The food was amazing!! The service is amazing!! We definitely will be back!!…read moreWe had the Crispy Chicken Bowl, Spicy Chicken Sandwich with fries and wings with soy garlic and kickin bourbon sauces. Love how the chicken wings were very crispy!

FOOD 1000/10! I have to knock down a star for other reasons…read more #1, the floors. Not sure if they aren't finished but they are horrendous. Your shoes stick and make noise the whole walk to your seat. They were clean, but somethin ain't right! Table Popcorn was good, definitely see how it works to get your stomach ready by grazing on a snack! Couldn't pinpoint the seasoning but it wasn't bad. Fried Dumplings, half spicy half mild. My goodness! My lips/gums were burning from the spice BUT the flavor was extraordinary and enjoyable despite my sensitivities LOL. The mild ones were perfection and flavors meshed well together. BEST CHICKEN & FRIES EVER! Kickin Bourbon (maybe SBR's?) were very fun and exciting on the palate. Definitely have that bourbon taste present and spice level was beginner friendly. The Soy Garlic were also delicious, it seems this was the "mild" sauce that was on the Fried Dumplings per my tastebuds' thoughts. Parmesan Truffle Fries had that perfect crispy thin outer shell and meaty inner potato heaven. Truffle level was satisfactory and not lacking (but could always do more). Food was fresh, table water was cold (thankfully) with an orange slice, & employees friendly. I did sit for about 10-15 minutes not eating anything due to needing a box and I had to initiate asking for one instead of it being offered. I love being left alone to eat, but don't forget about me! I will be back for sure.

This place sold me once I found out they have a drive thru! Mexican and drive thru is the best…read morecombo and very convenient! Carne asada street taco was delicious and could not believe the price!! So cheap! Cashier was friendly and food was great, hot/fresh and fast!

An absolute disappointment! Our second time here with the first time being very good…read more This time the food was a total disappointment, my carnitas burrito tasted rancid and over salted my wife's burrito bowl was completely flavorless. We through or food away in discussed. Needless to say we will never recommend or return.

It is a really great type of food different than the other fast food chains. Highly recommend…read moregiving it a try. If you've never experienced it before, is a very unique experience with the Roman Berger, a different outtake on hamburgers.

I like Mr. Hero because it's something different for the area. Don't get me wrong, this isn't…read moregonna be the best fast food you'll ever have. Nothing here is gonna change your life. But, like I said, it's something different. Lots of choices of subs and smaller sandwiches. Also lots of choices of sides. I've had the Hotta Potata w/ Waffer (waffle) fries, and the Roman burger w/ loaded Tater Tots. All of it was good. I'd order each again. My only real complaint is that the sandwiches need more meat. They look so full in the pictures, but are kinda small when you unwrap them. I'll be back here and there to try the rest of the menu. I've heard the hot buttered cheese-steak is really good.

First girl said "My pleasure!" and I am very pleased BUT the second guy did NOT and I am very…read moreangry. All of the employees NEED to say "My pleasure"

Ordered at drive thru…read more Asked for a chicken sandwich with lettuce And tomatoe I was told that I wasn't allowed and had to pay for a deluxe even if I didn't want the cheese . Ordered a large lemonade and only got a free big sips as it was almost filled with ice.. call me petty but that's not cool

Second follow up here to my review below...I never received a call, nor manager response. Raising,…read moremay be failing? Especially with their lack of customer care!

Ordered the 4 strip box. The chicken strips were excellent. I love the Cole slaw and the bread…read more The store is brand new just opened this summer. So the facility is very clean and new. It was slow when I visited but the service was quick and convenient. The canes sauce was amazing love it.

Went to pick up an online order, store had no one in there. Floor was covered with grease, so gross…read moreliterally sliding on the floor at this point I'd rather get a roast chicken from Sam's Club Really needs to put some effort in the store

So me and my crew went to kfc to order the fill up box for one my foodie challenge. It was pretty…read moregood but however I ordered a large extra mac n cheese and they did not include in my meal. But it was not a big of deal but they still forgot it. The box will fill you up by itself. They get a score of 5.8 the box was pretty good I finished it in under 30 minutes but then regret my life decision after that. It was a lot of food even for a competitive eater! However, I am just starting out doing foodie reviews and competitive eating! The box itself gets a 7.2 it will be enough whole family of four! I would like to go back to order more just make sure you check the bags they will forget!

This store is right in a major intersection, and is constantly busy. However, that doesn't stop it…read morefrom having the following issues ALL the time... - understaffed - slow - registers always breaking down - very long drive thru lines - always out of certain menu items - missing ordered item(s) in your bag - receiving someone else's order all together. - unable to fill your order, for one reason or another - not being able to refund your money because you ordered it on the app. I have been ripped off by this location multiple times over the years and never said anything because I didn't want the hassle, but the problem they had this morning with my order made me furious. Unfortunately, this is the closest TB to where I live. But if you want your Mexican-inspired fast food, I recommend you choose another location.

it doesn't even deserve 1 star. this is by far the worst place to go to eat and enjoy yourself…read more never come here past 8 pm. please for your own sake, and mine. these people understand nothing. i don't think they've ever checked the kiosk in their 12 years of working here.

If there was an option to rate this establishment a zero I would!!! Rude and completely…read moreincompetent. They served food that so poorly constructed I do t know how they sleep at night.

Cold fries when went in person did online order forgot one of our burgers called them but didn't…read moreanswer an open 24 hours

service is absolutely horrible, found hair in my food! the lady at the window taking my order was…read moreso disrespectful and rude. the food was overly salty and she couldn't even take cheese off my burger don't go here go to a different one, they're horrible atmosphere was anxiety filled and furious

I love their garlic stake burgers. Even though they only have coke products, they have cherry syrup…read moreand yes it's extra, but it makes it better.

The food is amazing, especially the Cajun Catfish! All the ladies that work there are incredibly…read morenice. Great place to eat.

I remembered my dad saying we haven't had barbecue in a while so I told my brother that was the…read moreplan! My dad saw this spot on New Day Cleveland years ago and we keep coming back. When we got to the counter to order, the two ladies there both greeted us, although one was taking someone else's order. When my mom and I said we were gluten free, she had every answer we needed. Sauces, putting hush puppies on the side, no bread. Excellent job! We would have sat outside, but all of those tables were filled. We did get a table inside for the four of us. Packed inside too. They brought our food out to us when it was ready. With it being packed for Father's Day, 20-25 minutes wasn't that bad. The two sandwich eaters devoured their sandwiches and sides. The two meat platter had just the right amount of proteins and sides. Pulled pork is often my go to, but the brisket was divine on Sunday! I didn't know there were at least four kinds of beans available in the side but yum! The Green beans were solid, cooked in/with butter. Upon finishing our delicious lunch we went across the parking lot to the creamery. They had vegan options so I got one vanilla and one chocolate. The cookies and cream wasn't gluten free so I am unable to comment on that vegan option. Very smooth. An awesome finish to an excellent Father's Day lunch. Great atmosphere. Great staff. Great food. One of my favorite barbecue spots!