Lazy staff, went through drive through, they took my order incorrectly, which is beyond me I only…read moreordered a mocha milkshake, when paying she said chocolate milkshake. I said no i ordered a mocha milkshake she was polite and said oh ok. I assume they would remake the drink she came back with a milkshake that had pieces of undesolved coffee in it. I was probably the easiest order they had that day and they still couldn't produce quality food, and I ordered a drink. No pride in their work literally there for a paycheck.

This is my most far-flung ever review for YELP. I'm writing this from Mississippi 5,000 miles away…read morefrom this Carl's Jr in Palmerston N because I received exceptional customer service from the people at Carl's Jr and I wanted to pass this along to other Yelpers. I have a dear friend who I graduated from high school in Mississippi over 50 years ago who lives outside Palmerston North after retiring from a 40 year teaching career there in New Zealand. She lives alone in a rural area and raises goats. I had the bright idea that I would like to send her a gift card to dine out with a typical American hamburger experience and with YELP I was able to find, lo and behold, that the California chain of Carl's Jr which we have in Mississippi as Hardee's, has many locations all over New Zealand. There is also a McDonald's there but who treats a friend to a dinner at McDonald's, unless there are children involved? I will have to admit, though, that all my friends do drink coffee at McDonald's in the States which is very, very good and an exceptional bargain for seniors at $.69. I notice from their website Carl's Jr has some seasonal special burgers that are a little far-fetched for my imagination. Anyone who wants a highly rated American burger would be advised to stick to the Big Carl or Original Thickburger before trying any of the exotic concoctions. It seems that gift cards have not yet reached the level of popularity in NZ that they have in the states so I contacted Carl's Jr to see if they had something equivalent. They have a contact form on their website at http://www.carlsjr.co.nz/contact-us/ or you can just email them directly at: Feedback.CJ@rbd.co.nz Their customer service people informed me they do have gift vouchers in any denomination which are similar to gift cards in function but are not reloadable or as flexible since they have to be used for the full face value at time of purchase. Breaking a $50 gift certificate into 5 x $10 is a good idea for your recipient's flexibility. They do take American credit cards and the credit card company handles all the currency exchange which is a great thing. They charge $5 for postage or courier as they call it. A $50 NZ gift plus postage cost me $34 US so it was a great bargain and had the additional benefit of making me feel like the big spender. For those used to the speed of light in internet transactions, plan ahead. While the people at Carl's Jr. were exceptionally nice and accommodating, the process took about 3 weeks. I will ask my friend to report back on her dining experience and post an update to this review at a later date.

Nice place, awesome food, good atmosphere. We love going to this restaurant with our family, the…read moreprice a very reasonable and our expectations are always fulfilled. We highly recommend this place.

Delicious! We got the burger with avocado and bbq sauce, and the beer battered fries. For a…read moretraveling American who was craving a good burger, it hit the spot! The service was great, and I think the cashier found it funny that I didn't know what L&P soda is...

We were greeted quick as we came in the door. A staff member then came out into the front of house…read morearea and talked us through the menu - his favorite items, the most popular burgers and that sort of stuff. I ordered a third pounder with cheese, and was recommended to add bacon, which I did. I also ordered spud fries and a shake. The third pounder had a super juicy and tasty beef pattie which was beautifully cooked and mouth watering. The burgers are large, I had one of the smaller larger burgers (pickles instead of salad for example). The fries were crispy, and the shake thick, icy cold, consistent and had one of the most yummy chocolate tastes to it I've had in a shake. Well done BurgerFuel!

Experience was amazing. Food came quick and tasted outstanding. Service was friendly.read more

It was not a good experience. The first night I arrived there 20 minutes after 9pm and they were…read moreopened only for drive through. I returned the next evening and they clouded the doors at 910pm. When I asked why the closed the dine in service they said they are short staffed, even with the sign on the door saying closing at 10. The two piece meal was not good either. The two pieces, a wing and a thigh fit on their small napkin. Definitely not the service and meal size I expected from KFC.

Service was good and staff were very friendly a very clean store and toilets…read more Food was hot and fresh - The music was good which helps with the vibes.

Me and my family fell ill after eatting your fried chicken. A friend of ours a few weeks ago also…read moregot food poisoning. It's either your food or your staff.

Great atmosphere, great food, great prices. Yes please. We went here with a crew of 10 and popped a…read moresquat out on the patio. All the food was very good, and so was the beer!

This place is unreal!!! Atmosphere is awesome and the staff are really friendly and helpful with…read moreyour beer choice! Don't worry ladies if your not a fan of beer there is still something for you.... a must try is the Apple crumble cider!!!!