Visited Sunday 15th May 2016.
Wife disabled, but car in front took bay and driver had no Blue Badge.
Efforts to resolve failed so I went to make a complaint to the management re a lack of governance, policy and control over the use of disabled bays by legitimate disabled drivers.
Only for Husband of driver to remonstrate with me in front of staff attempting to threaten and intimidate me that his wife with a non disability condition had a right to park there.
Staff took no action to assist or intervene, and when I returned to the issue of making a complaint, was fobbed off with 'ring later' as the manager obviously wasn't willing to engage.
They have a duty of care.
I then found the wife was served by a non English speaking lady - very non English speaking which defied logic.
Food was for eat out and later found it less than satisfactory, the chicken nuggets cold and the chips soggy.
I will make a formal complaint.
McDonalds by their position have shown themselves institutionally discriminatory against Disabled people and efforts in other directions to promote equality, the quality of service being below that expected.
In addition, no recognised means of dealing with, responding to or listening to complaints. read more
