I said I wanted a restaurant with soul to eat on this road trip. Unfortunately we had to stop at McDonalds. DW this one had soul for all the wrong reasons. Manager didn't know how to lettuce wrap a burger. The card payment terminal didn't work. My friend got cursed at by a tweaker. No gluten free options!!! read more

This McDonald's was very clean very fast if you go in typically use the machine because it took a while for someone to go to the register. I didn't understand the first time I went there, but after I learned that the machines were way faster I started doing that and the service was so much better. The food was typical McDonald's. Well cooked fries were always warm. I went there a few times because there's not much in tuba city. read more

McDonald's - The product - Fast Food Near Me - Tuba City, Arizona

Went there and ordered 2 Big Macs with no onions, was on ticket, picked up at 2nd widow and was told 2 Big Macs no onions, had paper on each box, stated no onions, got home and both had onions, called 3 times and no answer, they must have people that can not read, no damn customer service and the highest priced damn sandwich's in the country for shitty food, can not tell you how bad this place is!!!!! read more

HORRIBLE customer service. As soon as we pulled up to the drive thru window the woman who took our order spoke so fast both my fiancé and I were not able to understand a word she said. My fiancé politely responded "I'm sorry?" and he was then met with a nasty "WHAT. CAN. I. GET. FOR. YOU." UMM EXCUSE ME???!!!! She took one whole second per word. I was so furious I wanted to yell at her so bad (but didn't). She did not have to be that rude at all!!! I don't understand why you're working in customer service if you can't treat customers with respect. Not only customers but people in general. I've never left a 1 star review before but that was so uncalled for. I hope you know who you are because you seriously need to change your ways. We love McDonalds but this experience made us want to never come back to this specific one again. read more

ain't give me my spoon for my mcflurry.so pissed rn, been awhile and they ruined the moment. yadilah.

Very clean and comfortable. Near Tuba Museum and Trading Post in Tuba City. Probably one of the cleanest, well organized McDonalds I've been in a long time. read more

McDonald's - McDonald's Tuba City - Fast Food Near Me - Tuba City, Arizona

All the window people were very rude. I asked how they were and they snarled "fine." When I requested a cup of ice was snapped at "11 cents." The burger I got was cold. Have never been treated that badly by a fast food place. Almost got the sense the color of my skin was the reason. Bizarre and unsettling. read more

Service was quick and fast.... but that's what it is.... quick and fast. Waited for a good min before someone took my order, no Hello.... just...."ORDER WHEN YOUR READY!".... I felt like if I ordered, I would make this person so angry.... So I kept my order small. read more

My son has been sick all night because of this McDonald's. My son got a Big Mac and at other locations of McDonald's and has had no problems. At this location they must of left out the Big Mac sauce having it go bad overnight. As a parent I would never go to this place with your family or by yourself because of the risk of getting sick from anything they serve you. If you are looking for food in Tuba city don't go to this place. read more

Dislike everything inside and it's depressing and has no color inside. The drive thru workers seem to yell at you and not do things right. I miss the 2000s McDs, where it had color and everything. Don't be all Jaaaaaawn and get mad. Don't act all somehow have a goot day! -Jeremy read more

Employees are straight-up rude as hell. Drive-thru is the worse. Employees on the intercom do not know how to be polite. One unsatisfying thing about drive through. Every time you ask them for a straw napkin or condiments they always have rolled their eyes and slam the door. The managers are any different. There is no quality in the food and they seem to always get it wrong every single time. If they had negative star this would be a negative five restaurant read more

Regular stop off while in Tuba City. This McDonald's is super busy during special events i.e. fair, rodeos, festivals, etc. read more

Terrible service: workers unorganized & not knowledgeable of food app; they had no clue which drink was in the tray; left out sauce as requested; cold fries; and very rude. read more

The cashiers and manager were very friendly and the manager looked up info on our trip that saved us at least 75 miles!! The restrooms are very clean as well as the inside and outside of the restrauant!! read more

Okay so they were jerks. We got out of our car after a long road trip and the worker started yelling at us saying "drive thru only" when we were just stretching out our legs. They didn't stop yelling at us until we got back in the car. When we went through the drive through they got mad at us for trying to order fries. Apparently it's "HAshBrOWNs oNLy" as he repeated multiple times without explaining why. We then had to wait 25 minutes for our food to come in the drive thru. Yeah. Worst experience ever. Also since when was a McGriddle $5.29!? read more

Fast Service. Classic McDonald's Food. No problems here. A good stop off between National Parks.

Got my order wrong twice. Ordered a quarter pounder without cheese, just meat and bun and ketchup and mustard. Had to repeat it a few time but finally got it. Not too bad since it was windy and a dive though. But at the window it had double cheese and the lady repeated it a million times before getting it right. Food was okay in the end. Not very hot. Service was somewhat slow but there were lots of customers. read more

I am truly livid about my experience at this McDonald's location in Tuba City. I recently visited this restaurant on a cross country road trip with my brother. We decided to go here for dinner because it was really the only place open when we arrived in Tuba City and we both generally like McDonald's. We went inside and ordered at around 10:30pm and waited for our food. During the time that we were waiting (which, I might add, was an incredibly long wait at a time when there were very few customers), a security guard who was stationed inside the restaurant started to barricade the doors to the McDonald's, as if the restaurant was closing, but per all of the information we saw online, the restaurant shouldn't have been closing until 2am. I figured, they must just be shutting down some of the entrances, but will leave one open until 2am. When our food was ready, we looked around and noticed that every single door had been barricaded, and that two sketchy-looking guys were waiting outside of one of the doors of the restaurant. I walked over to the security guard and politely asked, "How do we exit?" He responded, with a very serious look on his face, "You don't." And then a few seconds later, he broke a smile, said, "Just kidding," and then proceeded to un-barricade one of the doors for us. I did not find this funny at all, and was honestly concerned that my brother and I were in danger and that the security guard was not going to let us leave. I don't think it is funny to make jokes like that, especially late at night, as it makes guests feel incredibly unsafe. I don't understand why this security guard felt this joke was appropriate, but I seriously hope that he gets, at the very least, a reprimand and learns how to better deal with customers. read more

The staff was friendly & restaurant was clean. Delano served the best dipped cone west of the Mississippi. Greenwood Indiana McDonald's should follow suit and offer chocolate dipped cones too :) read more

The food all hot and to to go but the frys were horrible and cold like the managers right nipple in a fort night blizzard , the night staff needs work read more