Firstly, this McDonald's is EXTREMELY POPULAR and BUSY. It is right beside the skytrain station and it's always busy. The staff are always running, so I give them credit for staying so friendly and efficient. However, I still go here because of the service. The managers at this McDonald's location are knowledgeable, kind, understanding, and helpful. RYU, is one of the managers I've had the chance to speak with due to a missed food item. RYU was so kind and helped me through the process of trying to compensate for my missing food. When I came back today to ask about having my meals replaced, he specially made my family's hot cakes order. Thank you so much. RYU went above and beyond. read more

Can't get an order right! Run out of burgers, mis-managed and disorganized. Not the first time they screwed things up. This time it was a coffee order. Time to hire local kids and deport these people back. read more

I used to like McDonald's no I switched the Burger King their burgers are way better onion rings they're hamburger buns are good Burger King made a fine job fixing their whoppers and onion rings chicken nuggets read more

The Fries and nuggets were very burnt, almost black, and drink had no taste. I waited 15 minutes and everything wasn't cold

It was busy.15 min to order large coffee and muffin. 10 more min to receive order. Sat inside waited 5 min for coffee to cool. Used internet for 20 min. Went back to car to find $60 parking ticket. I did not see any parking signs! 65 bucks for a coffee and muffin! Never will go McD again for crap food and tariffs and now parking tickets! read more

Fast friendly efficient service. Great tasting food! Nice selection of music. Cashier generous enough to give me extra napkins when needed. Thanks. read more

I was going thru drive thru.. They didnt have enough bran muffins and had me waiting 30 minutes and then came out to deliver my order but forgot my coke. I am never going to this mcdonalds again and have deleted the app because of this bad service!!! Ordering subway or pizza instead from now on! Good job hiring dumbass' to do the work!!! read more

This McDonald's is located on the corner of Granview Hwy and Renfrew. Its annoying how its pretty blocked off. You have to make a detour if you are heading East or South. The McDonald's recently renovated and it's awesome that they added couple self serve machines. The washroom is huge. On top there is free parking outside in front. Plenty of seats inside. In terms of the food. It's the same as any other McD. Very standard. read more

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Stopped by on a Monday 11:30am. No one at the counter. The staff seemed to be focused on drive through orders. Not the fastest, friendliest or best mocha I've had at McDonald's's but it's passable. read more

McDonald's - Fast Food Near Me - Vancouver, British Columbia

Service too slow. 30 minutes for curbside pickup. This location is usually late. Orders are wrong half the time.

One of the nicer McDonald's in the Lower Mainland, and probably one of the first ones to do the full renovation before the Olympic fever that swept over Vancouver. This is still the same McDonald's location you know on Renfrew and Grandview Hwy, but it has that new modern look, with the bright white walls, the McCafe option, and being open 24 hours, not just the drive thru, but the sit in. With all the change to the McDonalds, the big thing is the lighting and the addition of flat screen tv's showing sports. The seating and the fixtures are nice to look at too. The one big prop I have to give to this place, is that if you need, they fill up your icebox for a donation. You never know when you need ice, and some McDonald's lie and say they do not have any, but this one always does it for me, and it looks good! read more

McDonald's - Fast Food Near Me - Vancouver, British Columbia

So it looks like there's another 24h location of McDs around town. I must admit I am liking this trend. Parking is plentiful at night, but I can imagine it might get a bit packed during business hours. They are getting really good at hiding the Value Meals section. It's a tiny portion of 1 panel. I had to spend 20 seconds looking for it on the board. The good news is that the pictures on the menu boards are so pretty. There's also a new McCafe section off to one side, with what looks like its own menu section. There was nobody attending it when I was there though. The reason why I'm giving it 2 stars was the food. 2 major problems: - the fries were room temperature. Aren't they at least supposed to put them under a heat lamp?? - my buddy's Big Mac patty was literally the same size of my cheeseburger. Since when did this happen? Back in tha day, the Big Mac was DEFINITELY bigger. In fact, the Big Mac patty was so small, you could see a solid ring of bun around the entire outer edge. He was tempted to send it back. Anyways, hopefully this is a one-off. Otherwise I'm going to be a very unhappy guy. read more

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This is a medium size McD's but very busy especially the drive-thru. They recently renovated, it's a lot nice in there now. There is plenty of seating inside and a few seats outside as well, but I mostly just use the drive-thru to get my coffee. Staff there are on the ball. They are quite organized considering how rushed and busy they can get. Like all McD's ... they have free WiFi ... buuuuuut ... the signal is not very good. read more

McDonald's - Fast Food Near Me - Vancouver, British Columbia

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If you're a McDonald's die hard this one is the best. Food is on point and service is so incredibly cheerful, helpful and on point. The girls that work here are so kind and sweet. I've come to expect order errors, rude service and gross food... this one restored my faith that I can keep loving this place and go against the whining snivelling balls of snotty white millennial colonizer born privileged and ungrateful bitches. read more

This McDonald's looks and feels more spacious now since the renovations. Service is decent. Food is what you would expect from McD. Decently Mediocre. But you don't go to McD expecting gourmet cuisine. Open 24 hours. Self Serve soda fountain is a plus. So I don't have to wait in line for a refill. & 1 minute walk from Renfrew Skytrain. read more

I was here on a Wednesday night looking for a summer treat! Haven't been in here since the renovation and wow does it look nice and updated. The air conditioning was super strong and we actually felt a bit cold but I'm sure it's nice on a hot summer evening. The restaurant was clean and spacious. Several large groups here late evening so it was still semi busy. What really stood out was the manager / customer service rep serving us at the counter. Wow I have never experienced such outstanding service at any McD's location in B.C. or ON. I asked for some steamed milk and the gentleman serving us made it happen and ensured we got our order correctly. What an amazing addition to your team McDonald's ! Our whole family enjoyed our ice cream cones and hot drinks and had a great time. Will be sure to come back and visit soon. read more

The older Filipino drive through lady with glasses is rude, not customer service, ignores requests and may have a limited understanding of English. I will decline service from her next time I see her again. read more

Lining people up to wait for coffee. Atrocious wait times. Abominable drive thru service. Rude window people. Watching them bring single coffees out to people waiting 5 minutes and more. Disgusting experience. read more

This is the worst McDonalds location possible. They're extremely understaffed or lazy. The garbage cans were all overflowing, the tables were not cleared. We waited 15 minutes to order and another 30 minutes to get our food. At that point, I don't think you can call it fast food...they also got our orders wrong. The gave us crispy chicken sandwich instead of grilled. They shorted us mcnuggets, we got 8 instead of 10. The fries were half full. Awful! read more

McDonald's - One of the 3 overflowing garbage stations...you dont want to see what the drink station looked like... - Fast Food Near Me - Vancouver, British Columbia

Awfully slow service. Messed up on my friend and I's order and refused to do anything about it. Ignored us everytime we asked for help. Manger and staff were very unprofessional read more

Been a long time since I've rolled into this location. Did they have another round of renovations? They now have these self ordering kiosks. Fancy! Had a sudden McD's craving and ordered a junior chicken and medium fries. Didn't get any ketchup packets even though it was a take out order. But the place is run by high schoolers so I don't have high expectations. Went up to the counter and some kid in a white top (possibly crew leader?) gave me 6(!) ketchups packs and apologized for forgetting. August employee of the month! read more

The speed of service is so low. Would not recommend. People were swarming the counter due to how slow the service was. You could hear everyone yelling in the kitchen. read more

Ordered via SkipTheDishes and I'd say the food was delicious and came fresh for 3:00 am :)

food always takes FOREVER! and always COLD! literally nobody at the front counter, garbages are always so full just so terrible! workers can be rude as well as take forever to clean up messes! they say it's open 24hrs but they close for 3-4 hours every night read more

customer service was slow and crappy there's almost no one ever at the front till. and they claim to be opened 24 hours but push everyone out early and lock their doors. read more

Great mcdonalds location here. The staff are always so fast and friendly. Highly recommend this spot.

Great location in a busy area by the sky train. Got one of the newer looks, with a TV, and a good size parking lot. 24 Hrs drive thru is also a bonus as next closest one would be Victoria/Kingsway, though that one's nicer with its communal table & bar seating. read more

The worst McDonalds ever ... Don't ever go there!!!! No straws or ketchups for my kids No receipt No napkins We were given a knife in the happy meal for yogurt Instead of a spoon ... Lol!!!! Last time: No filet o fish ... They ran out at 3pm on a Sunday The staff looked like they don't want to work there! When I reverse back to get 2 straws ... Passed me The straws rolled her eyes at me n not even a sorry! It's sad coz I used to work there when I was in high school And now looking back as a professional ??!! I think it's sad what this society has brought them to.... I told my kids not to be like them! read more

not a happy camper:( i know it is mcdonalds but i dont eat this stuff that much but when i do it is a treat. so i ordered a big mac with no cheese but they gave me a big mac with nothing just the bun and patties wtf read more

McDonald's - this is my no cheese big mac no thanks - Fast Food Near Me - Vancouver, British Columbia

Best McDonalds in Vancouver. They've got it together - super organized, fast and pleasant. For free coffee week, they streamlined it and expected the huge influx in contrast to any other McDonalds in Vancouver. They even had a manager going around and offering free refills! They've got new machines for self serve and a well thought out numbering system that actually works. Downside, no power outlet so don't get your hopes up for wifi. read more

The worst place to order Coffe curbside. All the time I have to wait for my Coffe for 15 mins. Worst ever

Testing out the curbside mobile ordering. It takes longer than drive through... save yourself the time and go through drive through.

Food is always cold. Long wait's inside while the cars get first service. Went up to the counter 3x for my friend and I - cold, cold. I go there 1x per month and am now sick of it. Keep it. read more

If I could give a 0 star I would. This locations covid 19 protocols are quite interesting. Do you walk in when you approach the door? There is signage to wait but then what? Was there for 5 minutes no staff was around telling me what to do. So you walk into the location and someone shouts from the other side of the restaurant to step out and wait. That's expected 100% but why is there no one at the door explaining their expectations to guests? And why is there a staff yelling from the other side of the restaurant? quite embarrassing. read more

I would rather give -2 stars. Ordered 20 piece nuggets, large fries, and some sweet and sour sauce. They gave us 16/20 nuggets, NO sauce, AND THE WRONG RECIEPT. ALSO when we called their number to complain, they hung up on us. We ordered through drive thru and didnt look at all busy from outside. read more

Great service, fast and efficient - love the drive through for those late night pangs. I prefer it as it's cleaner and more modern looking than some others read more

If you can't enjoy a dirty, sweaty mcdanks cheeseburger and a small fries there is something wrong with you. Sure it's crap, sure it's recycled newspapers and gym mats in the meat, but who cares. It's alright for that dirty burger fix. Don't get to high and mighty now. We all know it has a place in our heart. read more

It was a first time in a long time that my filet-o-fish and made perfectly aligned. Usually, I get the fish partially off the bun and the cheese half on the box. Fries were fresh, quick, and friendly service. All in all, good Mcd's experience (I have had many bad ones in my life). Ronald would be proud! Ever since the renovations that McD's been doing, most locations has been looking a lot nicer now. It almost feels like a lounge here lol and they even got TV here too. This joint is 24, but be warned they do need to clean and they do use strong chemicals to mop the floor. Not very appetizing. read more

I am not pleased with their service today. I came in to order 6 pieces of McNuggets meal. Paid by cash.. I gave him a $10 bill and wasn't even done paying it. This guy couldn't even accept my 5 cents because he "already" punched in the key. He gave me back $1.95.. Great, now I have all the change. I asked for sweet and sour sauce, they ended up giving me bbq sauce. When I arrived home, I found out they only gave me 5 pieces of McNuggets!!! Seriously, everyone needs to step up their game. read more

"24-Hour Drive-Thru" not really open 24 hours. Apparently McDonald's has its own understanding of how time works.