This place closes before the time it states online. Also never had coffee at night. Probably the worst McDonald's I've ever been at. This is not the place to come on a late night. They are ready to get home and will not serve you. Beware. I see that other reviews are just as bad but geeez if I'm the owner I'd want this place to make the most money it can and with service like this they are doomed to fail. Time to Rehire and re-train. read more

McDonald's - Driving Thru - Fast Food Near Me - Port Arthur, Texas

Worst McDonald's I've ever been to. Staff is very rude and inconsiderate of everything. Told me it would be 12 minutes for my apple pie when it was a mobile order and could have dropped to fry already. Needs better management as well read more

this place is nothing but false advertisement!!! stop putting things on the menu and advertising them if yall dont/wont make them!!! more like laziness on the workers part! only worried about clocking out and not the customers! they literally just told us that they were only serving 2 kinds of their ($1) sandwiches and fries and drinks!!this place is a joke!! they are better off shuting this mcdonald's down entirely!!!! absolutely horrible read more

Have never been so disgusted in my life after finding a zip tie at the bottom of my drink! Already had drank about half of it before realizing. There is no excuse for this McDonald's!!! read more

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HE77 2 THE NO NO. Deserves no stars and the black people there have a damn attitude all the damn time. The orders are always wrong and they get mad when you tell them they forgot something in your order read more

McDonald's - a mcdonald's sign in the foreground - Fast Food Near Me - Port Arthur, Texas

Yesterday I was scheduled for an interview for the Shift Manager position at 2:15. Not that this is anyone else's problem but my own, but it took me 1.5 hours to get here and got here an hour early. I killed some time in the nearby shopping center until my interview started. I showed up 10 minutes early to allow them time to prepare and wrap up any business they might have been handling. I spoke to the man at the front counter who never informed management of my arrival. He asked if I was interviewing with Rueben, to which I replied," I don't know, the AI (that scheduled me) never gave me a name." I waited 10 more minutes before another worker at the counter asked if i needed any help as I had been sitting patiently among customers, I told them that I was there for an interview. I was told to "go back there" and haphazardly pointed towards a man and a woman who were sitting in my line of sight the whole time. I could not tell if they were employees as neither of them seemed to be aware of the interview that was supposed to be taking place. The man approached me and I once again told him I was there for an interview. Rueben told me twice that she, the woman he was sitting and having lunch with when I arrived would be back to start the interview. Having already had wasted 14 minutes of my time I decided to give her an additional 6 minutes to make it an even 20. At the end of the 6 minutes i decided to get up and leave. As I was leaving, the woman shouted to me from her car that she was finally ready. I informed her that I have waited 20 minutes and am no longer interested in interviewing with her. If the shoe was on the other foot I'm sure she would have commented on my lack of respect and professionalism and opted to turn down the interview as tardiness is generally looked upon as being careless and irresponsible. Having read numerous other Yelp reviews of this location I can understand why you're rated 1 Star. I have to say that my experience as a potential employee has left a bad taste in my mouth. No one explained what was going on or made an attempt to apologize for my being inconvenienced. I did however receive a very smug and condescending "Okay" from the woman I was supposed to interview with when i told her that I wasn't interested anymore. Do better. read more

Man there online ordering system is messed up or their workers are straight up lazy including the managers. Made an online order got their they told me to pull up just to tel me hasn't been made to wait up front. Did that just for them to come outside and tel me your order hasn't come thru system so i showed them receipt and they said ok waited another 20 minutes went inside and they said" oops we forgot you was still here" and finally made it and this was second incident apparently sometimes they don't get orders coming in. read more

Do you have an extra 30 minutes to waste? then this is the place to do it. after waiting in line and not having anyone to take you order for 15 minutes, you get to wait another 15 minutes to get through the line to pay and get your food. of course, if you have an extra 10 minutes in top of that, you can wait longer at the next window to get the order right that they messed up in the first place. read more

Soda machine don't work, they don't have Gatorade sprite tasty nasty it's un carbonated smh and drive thru took like 30 mins my grandma works faster than them read more

Ordered ahead of time with the mobile app. Had to go inside and complained. It took them 30 minutes to make 1 happy meal and a drink....

i got my entire order wrong and told them it was wrong and they said it was right. i ordered a medium drink and they gave me a small and i ordered 2 mcdoubles and both were singles. read more

Worst employees ever. My mom was ordering our food she told us our total before we were even done, told her we weren't done yet and that we needed some more things she proceeded in being rude finally I got fed up and told her if she was gonna be rude there was no need for her to be working.. she followed with "girl you don't know me". We asked for someone else or a manager waited for 5 mins no one finished taking our order. So Then we pulled around to the window and a new girl was taking our order and the one girl from before and was sitting there laughing and starring at us. We paid got our food came home to hard chicken in our Mc chickens and our bread hard. They need to change Their employees to respectful ones and ones that wanna actually work. read more