Really low standards. Dirty. Unstocked. No communication. Slow. And found a black HAIR in one of our customized cheeseburgers. It just shouldn't be that hard. read more

Went through the drive-thru and ordered 2 Big Macs, 5 McChickens, 1 Large Fry, & 1 10-piece chicken nuggets. I did not receive my chicken nuggets. My fries were also only half way filled. read more

Worst McDonald's I've been to. Came to get a quick bite to eat on my way home from a long trip. Took a long time to get my order in even though there was only one person ahead of me. My boyfriend went to the restroom while I wait to order. He came out and told an employee that someone had barfed all over the toilet. Three employees stood there debating who should clean it. It was a terrible mess. I went to the ladies room and it was dirty but not a mess like what my boyfriend experienced. My order came as expected. I ordered a meal but the soda machine was out of almost everything except for diet flavors and unpopular drinks. So I settled for a Fanta Orange Zero and it was flat. Will not come back again. read more

I should not have to work for my food when I come here stupid kiosk. Why are there workers that still need to help you if you have kiosk. I'd rather deal with a real human. Also just because we order it doesn't mean someone can't mess up my order. Greedy ass McDonald's read more

The bathrooms are clean... ish. It's pretty much same ol', same ol'. The same typical McDonald's like anywhere else... But the restaurant itself is clean and tidy. There were a whole bunch of cheerleaders that left their messes everywhere, but after they left, an employee started to clean up their mess immediately. A plus for me! read more

McDonald's - Fast Food Near Me - Lodi, California

Worse time ever here, it's declined in cleanliness, customer service, and quality. The bathrooms were disgusting, first of all it's not that hard to wipe mirrors down, they looked like they haven't been cleaned in over a month. The stalls, sinks, floors had all debri on them. The quality of food was nasty too, tasted like old nuggets left out for long then redipped ( which fast food places do). Our large fry looked like a small, talk about skim or just lack of care. read more

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Not enough employees working. People waiting in line while employees doing tasks. Got the order wrong for the guy in front of me and then charged him again rather than just give him the correct item. I ordered 4 cheeseburgers to go- finally got them and they were cold. And one of the burgers didn't have any meat- just cold cheese and bun! Give me a break. read more

A year later we accidentally came back to this disgusting place! Walked into the bathroom and there was vomit everywhere. This was NOT fresh vomit. It had been there for a long time.. I mean it was everywhere. Left without ordering and thought, "I gotta check the yelp reviews of this place", only to see that I had reviewed it a year earlier as the most disgusting place I'd ever been to. read more

If you like your chicken nuggets frozen (no exaggeration) and to wait 45 min for your order after using the app, being notified to pick it up in the drive thru, arriving at said drive thru and then being asked to park out front....this the place for you. No one answers the phone and all the food was cold and as mention... half of the 20 piece nuggets fully frozen. How does that happen, they looked frozen...I'm a being "punked". What a freaking joke, McDonald's should revoke this franchises license. Disgusting and disgusted. read more

Sheila, great customer service! Her approach was clear and professional! Efficient multitasker and treated every single customer the same!

Think of anything that can go wrong to make a place absolutely horrible. HORRIBLE. go ahead and get creative. That's this place. I'm so exhausted and annoyed after dealing with this nightmare of a place that I don't even have the energy to articulate all the many many things wrong. But it's literally everything. Everything is wrong here. There's a reason it's at one star. read more

very slow, there are no people, I ordered a simple coffee at 11.45 and I was waiting for coffee for 12 minutes ........ I would like to drink energy and work faster .... and bring cleanliness to the toilet, there it smells very badly. read more

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Messed up on my order. Understand it happens. When I call to get refund the supervisor said he couldn't refund me and when I ask for his name or General manager name he refused. All I wanted was my money back for the sandwich I couldn't eat! Pour customer service. I wasn't upset until I talk to the manager. read more

Re: Banner Street FLAG CITY McDonald's in Lodi CA @ Hwy 12 & Interstate 5. PLEASE make some changes, McDonalds! Of course my kids enjoy McDonald's, but in comparison this store is the worst McDonald's in Lodi. The other Lodi McDonald's stores are really rather nice. Please note... The counter and dining room employees were great! They were very nice, helpful, hard working and efficient... I appreciated that a lot! But there are other big problems with this store. First off, this store is very small, often dirty and incredibly HOT! They do not turn on the A/C high enough (even when it's 100 degrees outside!), as they should and the result is a group of sweating customers trying to eat their food...gross! When it's too hot in there it just seems more dirty, sticky and unpleasant for the customers (and I'm sure the employees too). This store attracts a big group of homeless people that hang out inside and around the store parking lot (loitering). I guess it's because this store is by the freeway and next to a big truck stop. It makes it very uncomfortable to eat here with my family when there are many disturbed people talking to themselves, hanging around in the bathrooms, taunting others and asking people for money. They like to hang out inside the restaurant for long periods of time. Some of these folks have been quite aggressive and threatening. It would be fine, but you cannot allow ANYONE to behave with that kind of disrespect to your customers... or employees for that matter. We decided to leave the store early (again), as to get the kids away from the aggressive men staring and commenting at us while we were trying to eat. It was very unpleasant for my family. And it scared the kids. I'm sure the McDonald's Corporation wouldn't be happy about this sort of thing at one of their stores. Maybe they need a security guard at this McDonald's store. I like McDonald's (and Lodi) a lot, so I hope they can get a handle on this poor situation at this Banner Street (Flag City, Lodi, CA) McDonald's store. Keep up the good work employees...I can tell that you work hard... even though you only get minimum wage. I respect that. And to the managers (and owners)... I really think you need to step it up! I KNOW for a fact that you can do a lot better. Managers... make sure your franchise owner knows what is going on here. Well, we'll see how it goes the next time we're in the area. Please work on these issues, so we don't have to skip this store for a better one. Bottom line... - Clean the store... inside and out! - TURN UP THE A/C!!! - Run off the aggressive people that loiter inside and outside the store. - Do not allow the loitering people to be aggressive towards your customers or employees. - Clean those bathrooms! - Appreciate your hard working employees. - Put napkins in the dining room, as you spend too much time retrieving napkins when they are requested. read more

I came here for breakfast and ordered a breakfast meal All day breakfast and they denied me a hash brown because it's after 10:30 I've been getting this late In the day for years now since breakfast is an all day thing No other store has this ever been a problems read more

I can't help but return to this McDonald's, in fact I looked forward to today's visit. This the first time I've actually eaten in the restaurant. Usually I just drive through because I'm always rushing from place to place. But the idea of savoring two egg sausage mcmuffins was to great to resist. So I go order and because of my error I ordered the wrong combo. Suddenly the idea of two sausage egg mcmuffins died into one order. Because of my error I asked to pay for an upgrade. And to my surprise the line manager said no charge. Yup no charge and as I sit here enjoying every bite, I think this is why I do of all my business here it is because of the good food and great people. As I think back while ordering through drive through I can hear an almost musical voice take my order and followed by driving up to talk to wonderful employee. Anyway because of this great service and good food I can't recommend going anywhere else. read more

McDonald's - One order of two sausage egg mcmuffins and a soda in big cup. - Fast Food Near Me - Lodi, California

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I'm surprised! The cashier was very nice. She asked me what would I like to order with a smile! The Mocha Frappe $3.75 for a large size was yummy. It was mixed just right. It's one of the best tasting frappes I've had compared to other McDonalds. Would return to eat here when I'm in the area. read more

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It's McDonald's. It's just like the other ones. Why the hell did I check in here? Now I have to write a review.... It wasn't bad. We always stop at McD's to either order a drink, breakfast, lunch, use the bathroom or stretch our legs. That basically covers everything doesn't it? Anyways, this is an okay spot if you don't compare McDonald's to higher end joints. read more

Not a McDonald's fan like when i was younger. After coming leaving Stockton from a family party, we stopped by here to snack... Sadden was our order taker, he had a good sense of humor, customer service & helpful. Most fast food locations lack this kind of customer service / employees. the dine in closes at midnight. something we didn't realize until Sadden clarified. read more

Well, let's start with the fact that I thought I ordered a 1/4 pounder. What I got was something that looked along the lines of a veggie burger (I think I just threw up in my mouth a little, lol). I've been going to McDonald's since dirt was born and I have NEVER seen meat that looked like this. I asked them if they microwave the patty because it was just, just, ugh I'm just so traumatized I can't find the words right now. I know the pressed chicken parts nuggets are not a better option but at least I saw those come out of the grease bath. So they exchanged it for me. Now, I don't know what kind of trickery y'all (yeah, I said Y'ALL, lol) got going on down there in Lodi, but you better start serving real meat and not whatever you scrounge out of the back of trucks over at the truck stop. Of course, with the truck stop very nearby, there's a lot of 'local talent" hanging around. read more

Perfect example of why I try and stay away from fast food. Cold cheeseburger, cheese wasn't even warm, Patty was smaller than ever and like warm. Didn't get napkins and wasn't offered anything to redeem themselves when I brought it to their attention and returned. Way to go McD's in Flag City! read more

Two bathrooms in ladies room out of order. Bathroom filthy. Unable to wash hands as water not working . Hand dryer in men's room not working. After ordering was told "cash only". Others in line had to cancel their orders as they were not carrying cash.Unable to hook up to Internet . This place is a disaster and not up to McDonald's quality. read more

Yes! I agree with the previous reviews! This McDonald's is probably the worst I have ever seen, and I have been to some bad ones!!! I initially stopped here to use the restroom and buy a cup of coffee before heading down the road. Going into the restroom was bad. It obviously hadn't had a thorough cleaning in months, literally. At least they had soap and water. While standing in line for my coffee, I started looking around. Disgusting!!! This place is so filthy, I turned around and walked out. It is gross!!! How does the Health Department allow to stay open? I didn't see any dead rats or roaches, but I bet I would find them if I stuck around... read more

I was totally falling asleep as I was driving back to the Bay Area, so I decided to stop for some fries and iced coffee. It was almost 6:00 p.m. on a Friday night, and it was pretty busy inside. After I placed my order, I realized that there were flies. Everywhere. It was hot and stuffy inside, which made it feel even grosser every time the flies landed on me. There were a lot of people working, but everyone was either behind the counter or preparing food at a station. I thought it was weird that no one was cleaning or trying to figure out how to get the flies outside. The fries, as usual, were good, and the iced coffee tasted like coffee flavored water. Fortunately, the snack kept me awake for the rest of the drive, and one star for not getting diarrhea! read more

Just your typical McDonalds. It's very busy however. Right off I-5 in a very high travel stop area. Be prepared to wait and a lot of families with kids. Nothing wrong with that, jute a very high area for families to stop while traveling. read more

This has to be the worse establishment I have been to in my life. 90 degrees out and No AC in the dining area. Must be 1 fly for every table and wall. No wonder they have only two stars. I actually called the corporate office while I was sitting here to complain. Two flies just landed on me! If your expecting a respectable establishment don't come here. read more

They dont know how to ring up living social deals correctly. I have never had a problem until today with them. Get your staff properly trained please. read more

If I could give 0 stars I would! I normally don't eat fastfood but traveling so stoped here. Now I remember why I don't eat fastfood! My dogs dogfood is probably better than this crap. The service was by a bunch of lazy kids. And then there was the salt in a bag they called fries! The kid at the register had to yell, can someone get the fries because it kept buzzing, so I guess they over salted to make up for the over done so called fries. Then I ordered the artisan grilled chicken sandwich only to get a day old stale soggy bun & what's worse there was no dressing so had to wonder the soggy? 1 thin piece of old lettuce. 2 tomato slices that looked ok, surprisingly. Then a piece of burnt rubber I believe they call it chicken! I threw it out! Never make that mistake again! read more

Driving home on our family vacation and had to stop - my sister got stuck in the bathroom. My mom went to ask the manager for a key or sorts. The manager took her time coming over. Then she tried the door handle and said it had to be opened from the inside. We said we understood and asked my sister to try again she tried and shook the door. Nothing. The manger then said, "Sorry, we don't have keys for any of the doors." And walked away! We stopped her and asked if they had a screwdriver and she said she didn't know and walked away. So we went and asked someone another employee who went asked two other guys to help open the door. Eventually we got the door unstuck. But I was shocked at the rudeness of the manager and lack of concern. What if there was a medical emergency for the person behind that door? I work in emergency medical services and have had situations of the person locked on the other side having a life and death emergency. There was always a key that was used to get to the patient. Not only was management lacking in concern but lacking in necessary resources. UPDATED: The general manager just called me and apologized for the incident, and said he was would review and help the said manager work on a better way to respond. Thanks guys! That was fast! He was very understanding and helpful. read more

Food was Normal for what you can find here this is mostly about the bathroom. I am traveling with my wife and 8 month old son. Had to stop to feed him and change him you would think a Md there would be a changing table in one of the restrooms since many people bring there kids here well there's not. When I went to use the stall it was very dirty tp dispenser looked like it was broken in to the stall had brown and yellow stains by the back of the seat and a pair of underwear sitting in the corner very gross went across the street to use there john much better and it was a gas station read more

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Terrible service.... Dont stop here..... Line out the door and one cashier with a register that wasnt working.... 15 minute wait... Then another 15 minutes for food and the order was messed up......convenient location but service was not. Soda machine also needed servicing and was out of certain flavors. read more

Super busy location and Horribly dirty. out of soda no trash cans in the bins, staff is slow and so disorganized. My apple pie was cold when I asked for a warm one they microwaved it, so it was limp and raw. Lots of staff but no organization. Management needs to change. read more

I went to McDonald's because I have the McDonald's app that contained a coupon for any burger for a dollar. Awesome deal! Ordered a Big Mac. Got it in record time and it was delicious! read more

A great place to stop for a Diet Coke if you're getting on or off I-5 or especially if you're getting on Hwy 12.

More flies than customers at all times. Been a few times on road trips, clearly no attempt to improve conditions. I'm choosing to stand outside because it's so bad. read more

So we missed our usual stop at In N Out due to a napping toddler so we stopped at her favorite lunch spot once she woke up...McDonald's. The cashier was very friendly and our food was ready super-fast. However, the women's bathroom was truly disgusting so I just can't give a good review. Someone had puked all over the walls and toilet seat and it had now dried meaning it had been there for a while. Clean restrooms are something I expect of fast-food places and this definitely did not come close. read more

Quick pit stop, service was polite and prompt (to me at least) but overheard employees talking smack about other customers. Also, lots of flies by the McCafe area.. Order with caution :-( read more

It's too bad that I can't give a no star score. This McD is the worst I have ever been in. The staff are so incompetent that I thought it was a joke. They have no sense of caring about the customers. Drive-through window employee walked up to the cashier and start talking about one of the customers outside we all heard how she was complaining that the customer was a jerk all because he wanted his food on time. This place should be closed down read more

Worst McDonalds in Lodi - Just Keep Driving. This was the worst McDonalds, and possibly the worst dining experience I have ever had. Let me preface this by saying I don't expect much from McDonalds to begin with - if the facility were clean, well kept, food the appropriate temperature and staff competent, then I would give a five star rating. Unfortunately, this was not the case. We stopped here because it was the first McDonalds we had seen in 20 miles and we feared we might not see another in another 20 - sadly, after leaving we saw three more McDonalds in the next town, all would have been a better choice. We walked in and the floor looked unswept, the walls dingy and the sound of screaming children permeated the entire establishment. When asked about the menu, the staff seemed completely clueless of what the offer. The soda machines had no syrup and flies were circling the lid dispenser area. When we actually were able to muster the attention of a harried-looking worker to inform them of the fact that the machine was empty, they responded with "oh" and had to be prompted to actually procure a diet coke. The drink we received was flat and had an odd flavor to it, disappointing. I asked for no cheese on my sandwich, and of course, when I opened the bun, a slathering of cheese was present. The food was lukewarm and the fries almost stale tasting with an almost fishy flavor. The ladies restroom had no toilet paper, no seat protectors and no paper towels - a fact I would have preferred to have known before drinking my off-tasting beverage. Suffice to say, I have never been so excited to get back in my car during a road trip. Not only did this McDonalds leave a bad taste in my mouth, but I have the sneaking suspicion the place is managed by apes - apes may have done a better job. read more

The food and service here on a busy Sunday morning were great. Very helpful, friendly and smiling staff. The bathrooms were dirty and in disrepair. This McDonald's could use a thorough cleaning inside and out, which is why I only gave it 4 stars. Great location right off the I-5. read more