Food was delicious but it wasn't what I wanted This McDonald's for some reason late at night they only sell Big Macs? I wanted a cheeseburger and mchicken and they told me they are only selling Big Macs? The mchicken part maybe I can understand but how do you not have regular cheeseburgers it has the same build concept as a big mac are y'all doing this to upsell? This has been going on for some time too! I came to this location a couple months ago and the same thing happened.. only reason we ordered this time was cause it was the only location open smh read more

Very clean McDonalds and the staff was very nice. I ordered through the kiosk today and it was very simple to use. McDonald's now has new toys called 'little McDonald's. I would recommend this McDonalds. read more

See all

Very rude service. They keep saying the machines don't work even though they do. The food tastes old and seems poorly handled, almost like it's been left out for a long time. Not worth eating here and honestly, this place needs an inspection. read more

Worst McDonald's I've ever been too! It was empty inside but yet they took long to give me a Fish Fillet that had sat there for hours. The fillet was hard and chunky around corners and the cheese was hard and the bread also. But worse there was food under the tables and even where you serve the drinks there was trash. The Garbage bins were full to the max. Horrible!! read more

This is the 6th time I've come to this McDonald's after work i (i get out very late) and i have NOWHERE else to get something to eat if i have nothing at home and they say they are closed. DO NOT market your location as a 24 hr spot if it so clearly is not. read more

I waited 30 min for them to take my order on driver thru. Night shift do not speak English, there's not a problem with that but if you do not speak Spanish they basically won't take your order. At least try or be kind. read more

Worst place ever to work at. They treat customers like shit and they all share that striving nerve to yell at each other. It's a toxic work environment, and me as a person who comes from a customer service background and always Try's to help the customer the best they can, They say "Don't talk to them for too long don't do this don't do that". It all falls upon unintelligent people who believe that time is money when in reality it might be however that does not apply when dealing with customers. I don't tolerate their behavior, the food is terrible they undercook it and it's given me food poisoning. I hated every waking moment working here, And now because i spoke up they kicked me out this job! THIS IS AMERICA A COUNTRY WHERE WE, OF ALL RACES SHARE THE RIGHTS TO FREE SPEECH. I WILL NOT BE SHUT DOWN BY THIS JOB! I hope you guys read this and understand this quite well because in the end of the day. We're all human and we should help one another, not mistreat one another like these unintelligent employees who treat their customers like shit. read more

Even when I order on the app, this is the only McDonalds' that will get your order wrong!

Absolutely the slowest place to go. Thinking this place has Fast food is laughable. Drive thru is the slowest. The line gets backed up. They won't take orders from the outside lane. This is unacceptable. I have been here twice and the same thing with different people working. It's crazy. With that said it's McDonald's the food is hot. They do have coke products which other locations seem to always be out. read more

I know that having fast food as much as I do isn't good or healthy but I eat fast food MORE THEN ANYONE! And this particular location F***ing SUCKS! They can't get an order right if there life depended on it. I have never been as mad as I am. Every time I order door dash from here my order is wrong or they forget something. No sauce for my nuggets, missing ingredients, double fried burnt crispy chicken, wrong sodas, missing items, etc... I expect that McDonald's as a Billion dollar company would care more of how there food is served even 1 wrong order a day is two much, that's 365 people you are pissing off. I don't understand how hard it is to get this. Am disappointed to my core so much am going to start an Instagram page just to protest. read more

McDonald's - a fried chicken sandwich on a piece of tin foil - Burgers Near Me - Miami, Florida

Amazing service! Every-time I come here a gentle man is always extremely sweet and caring! Everyone here is so lovely and happy to go the extra mile to help their customers. Cookies are always made fresh and warm and are yummy! My son feels special by the treatment he gets. Thank you for brightening our day... we are all still living in tough times and a little smile and happiness goes a long way! read more

McDonald's - 6pc Chicken McNuggets Happy Meal - Burgers Near Me - Miami, Florida

Probably the worst McDonald's west of the palmetto. No ice, no AC, no sense of urgency and everyone is just rude.

This is the second time this week I have an issue concerning mobile orders. On Wednesday, after ordering minutes prior, I was told they had not received my order. There was no trace of my order. Yet, when I showed my phone with the code for the order, it miraculously appeared in the system. I did not want to argue because I needed to get to work but it could not have been anymore of a lie. Today, I sent my brother to pick up my order. He was told he could not pick up the food I had ordered and paid for. So I had to stop what I was doing, and drive to the location. When I arrived, I voiced my grievances with the manager. She could only muster "it's not our fault". Instead of apologizing, she hung her head down and acted like I was being a ridiculous customer. I asked for her name and store number, both of which were not given while she just played what appeared to be "heads up, seven up" with me. Certainly, not a good look from your brand. I will not be returning to this location anymore. It is absurd that a customer receive this treatment in any establishment. read more

ZERO STARS. The ABSOLUTE WORST McDonald's in Miami. No joke. This is my nearest McDonald's so I have a pretty big sample size to base this review on. Fries always, always, always super overcooked and cold. Screw-ups on drive thru orders seem to be the rule rather than the exception, and this is one of the slowest drive-thrus you will have the misfortune to suffer through. Never really had bad attitude from employees, but it doesn't really matter when they screw everything else up so badly. AVOID AT ALL COSTS. read more

Always have a long wait, horrible service, and cold food. It's been the 3rd time straight and its just a waste of time and your money.

Good food fast and fries ok warm and everything else good . Speed was good too. The speed has really improved here .

Yelp.. These 2 fat Mcdonald employees need HELP Horrible customer service i went inside in to my order my food and i had to wait for 30 mins i was waiting in no line the employees look at you like you a ghost and then you can't get free cup of water for your food worst Mcdonald Experience don't come here. read more

Can someone explain to me how a McDonald's runs out of hot fudge Sundays and Apple pies? I would not eat anything else from here, the food itself is poison. But every now and then I get a craving for either of the two I mentioned. Drove by on a Sunday at 8:31 p.m., and was told they were out of both. Give me a freaking break. read more

This was the worst experience I've had at a McDonalds. McDonalds is a Fast Food restaurant, not a slow one. They left me waiting to order for 20 minutes because they were having communications while there was a long line. My children were VERY hungry. When I asked if anyone was at the drive-thru window, he yelled "One second!". 1 star read more

99 cents nuggets on Mondays. Gotta love it.

The employees are trying their best & the employees are kind hearted, but management obviously has them understaffed. I've never waited so long for a fast food order in my life. Hire more employees. read more

Decided to to stop by this McDonald's because it is open 24 hours and usually is my stop for a little late night snack. I only wanted something small so I ordered 4 piece chicken nuggets. However, the attendant in the drive thru said that they didn't sell 4 piece chicken nuggets alone at that time. But when I asked for a 4 piece happy meal they did sell it....so I do not see how that made sense. I couldn't just purchase 4 piece chicken nuggets but I could order 4 piece chicken nuggets with a happy meal. read more

They will not take walk in orders unless you use the self service computer....so long mcdonald's....take care. I wanted a iced coffee and only 2 of 4 computers work. I don't want to have to take a course on how to order at McDonald's. She was taking someone's order literally 30 seconds after saying order at the kyosk only...wow! read more

Ahhh the never ending broken ice cream machine! This time they actually charged me the McFlurry and had to sit there and refund it. Lol 30 min in line to be told to wait 10 more minutes for a refund. I'm sorry it's a joke already stop offering ice cream lol. read more

Prices on everything up 20pct in last week (on top of price increases over the past year). $7 for a burger? $4 for fries. This ain't exactly high quality food we're paying for here read more

Horrible! That basically sums it up. There's no customer service, it's employees don't take your order until you start calling out to them. It's almost as if the minute you walk in you turn invisible. So much for fast food. Came in hungry, left hungry. read more

McDonald's - So much for large fries... - Burgers Near Me - Miami, Florida

Friendly Staff. Great food! Can get a little slow but there's a staffing crisis sadly so it's understandable.

I come here almost every other day and I don't know what every one is talking about. Every time I go to other McDonalds they forget to put sugar in my coffee or I cant taste the extra two shots I payed for or they have bad attitudes.I see the employee's in my eyes as hard working good people. I'm just a customer that gets her order right 99% of the time for years and I appreciate that.# happycustomer read more

Quick and efficient. Best McDonald's at using double drive-thru read more

McDonald's - McDonald's - Burgers Near Me - Miami, Florida

I am making this review as I sit in the line for drive thru for now over 39 minutes. This location is so rude and talk to you very snippy. One time I asked for extra strawberry jelly and the lady slammed the jelly on the counter like it was the end of the world. I should just stick to the other McDonald's near me that are helpful and efficient. read more

It's been 20 minutes since I've paid and I'm still in the drive thru waiting for my food because we were the last people to order before they closed the drive thru register. The fact that they don't give a shit this bad to leave me waiting for food like if they were actually making it bothers me. Now I finally get the food and the order is wrong and cold and they refuse to give me something else because they are closing. Why do we support the fast food industry to poison us and treat us like dirt? read more

Caterin was SUPER rude, clicked on my face while I explained the order to her and when I called back, she told me off. She should be FIRED.

This Mc Donald is so so so bad , i just cant stand their bad service. I used to go almost 3 times a week to buy Ice cream and their is always a problem with the Ice Cream Machine. Today i was jn line for more than 15 min I ordered 2 chocolate One Fudge Sunday and Two caramel and i waited like 5 more minutes, when i get to the window to pay they tell me there is no Ice Cream !!!! Are u serious? I was in line for half hour in the drive Thru !!! Then we ask for the manager and she says wait a moment please . Oh really like I have time to wait more for nothing. So disappointed!!!! read more

Every time I go late night, the systems are down. EVERYTIME. Why open 24 hours if you can't ever take orders late night? Just saying. The one on 147th Avenue and 40th street never has this issue and it's extremely near by. Don't want to rant, just want corporate to look into that. read more

The order was completely messed up and the food was ice cold. The woman at the window of the drive thru had a bad attitude on top of it all. I would rather go to Wendy's down the street. They get your order right minus the bad attitude. read more

Those people are rude and so is the manager. When I called to tell her what happened. They didn't even give us our sauce. They're rude.

This particular McDonald's has terrible service. Everything takes so long. Even when the store is empty, any order takes forever! Someone please help!!! read more

Worst McDonald's ever! Their ice cream machine is always broken or being cleaned. Orders are always taken wrong, you have to turn back and request a new order. It says 24 Hour drive-through but between the hours of one and 4 their systems are always "off-line". Customer service is terrible. Corporate should take a look at this McDonald's and set it straight! read more

Just like all the other reviews this McDonald's is garbage! The food is stale and not fresh the service is sub par. These people really need a lesson from Chick-Fil-A on how it's done. read more

There drive thru is the slowest ever. Actualky did a competition, a friend ordered uber eats and I was in line at drive thru, results, Uber eats arrived beforeee i got my order at window! Downside is that uber eats doesnt have the specials nor 2 for 5! They really need to work on speeding up their drive thru and dont even get me started with 2 sauces for 20 pc chicken nuggets! read more