McDonalds Sebastopol, in my experience, is without equal, the worst McDonalds i've ever experienced in almost 40 years of being a Mcdonalds customer, in any location, anywhere in the world. Compared to the standards i've experienced at other McDonalds stores (and that standard is not great to begin with), McDonalds Sebastopol has the rudest, most incompetent, condescending, and contemptuous staff i've ever experienced, and it's been this way since it opened several years ago. Service is slow (extremely slow in the drive through), they routinely mistake orders and consistently lie to you even when you try to confirm your order is correct. The quality of their products demonstrates the uncaring attitude of their staff and management. My most recent experience occured a few evenings ago. I simply purchased a chocolate sunday via the drive through "service". After finally arriving at the window, I was handed a sunday that was significantly melted. Not the kind of melted you would expect after hot fudge has been poured over cold ice cream, but a container of slop that you could pour out like liquid. I asked for my sunday to be remade. The attending staff member and the manager on duty proceded to mock and berate me, treating me to a lesson on the dynamics of hot fudge and ice cream (I still cant believe it myself but this actually happened). After a further wait, I was handed the same sunday I rejected earlier by the same staff member before who seemed to take great pleasure messing with me. I took this sunday back into the store and demanded a refund. I was mocked and berated further by the so called "manager" on duty, before recieving my refund. As I was leaving, the so called "manager" yelled out, "don't ever come back", in front of a restaurant full of people, despite myself neither acting or speaking aggressively at any time other than what might have been perceived as frustration and anoyance. After challanging the manager on his comment, he threatened me with police action. I was further mocked and berated as I left the store. I will comply with this arrogant "managers" request, and NEVER RETURN. I write this review as a warning to others before attending Mcdonalds Sebastopol. I urge anyone who values a certain standard of customer service and product quality to boycott this Mcdonalds and send a clear message to the owners of this disgraceful establishment. JUST SHAMEFUL! read more