This is the only McDonald's that's in this area and they are always busy but they are efficient. There's never not a day where I am not told to park and wait for my food. But the food is always hot and fresh. We frequent this location, mainly because it's our only option. read more

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Food terrible. Undercooked, cold and rushed. Service terrible. All I could hear from the back was Bro I wanna clock out. Restaurant was filthy. Trash cans overflow with garbage and the dining room was a complete mess. No one was attending to the place. Avoid this place. I would have taken photos of the dining room but there were people with kids. read more

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Anyone coming to a McDonalds already has low expectations. This store has the honor of decimating even the lowest of low. This store in the heart of a upper middle class neighborhood fails on every level. High turn over of employees, poor quality of food and poorly trained employees. Restaurant is usually clean but managed extremely poorly overall. Been to this store more than 20 times in 2 years and every time I walk away shaking my head. I only come because its close to my house. Thank God Wendy's has moved in now. Bye McDonalds , you won't be missed. read more

McDonald's - McDonalds employees on duty flappin' gums instead of managing and making sure orders go out right. - Fast Food Near Me - Orlando, Florida

discusting this place made me never want to get mcdonalds again. cold food stale fries awful..finally realized why people are boycotting

Worst McDonalds and worst "fast food" restaurant on the planet. I do not understand why the owner tolerates invalids running their establishment. You wait 15 minutes for your order and when they finally bring it to you in the parking lot, it's cold and stale. Everyone in this place needs to be fired. read more

Food is always fresh and hot, service can be better if they stopped making everyone go to Curbside parking spots to wait for our food, instead of giving it to us in line like they should do . . read more

I was curbside number 5 and she forgot bring medium Coke you see pictures show, she gave only one bag without soda. I called her "WHERE IS MY SODA?" Then she won't listen to me and I am waiting more than 30 minutes I complain and walk in asking manager and I showed the receipt with soda an I thank you manager and I AM NOT TRUSTING TO HER... now one star read more

McDonald's - Picture show with red circle - Fast Food Near Me - Orlando, Florida

The food at this location is worse than any McDonald's I've ever visited! The Quarter Pounder Deluxe was cold! I know that most fast food restaurants expect the meat to heat the entire serving after placed in the container. The problem was the burger was not warm at all! The bun was cold and the cheese was not melted at all! What a disappointment! read more

Worst McDonalds I've ever been through, unless you like uncooked meat and cardboard burgers this one might be for you. When I went inside the restaurant to speak with the manager because that was the third time they gave me a raw quarter pounder the manager handled the situation very well but grill guy was very busy talking to another woman employee, both not doing anything while the drive through was fairly busy. This one for the grill guy, brother looks almost 40 but at the same time an IQ of a toddler because if you can't cook a burger at a macdonalds you should really reconsider your life choices my guy. Be ready to wait because for them you are not the priority, I've sat at the drive through window for 10 minutes while seeing the employees talking and joking inside. There is also a chance you go there and they are closed even thought it shows they are open. Clean location on the inside overall. read more

McDonald's - 10 second sear on each side? Bun was soaked in blood from the uncooked burger - Fast Food Near Me - Orlando, Florida

Omg this McDonald's has the worst employees the black girl with the braids was so nasty with me because she couldn't understand my order she practically threw the food in my face at me in my car then my order was still wrong and she tried to close the door in my face how does. she even have a job here wow she needs to get customer service training and learn how to treat someone's food that they are going to eat I'm never coming here again. read more

No matter how sophisticated this place may look, customer service is horrible, all I wanted was more sugar and they just kept walking right past even after saying "excuse me" AND they still can't get an order right, gave me sausage instead of bacon....even when I'm the only customer at the location. read more

McDonald's - They still can't get an order right! - Fast Food Near Me - Orlando, Florida

Worst mc ever horrible customer service not train property rude managers as michelle and jashua u can hear the employees talking about the customer not coming back.There's roaches on the place as well kinda nasty for a McDonald read more

McDonald's - a dead bird on the ground - Fast Food Near Me - Orlando, Florida

giovanni was so accommodating and helpful. amazing customer service. King for real. made my night.

This has the most inconsistent hours. They have on the lights on the signs and boards and are turning away cars left and right at 10:45 at night. read more

Well...came through drive-thru on our way to a meeting for a "quick" meal and that didn't happen. 20 minutes later we finally got our food handed to us. Service was terrible. The girl was apologetic but no attempt to refund money or for a manager to engage in the process was NON-EXISTENT! Always the same ... I guess we are the fools for thinking it would be different. Oh yeah, and the lid wasn't on our salad all the way either which made a mess. Same thing. A lot of money for sub-par food and service! And order wasn't a hard order either...a Big Mac meal and 2 grilled chicken salads. I need to just stop trying and hoping that things will be different. read more

It's McDonald's that should be enough said. Don't expect to much. This location is off of a very busy main road sort of attached to a WaWa's gas station. If you don't know that you could miss the entrance. The big problem here is the construction to the apartment complex that is literally being built about 1,000 feet from the front door. Trust me, this is an issue for sure. There is 2 lines for the drive thru that do not seems to help much. Always seemed to get the special order cheeseburger wrong. Love their ice coffee. They do seem to make the iced coffee right each and every time. Fries are good. They are just salted enough. I  think I prefer their breakfast over the other food. I can never seem to get enough of the sausage mc muffins and hash browns. Love them when they are extra crispy and have not been sitting around under the hot lights. I do enjoy the sundaes though. Their restaurants at least in my eyes do all seem to need to be updated dated. Staff needs more training for customer service skills. Never seem happy to be here. read more

The drive thru line was very fast. The breakfast donut sticks tasted fresh. The sausage biscuit was nice and warm. The staff was friendly and kept a steady speed going for the drive thru. Overall I was very impressed with this McDonald's drive thru service. read more

Pros: Polite and friendly service, speed, food was pretty good Cons: Forgot the ketchup and napkins I haven't been to McDonald's in a while and found out there are new burgers out! Pico guacamole, sweet BBQ bacon, signature sriracha. All of them sounded delicious, but I settled on the signature sriracha. Service was speedy and I got my burger without too long of a wait. It tasted really good, which I was really surprised by. The level of spiciness was just right - I didn't feel like my tongue was on fire nor did I feel like there was 0 spiciness. Definitely planning on returning to try the pico guacamole burger! This location was the best McDonald's I've been to yet! read more

I'm so tired of this McDonald's giving me coffee that tastes so bitter and feels like they give me the last bit of the ice coffee. They need to do better. read more

I ordered an "iced coffee" and they handed me basically a glass of cream. I asked them to add more coffee and they made me the exact same thing. Dumb. read more

McDonald's - Supposedly iced coffee - Fast Food Near Me - Orlando, Florida

Fifteen minutes for a sit down meal for three and a manager that does. It seem to care if cold fries go out. And after our wait, the got the order wrong. Don't expect perfection, but when I order myself, how do you get it wrong? read more

Went there after daughters soccer game. Pulled in at 11:01a and asked to order breakfast. Was told they stopped at 11. Asked if they still had any breakfast items lying around. Was told they threw them all away. Terrible, condescending attitude by lady talking the order. Why throw away exactly at 11? I bet this happens all the time but I guess being inflexible and stubborn works well enough. No wonder why Chick fil-A is killing it over McDonalds. Golden Arches used to stand for something good. What a shame. read more

We just left the drive through of this location, we were order # 74 and a fly was floating in the orange juice. When management was contacted, we were told that there was no way there could've been a fly in the drink. I took a picture of it and everything, this is truly disgusting, this has never happened to us at any other location. read more

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Milk shake machine is ALWAYS broken. I'm not exaggerating! It seems like at least two or three times a week the milkshake machine is broken UPDATE: Ice Cream machine is NEVER working. It's a new location relatively and we can't even ever get ice cream. read more

This Mcdonals not sure why they have curbside pick up. No matter what they complete all drive thru orders before even considering fulfilling your order on curbside. Bad experience read more

Got nuggets and asked for 2 ranch and 2 barbecues and they put it on the order and didn't get no sauce. My sweet tea that I ordered was a coffee and I don't know how you can even do that. They gave me no straws neither. My first and last time going to this McDonald's. Would not recommend read more

The customer service was HORRIBLE. Their register wasn't working properly and I had to tell them how much change to give me back. Overall this is the WORST McDonald's I've ever been to read more

I actually used to love this location, because it had a 24/7 dining room. For whatever reason, they always get my big mac wrong, so I stopped going. Also, it seems they almost always neglect to salt their fries properly. At one point, they forgot an entire layer to my big mac! Most commonly though, there's normally a lack of lettuce. Iceberg lettuce is super cheap, and you choose to skimp on one of the only "healthy" things about the burger? Granted, iceberg lettuce doesn't necessarily scream with nutrients, but it's pretty much one of the little things out of the entire meal with any nutritional value if you just order a big mac value meal. The most annoying thing though: last time I went through their drive-thru, I ordered 2 big macs, medium fries, and a large drink. The person who gave me my order must be blind or maybe lacks a sense of touch, because I received 1 big mac and a cheeseburger instead of the 2 big macs. I could understand if they were packed similarly, but seriously? How can you not tell the difference between a wrapped burger and a boxed burger? As if I didn't doubt our education system enough as it is... After, they made me park to wait for them to fix the mistake, which ended up taking them at least another 10 minutes. Where's the convenience? I thought this was fast food! I could've ordered a pizza in that time if I wanted to wait! I used to love this place when it 1st opened. Back then, the service, among everything else, was perfect. I actually used to eat there on a weekly basis, but because of how lacking their most recent services have been, they'll be lucky if I choose to go there again this year, or even the next... read more

This place is horrible. Forced to check my bag everytime i get food from them cause something is always forgotten when it should have been in there in the first place. read more

It was stressful going to this location because no one was trained. Started driving the extra distance for the other one.

Very slow Service, I've been sitting in there parking lot for about 20 minutes, still here atm

Wow I can't believe their ice cream machine is out again?????? Is it true or they are just to god damn lazy to even try to serve you a McFlurry!! Every time we go here for one and is night their machine is broken this is ridiculous!!! read more

I just came to this establishment because it's the closest to my house and I always give them the benefit of the doubt after they mess up my order every time. I asked for a black iced coffee and I received a mixture of ice sweet tea and coffee. Took one sip and threw it away because even if I went back not much would have been accomplished at this location. Horrible service, attitudes, management, ect. Drive the extra distance and just skip this JOKE of a place. read more

The place is nice and has touch screen to place the order but their service inside is not good. Their was a gentleman waiting for 30 min for his order and the place was empty and to find out it was sitting on the counter all that time. The car service got their stuff wayyyyy quicker than inside now I know if you come here to the outside to place orders. If you come to this location just prepare to wait and not get for great service not even with the amazing technology that's available. It just makes you first-rate it just go to the drive-through and get your order there they work best here. read more

It's a 5 star McD's!!!! Why? Because the staff is friendly and professional (you won't find that at any other). It's clean. High tech ‍. Now, their food is the same, but the coffee....it's great!! I'll go out of my way to this McD for this coffee, the other McD that's closer to my house, I can never tell when it's going to be a good pot or not . read more

Hands down worst McDonald's, slow and missing items each time I prefer to drive farther to the other McDonald's then go here. Management come on read more

What a shame! Great location. Beautiful facility and technology. We have come here numerous times due to location. Service is beyond slow. So many people working yet always dirty and slow! Drive through is always slow as can be as well. I hope they get this place under better management. read more

Slowest Fast Food I've seen! Drive Thur is so slow. If you have more then one car in the drive thru plan on waiting for at least 15-20 min.

Went to drive thru window, got sent to parking space #3 to sit for 15 minutes. I went inside for a refund where manager Mackenzie gave me a bad attitude but no apology and no effort to remedy the problem. She demanded my phone number, but did not get it. There are many other fast food restaurants, including another McDonalds within a couple of miles. This one on Narcoossee Road by Boggy Creek will not last long with Mackenzie in a supervisory position. read more

Very incompetent staff and shift manager, they are unable to make a simple salad. My wife asked for a salad and they took around 20 minutes to bring the salad to the table. Once delivered it was the wrong salad and the salad served was not well presented. It was served in a odd shaped bowl and the ingredients did not look right. My wife requested a refund after the fiasco and the employee provided the refund and provided her with another salad, which she discarded the salad because she suspected foul play to the salad after the confusion with the order. I guess no more McDonald's for us. What a shame. read more