Service: 2/5 Food: 3/5 Clean: 2/5 First time here and it was so bad! A weird gas smell coming from a vent on the ceiling making me having to walk out of the building and boyfriend grab my food. Super SLOW service!!! Kitchen staff were just talking to each other messing around! Also a point only 2 people in there, one taking orders and the other making them. Food is McDonald's so it was alright but fries were not cooked all the way with almost no salt. When we wanted extra pickles only two were on there... New furniture what is nice but a bunch of tables just left dirty! Floors disgusting! read more

McDonald's - Bad gas smell - Coffee & Tea Near Me - Portage, Wisconsin

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Ordered my food, which included 3 burgers, a large fry, and a large sweet tea. Waited 48 minutes to receive my food and I didn't even receive my sweet tea. Upon getting in my car, and taking my first bite...the burgers were cold, and when I say cold I mean the buns were warmer than the meat. The fries had little to no salt on them. I haven't eaten at McDonald's in almost 2 years and I've got to say it will be longer until I ever eat it again. Terrible food, terrible wait time, and missing items. Avoid this location, and maybe all McDonald's In general. Best of luck if you order at this location though. read more

An easy snack to go, and this one is decent with it's service. They generally have good time to be out and done within a few minutes and the food is usually hot and fresh. Sometimes they mess up orders so you have to go back a bit. Its McDonald's nothing amazing to say or complain about! read more

Most McDonald's are the same.... the only difference seems to be the service. They made fresh and hot well done , the order was correct and service was fast. All I'm looking for from a Mickey Dee's. read more

We ordered McDonalds quality food and received McDonalds quality food. Our order was correct. And, as a bonus, the bathrooms were functional. read more

DO NOT COME HERE!!! I stopped off with my family while heading home from vacation. We waited forever to get our food. When it finally came they were missing all the kids drinks and sauces. While sitting we noticed a ton of flies around us. We ended up moving into the kids play area to eat and try to escape the flies. I opened my burger to a box filled with grease. I could literally squeeze the grease out! My husband went to return my meal because I was too grossed out at this point to eat. The manager (Stephanie) only refunded the burger and when I asked her to refund the meal she became extremely rude. So do yourself a favor and don't come here risking food poisoning! read more

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Probably one of the slowest and most inaccurate McD's in the world! Get the order correct maybe 1/5 times. You'd think the food is going to be fresh made like Culver's does at the speed it takes to get your food. I suggest spending the extra time and money to go across the street to Culver's!! read more

Apparently they have closed down because they don't have enough staff. Don't attempt to go and don't order online in advance because they won't bring out the food you've paid for. Manager verbally assaulted customers last night when they were trying to get the attention of the employees to figure out why no one was taking orders in the drive thru. Claims they aren't allowed to post signs saying they closed early and can't turn of lights or ordering screens so people don't wait forever and can't use the speakers to let waiting cars know they closed. read more

Definitely the most disgusting McDonalds I've been to. By the soda area was wrappers,lids,ketchup, and straws all over the area. It was a mess. I went into the bathroom and only one stall had toilet paper and there was only one small garbage can. Not even the little garbage cans on the walls of the ladies stalls were there. The bathroom smelt horrible! When we got our food it was bad as well. I had ordered a 4 piece glazed tenders and I had only gotten three. I also didnt get utensils to eat with. My mom ordered a swiss burger and it was the most greasey thing weve ever seen. It didnt even look appetizing. Horrible McDonalds. Horrible service. Only rated it a one star because you have to choose a star. This is a 0 star place! read more

McDonald's - a person holding a hamburger in a box - Coffee & Tea Near Me - Portage, Wisconsin

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The worst service at any McDonald's I've ever been to. Things I didn't want didn't get things the right thing and there was a dead fly on the counter read more

McDonald's - The worst customer service experience at any McDonald's I've ever been to + see the picture of the Dead Fly on the counter - Coffee & Tea Near Me - Portage, Wisconsin

A worker named Sherri was incredibly disrespectful and rude for no reason. She started swearing at us when we asked for more sauce. When I turned around, she flipped me off. This is the worst Mcdonald's I have ever been to. I will not come back. It's not just my bad experience that has inconvenienced my day but it also saddens me because this is the very lady in charge who seemed to be running this establishment (downhill). read more

Another drive-thru disaster. Once back home you find you're shorted butter, syrup and utensils and if an ordering mishap wasn't enough from one window to the next...the breakfast sandwiches were still screwed up! How does a sausage egg and cheese muffin get confirmed as a bacon egg and cheese biscuit end up as a steak egg and cheese bagel? The purpose of the drive-thru is to save time. Why do drive-thru orders always need to be micro-managed???? And why is it they never give you a receipt? Why would I dare expect more from a chain? On a lighter note I guess getting screwed for breakfast will just give me more time later in the day!!! read more

Asked for a sweet, got unsweetened. Asked for a coke, got diet coke. Asked for a plain crispy buttermilk chicken sandwich, got it with the works. I know it sounds minimal, but it's happened multiple times and it's just gotten annoying. Word of wise, double check at the window. read more

Stopped by for breakfast, loved that they had a fireplace going! Made it much homier than your typical McDonalds.

Fueling up before skiing. Old man was excited to try the new steak breakfast sandwich. The more he ate, the more he liked it. I had a sausage breakfast burrito and was underwhelmed. As usual, the cadre of elderly men drinking their morning coffee greeted us with the stares of those who are unaccustomed to a family of six in snow gear. A smaller group was more welcoming and engaged the lady friend in friendly conversation about where we were headed. Full stomachs | Happy faces. read more

we ordered 12 sandwiches and they had it done in 3 minutes. Great service. Very friendly

A new remodel but I like the old look better. Service was poor, just not a good vibe with this place.

Drive thru wasn't working. Went in to get our food. Lady taking our order questioned if French fries came in the happy meal. Order ended up wrong after a long wait for the order. Staff was rude when asked to correct the order. read more

Ordered a vanilla shake and it was sour! I noticed that there was some redish color on the inside of the cup. Maybe something else dripped into it? read more

Do not stop here, this is the worst McDonalds on the planet. Food was nasty(cold under cooked fries), the service is so slow and rude workers. read more

Portage McDonald's served my 3 yr old daughter SIX week old expired milk which she got sick from. It took over a week to receive an apology. The letter that came in the mail said; "I am very sorry that your experience was unpleasant" with a couple happy meal and value meal coupons. "Unpleasant"...this store made my baby daughter sick!! When I went in to the restaurant to notify the manager Jose, he immediately told me he was aware of the situation because another mother came in and said her son was "violently vomiting". McDonald's served my baby severely spoiled milk which made her sick and did not care. read more

Cheap and fast for the kids. Always have to check to make sure your order is correct. Most of the staff is rude.

Waited in line forever for my coffee and when I finally got to the window they told me they're only accepting cash. I come back a few minutes later with cash and I got the nastiest coffee I've ever had. Will definitely avoid this place at all costs when I'm in town. read more

Avoid this McDs after 6:00 PM because your order will come directly from the heat lamp. There were no clean tables and staff standing around with their fingers up their asses listening to the joke of an assistant manager recall tales of courage. My 10 year old even comment on how undisciplined the environment was. read more

My family and I decided to grab some ice cream for Mother's Day, and we wanted it to be quick so we just stopped at McDonald's. I hate McDonald's, there are very few things about the chain that I enjoy. I ordered one of them, a Reese's McFlurry, and I have to say I was blown away. It was the best McFlurry I've ever had. Every single bit was a perfect mix of candy and ice cream, even at the bottom. Idk who made that McFlurry but they deserve a raise. read more

The only reason I gave this place one star is because you have to. I have yet to get a correct order from this place however the management dies rectify the mistake. I was a little disturbed to see someone workinf in their street clothes and the people in the back kitchen were not wearing hats. Make this place a last resort if you can. read more

So glad I waited in line my entire lunch break for cold soggy fries and cold cheeseburgers! Thanks for a crappy lunch :(

horrible service. We ordered from this location on Saturday and had to wait a very LONG time for our food. Very disorganized. Staff is unable to multi-task. No one ever apologized for the horrible service. I would have to be starving to return. They should be ashamed. Hands down worst McDonald's I have ever visited. read more

I'm taking a trip far away and looking for a near by food or drink place and I find this. They have shakes on there menu so I asked, "can I get a chocolate shake?" They day they don't have any so I'm forced to take something else. I take a Oreo McFlurry, and what I get back is disgusting. A half filled medium cup with mainly Oreo. It's supposed to be good but this ruined McDonald's. Don't go here trust me! read more

Went in to get a breakfast sandwich, it was supposed to be 2 for 5 dollars. Got charged full price. Not cool at all, I drove to Portage to visit from Pequot Lakes, MN, all of the other McDonald's on the way i stopped at both in MN and WI had them listed on the 2for 5 menu. Why did I get charge full price. When I did get it, was cold and bland. Not what I expected. read more

It's McDonald's food(so wait for the stomach pains) with a wait time that does not qualify as fast. This place does qualify, however, as a an example of a corporation that has no interest in what it's franchises does. Seriously...Kwik Trip is a better option for food. YES!!!! A sandwich from a gas station. If you can wait 10-15 minutes, there are better options in almost every direction. read more

Unsanitary unsanitary unsanitary. Feeling things on the floor in the kitchen and using them. I can't even begin to tell you. It's unbelievable. read more

Isn't this a fast food place? Then how come it takes soooooo long to get my food whenever I go through the drive thru? This has happened the last three times I've stopped here. Don't know whether to leave my car running or shut it off! Also seems like there's a lot of goofing around going on for 11:00 in the morning! read more

very poor food quality watch out they are putting stuff in the food. so look at the food before you eat!!!!terrible yuck.