WORST McDonald's you can ever experience!! There is ZERO customer service. All customers are treated as if they're a problem to the employees. No one ever has a smiles. You never get greeted when you enter the lobby. Just an absolute joke of an establishment. The regional manager needs to revamp this whole place! read more

McDonald's - a menu on a stand in a parking lot - Fast Food Near Me - Sealy, Texas

This place keeps getting worse. Again there was a long line waiting in both lanes. I had to wait over 20 minutes for a 6 piece nugget. Im charged 5.00 at the window which seemed odd. when I got my receipt, I see shes charged me for an extra sauce that I did not order plus, charged me for a donation to Ronald McDonald House!! Everytime I stop here on the way home theres some problem. This time I asked for a refund and they gave me back more than twice as much as over charged me. They suspiciously kept my receipt. this was at 3:10 pm on 10-10-25. .09 cents stolen from every customer who doesn't notice or complain about this adds up to a lot quickly! Either the manager, owner or employees are stealing this money from customers. read more

McDonald's - No cheese is whats in this photo - Fast Food Near Me - Sealy, Texas

Worst service. Went inside to try and get our order correct and the manager and the lady at the drive through started talking in Spanish about me. No totally uncalled far. Their machine was broken so they could not give me a receipt of course to show what I had ordered. They tried to tell me Happy Meals did not come with drinks. Very disappointed in the unprofessionalism with the Manager. I made them stop talking in Spanish so I could understand them. read more

Come here if you want to wait 45 minutes for chicken nuggets and a drink. Calling out orders in Spanish. Getting out one order on average 10 minutes. read more

Arrived at 2:10 pm departed with COLD FOOD after waiting in the drive thru for 24 minutes. The staff never thanked us or apologized for the ridiculous wait time! Icing on the cake - NO NAPKINS STRAWS OR KETCHUP. We will never be back, keep driving folks read more

Walking in, I loved the double sliding doors which meant I didn't have to touch a handle to go inside. Once inside, everyone looked at us like we were aliens, lol! I'm assuming because there were plenty of self service machines BUT there are 6 of us and some of our orders are a little complex with the ordering of burgers so it's just easier to order at the counter. The sweet young Hispanic girl who helped us got our order in and got it right. She needed a code and asked an African American girl for a code and in the most unprofessional look and tone she said, "I ain't got no code". A different woman came and entered the code and we were given cups to make our drinks. I didn't want to seem obvious but I think my initial shock and yelling my husband the ice machine had mildew growing in it alerted them. The drink machine needs to be cleaned expeditiously. That can make a lot of people sick and is a huge health concern. The food was hot and fresh. The fries had no salt at all but I'll take no salt and fresh over old, soggy and salty any day. One of the managers came out while we were eating and asked everyone in the dining room if we needed anything else and if we were enjoying our food. That is the first time that ever happened and so I'm giving an extra star based on that. This review was going to be an easy 2 star. read more

There were glow up tables at the League City McDonald's. I'm currently dealing with an exit sign that is facing toward the entrance and now accepting that it may be for pedestrians. The glow up tables are gone and the gentrification phase is over. read more

Bathrooms were not very clean, which is surprising because they usually are. No soap in the dispenser and no hand sanitizer. We ordered 1 coffee and large fries and waited over 10 minutes. Can't imagine what the hold up was. Maybe concentrating more on the drive up window than the lobby. The drive thru was super busy. There was only 1 person ahead of us too. Not impressed at all. read more

Service really is a joke you'll wait 30-40 min for cold food. Don't even bother coming here.

The automated system sucks. Pay with credit card and get NO RECEIPT! Then you get on line and are ignored while they take orders out to drive thru! Finally after 20 minutes it gets dropped on counter with not a single word! Not even a smile! No wonder there business was down last quarter Worst experience ever' Will go to BurgerKing from now on! read more

I ordered over 45 minutes ago (on the app) and I'm still in line for my food. Order ahead does not and I repeat does not make them start your order or take your order faster. No point to using the app. The cashier literally confessed to it "being managements fault". Doesn't sound good if your employees agree that it's slow. Makes me not want to come back . read more

McDonald's - Fast Food Near Me - Sealy, Texas

I went there to day at 1:25pm through drive thru. I ordered a frozen coke paid for it, pulled to the next window and the girl told me no frozen coke as it is not working. I said I wish I would have known that before I paid. The manager stepped up and said in a rude voice it just stopped. Now we both know that it didn't just stop because if it did you can still use it but not for long. Then she stepped back and was talking loud enough for me to hear, that she is tired of these customers. (well your in the wrong profession) The young lady waiting on me stepped into the window and asked if I said something. I said no I didn't say anything but she did. (Pointing to the manager) Then the manager said "what did she (meaning me) say?" (As she approached the window) I said the young lady asked if I said anything and I told her no, you were doing all the talking. She looked right at me and said, I wasn't talking to you I was talking to her! I said, I know...about me!! I took a regular coke and drove off. There is no reason for this rude confrontation, none whatsoever. It could have been handled so differently. A simple, I'm sorry, you are right, I'll make sure our staff knows that it is not working. How can I make this right for you today. I'd gladly taken the regular coke and drove off. McDonald's you need to train your staff!!! I will NOT be back and all over a frozen coke!! read more

worst experience ever. the women working the back are extremely rude and ignore you while you stand there waiting for food/to get your order taken. we tried calling out to them as they walked by and were ignored THREE times. read more

Absolutely the slowest McDonalds I have ever been to in my life. I aged two years I think.

I can't give 0 stars but if I could I would! Terrible service terrible customer service and specially coming from the manager absolutely disgusting ! I don't mind waiting on food because they clearly were busy but just the way they talked to us like we were "stupid" that's where I draw the line! This place should be shut down or at least be under new and improved management because I don't think I want to return to any other McDonald's after this!!!!!! read more

Waited 42 mins for our food ... was stuck in line with about 7 cars ... not cool!!....................

The worst mcdonald's ever. Be prepared to wait 20'min to order and another 20 min for food.

Meh. Stopped by here on the way to New Braunfels from Houston. I went inside and stood behind another customer at the cashier (there was only one cashier open). Not long after, another person went behind the second cash register and immediately pointed to the person standing behind me to come forward, which she did. And I was just looking at him like "what the F, dude?!" The customer in front of me finished placing her order soon after so I was just like "whatever", but I still wasn't a happy camper. Good thing this was just a McDonald's on the way. I probably wouldn't step into this particular location again. And even if I did, it's probably because I didn't remember that I'd experienced the kind of crappy service I did. read more

I was Missing items and the food wasn't made correctly, I go back, and they didn't even apologize.

Even when purchasing something under $3 They still have you move forward because they have a timer And this has been going on for years Even when there is already 3 cars pulled forward they still tell you to pull forward. I even had one of the employees say they would give me a drink for my wait. So I sat there another 5 minutes but nothing. So I walked back up to the window and she acted like she did know what I was talking about. read more

This is the best food I've had in a long time. I ordered a 10 piece McNugget, but actually got 11!!!! It was amazing. My friends were cold and soggy, just how I like them. That's all gamers, make sure to like and subscribe for McDonald's review part 2. Vote Tim. read more

Iv never been one to leave a review because I understand working in fast food. But I come here multiple times before and always place my order ahead of time seeing as my lunch time is not very long , and they never have my food ready in time and just focus on drive-thur do to the timer. This is so frustrating seeing as I never have enough time to eat :( read more

This place is a joke...they can't even get a simple order right...and they want more money lol... This is the job application at McDonald's... 1. Can you breathe?? Yes...you start tomorrow read more

Dude... I really wish they used fresh lettuce. I have consistently found bad lettuce on my #5 artisan grilled chicken. Not one time have I have I not had to pick it off. read more

Drive thru order.. asked to pull up to yellow lines and waited here for 10 min. Fries weren't fresh.. I was the second car to be in the waiting line. Mehh read more

Just one thing. All McDonald chains are the same. I drive and travel a lot early in the morning and usually this is my main stop for breakfast. I don't know if all these people working here don't like to work here but all of them just don't have a dash of pleasing personality on them. They all talk to their customers in almost like a mean way. Just saying; the food is the same just need a a little pleasing personality and environment here. read more

The slowest drive thru i've ever been to in my life!! I will never be back. There is a line of cars around the building!

Worst McDonald's ever. They gave a chicken sandwich instead of hamburger and when they remade the hamburger, they still put mayo when asked to make it dry with only lettuce and bacon. This was at a time when it wasn't even busy. Very disappointed and even more when the Manager didn't seem to care. None of our 5 Orders was made satisfactory. I had to ask for dressing when I told them at the original order. No apologies and when the little guy tried to ask for help people in the kitchen turned away and ignored him. read more

We needed to stop for a snack on our drive from Houston to Austin late Friday night, and this McDs was clean and bright and pretty empty. Grabbed our snack and got back on the road. read more

They try there best to give all they can to customers yes they make mistake but are quick to fix it

Stopped in on our way through and no one was working the counter several workers looked us in the eye but kept setting up for the next customers I assume. We left after waiting 15 minutes The bathrooms were clean so not a complete waste of time read more

My friend ordered a bacon smoke house burger and they didn't give her a patty of meat. We have waited 5 minutes and still no new burger. This is ridiculous read more

Won't come back here again. No reason for the inside to be closed. Rude when I said I had a trailer and then said I couldn't use the restroom. Add to that waited 10 minutes for my order and it was cold. read more

Service at this location is poor to terrible. The drive through screens work maybe half the time. The employees are pretty much clueless. More Spanish is spoken than English, which hinders the order taking. Most of my orders have at least one mistake. I've had to call or go back numerous times. And if you order it special, be prepared to wait a long time as they will have u pull around and sit and sit and sit. read more

I'm not a big McDonald's food fan but they have the best chocolate sundae. My favorite. All the staff is always friendly and now with their update it just got easier. read more

Went by tonight and was told cash only. What kind of business does that? One that only has 2.5 stars on yelp thats who.

Used the drive-thru and ordered a sausage biscuit meal. Just got back on the road and noticed they shorted me my hashbrown. How hard is it to get that right ??? I guess I will have to check my bag every time before I leave the window to make sure the idiots get my order correct. read more

2 Stars for service. Open 24 hours yet your lucky if you are waited on at 5am at drive thru. The order monitors are always off leaving you wondering if anyone is at work. Nothing worse than not being acknowledged. read more

Twice recently I ate at this McDonald's and ordered a burger with bacon and twice no bacon on the burger. I mean, bacon was in the name of the menu item. They have got to do better. read more

They post they open at 5. On my way to work I'm there at 5:04. No one there to take my order. Grrrr down the road I go.