She had trouble with register, was very flustered, asked if they were activated yet other, I told her no, I don't think so- don't I have to pay for them first? She got another employee, and I looked at customer station and asked "do I need to have cream added in, there is no cream at the add-in station." Another woman said "we can give you creamers if you ask. Ok, no, it is fine if you add it in, I just did not know. So register figured out, I paid, tipped. I did not realize I was supposed to move across the store to to other spot to wait- I use a cane, walking is very painful. Man is standing against back of prep area, says loudly, odd flat voice like he is on a loudspeaker "ma'am,move along down to the next counter". Makes these big circular movements with his arms, like he is a dog trainer. It was pretty rude, I was embarrassed. I'm there, waiting as 4 other orders come up. He brings my coffee. I told him he had been pretty rude to me, with the big arm movements, talking to me across way, instead of coming up to counter and saying "please move to pick up area." He told me to "Calm down." (He was NOT CALM APPEARING.) I told him I was calm, I was speaking in an appropriately assertive voice. I told him that telling people who were calm or not calm was not productive, and that should have been received in his training. I asked to speak to the manager. He said he was the manager. I told him that I did not know I had to move down, that I did not appreciate his gesture or speech. What he could have done was said "I did not mean it to appear rude. I saw customers backing up, and I did not want them to wait longer." (Because my other employees had problems with understanding gift cards, and said they did not hear me say "room for cream", am I quiet or loud? I can't be both.) Instead, he used poor judgement, and told a calm customer to calm down. Then, he just WALKED AWAY. I asked another employee "where did he go? That flipped me out a bit. Another one came up. I told her that was not ok. I didn't even tell her whole thing. She said she was a manager. I said seriously, I feel like this man owes me an apology. She said that isn't likely to happen. She will mention it to store manager. All I wanted was a grand Pikes Peak and 5 gift cards, for military, to send. It does not look like a Starbucks. Grubby, no COMFY seats, nobody hanging out here- for good reason. Frustrating, last few times I've been here. Just a s show. read more

Worst Starbucks ever! They never can seem to get your order right, One barista was rude to me when I explained to her that my drink was not right, and other stores can make it right when ordered the way I did, why couldn't she. I sent a note to the corporate office and they did respond to me and gave me a credit on my account; which was nice and unexpected; however when I went back to the store....same problems. Most of the people at the window are polite, but no mater what I order, its either cold or made wrong. Nope....don't think I'm going back! read more

Excellent service and kind employees! My coffee was delicious and they even had some delicious gluten free mint cookies. Would definitely recommend! read more