Omg how horrible.i ordered on the app for speed. Ordered Big Mac, double cheese burger and fish of fillet. Ordered extra pickles on my Big Mac and got none. The patties in the burgers looked like they were there from yesterday. The cheese on my husbands burger and fish looked like they were thrown from across the room. Not the bet mcD's I've been to and no wonder they have a 1.5 start rating ugh read more

I ordered a triple cheeseburger and it was the size of a chocolate chip cookie. I started to stop at Wendy's and get a triple burger and just get the hot fries at McDonald's. read more

Did an order on kiosk, had to wait 10 mins for them to take my money. Was standing at the front for the longest the lady came up and told me to wait, but when a white guy came up to ask for breakfast that's past the time she want to help him instead. Fucking racist. read more

I just want to say this is the rudest McDonalds ever. My father went inside to order some breakfast, and experienced a racist encounter where he was ordering, but then the white lady who was taking his order was acting as if he was Hispanic and that she didn't understand him. Mind you, my dad's English is perfectly fine. So, when she wanted to act like a racist girl, she brought a Hispanic woman to take his order. Mind you, we're Asian. As a daughter who heard about what just happened to her father, enraged is an understatement. I just want to say you white folks are entitled and y'all think it's all about y'all. I'm embarrassed for y'all honestly. Uneducated, the need to feel that y'all are elite, and still working at McDonald's at your grown age. Big smh. read more

Driver left food without any notification. Hot food was cold and cold food was warm. Sorry ass excuse

Should have known better... don't use the curbside pickup..they don't come out to you. All of us had to go in to get our orders. My order had been sitting there over 10 mins and was cold. Wish we could rate a zero! read more

Greasy and undercooked. Was slow and the inside was very messy. I would never take any time to step in there again.

If i could give a lower rating i would, food was literally raw and uncooked. The manager was understanding in the situation but doesn't change the fact that they are serving customers completely RAW FOOD. read more

McDonald's - Fast Food Near Me - Lake Wylie, South Carolina

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Today had just went in to get a iced coffee and hopefully breakfast but, let's just start with the drink. 1 it was not busy. Dine or Drive thru. Staff just standing around. Waited ab 10mins for my coffee to have no ice mind you. Not even busy. Could've just went to the soda dispenser and did it myself but then I wanted to taste it before I did it. Tasted like it's been sitting for more than 10 mins. Then asked the lady if she can remake mine and then she presumed to say do you want me to put ice in it for you. Then walks around grabs another cup full of ice and says they're was no ice in thay cup we served. Someone in the back says oh it melted. Then after she gives me another cup of ice in then takes the coffee and pours it in the Ice one and just says sorry ab that. Like I could've done that myself but, the total disrespect of the way she handled it. I've worked on joi ts like this before and you what we do. We remake you one to your satisfaction and to ours. Really hate going to this Mc. Donlads not because of the place. It's the staff. 4 years living here in Lake Wylie and all I want is a simple correct order with no problem. Like why is it that this place is failing. Mc. Donalds was a nice place back then but God people if yiu do not like your job or take it serious please leave. Other people out here having a hard time finding a Job because all you guys do is stand around sponging the place and don't take pride what you do. Really reflects on you as a person in our community. Nasty and Poor Customer Service just our right trash. Really hope this place gets better. I don't recommend this place to anyone. Don't get me started with sanitation. read more

By far the worst McDonalds in the area ! Waited forever for my order and the place was dead but all the employees were laughing joking around not doing their job ! Fries were cold cold and they gave my sandwich to someone else in the drive thru and after getting it back from the customer tried to give it to me after it passed through the drive true window into the customers car ! Manager was kicked back with feet on her phone in a booth ‍ ! If I was able to give it negative stars I would ! Absolutely horrible. read more

First off I want to start by stating that I worked at this particular McDonald's during a shift in management. However that does not excuse the extremely unprofessional behavior of in particular the management. I faced this unprofessionalism as both a customer and as an employee. I have special needs and was very straightforward and honest with the management staff about said special needs, however I never received those accommodations that was verbally agreed on. There are constant health code violations ranging from touching ready to eat food with bare hands to just picking entire sandwiches that were dropped on the floor. Personal feelings aside this McDonald's franchisee is extremely lackluster in service quality and doesn't adhere to all of the health and safety guidelines. As a father from a parental standpoint I will never let my son eat at this establishment. read more

McDonald's - Uniform from my time of employment - Fast Food Near Me - Lake Wylie, South Carolina

I've been to this location many times. The food is the same as any other location but the service and accuracy here are below standard. My most recent visit was for breakfast. I used the drive thru and my order was accurately displayed on the screen. I didn't bother checking my order before I left because I had a been simple order. I received one breakfast sandwich correctly (minus the extra cheese I paid for), a breakfast sandwich that wasn't correct, and I was missing a hash brown. I called the location and spoke with a supervisor to let them know if the error. They couldn't care less. I'm sure my order would have been fixed if I went back, but I didn't think it was worth it. This was just the most recent visit. One evening I ordered inside and it was a long wait. The cashier decided to do one order at a time; she wouldn't assist the next person in line until the previous customer received their food. There wasn't a staffing shortage, either. I have had more negative experiences here than positive. I'll continue to visit this location, but I always do it during off-peak times. read more

If a lower rating was an option this location would be the first to have it. There is nothing even resembling "fast" about this fast food joint. The service is absolutely reversed, I hon think the food would be faster and the service would improve if this place was a self serve restauran, one where you make your own food. I know for a fact at least then the food would be better. All in all, there may be the iconic "M" and the place may look like it belongs to the fast food giant but do yourself a favor and keep driving, door dash from somewhere else, avoid this place at all cost read more

I stop here often because its on the way home. They have screwed up 3 out of my last 4 orders (we're just talking basic orders: a couple burgers, maybe some nuggets). Today I got undercooked burgers and chewy, undercooked chicken. Last time I was charged for the person behind me. When I informed the employee this was not my order (mine was cheaper), she asked me if I could just forget about the $2. What the hell is wrong with these people...? Anyway.. never again.. read more

Been up since 11 last night puking up whatever they served me. Against better judgment I ate most of a cold burger instead of sending it back. Couldn't help but think if they had served my 2 year old daughter or an elderly couple this and how seriously sick they could have gotten. No doubt in my mind that this burger was sitting out for way too long. I get it's fast food but have a little sense of pride and care about what you put out for people. read more

This location's milkshake machine is always "down". Either the employees are liars and don't feel like making milkshakes or the owner needs to invest in a new machine. Pretty sure the kids running the drive through just don't feel like making milkshakes. I will never be back and encourage everyone else to avoid as well. read more

Went to this McDonald's with my son. He missed stopping at the first window at the drive thru and evidently there is no one competent enough in the entire place to just take the payment and give us our food. Not at the second window , not inside, not even the manager.... I mean seriously McDonald's, WTH! Get your act together! The owner of this McDonald's should be ashamed to have hired such incompetence. We left without our $30 order and will never be back to this location. There are McDonald's not far from here where people have some sense. read more

Terrible service, just awful. We ordered a sundae and they give us just a cup of vanilla ice cream. Then he argues with me and told me to go back and wait in the line again to get fudge put on top. This was truly awful service. 1) Vanilla ice cream in a cup is not a sundae. 2) You can charge me but don't argue with me 3) Never tell me to go back to the end of the line. I've never been treated like this. They should shut this one down. read more

The staff at this McDonalds are friendly and always smile and wish me a good day. After I pay, and go to the pick up window, my order is usually ready and waiting for me. I give them 5 stars for the customer treatment, and for preparing my order without me having to wait long. read more

They Don't deserve any stars. I'm new to the area & have traveled extensively & have NEVER had such TERRIBLE food at a McDonalds. I've never had a product that from there that wasn't over cooked or even burnt except for the fries which are always too salted. the staff is terrible & RUDE!!! I'm not sure how they stay in business with the staff attitudes & the plain uncleanliness of the whole restaurant. The board of Heath must have missed this place!!!!!!!! NEVER GOING BACK read more

Why can't we give a zero review. This McD's sucks. They get my business based off schedule and not crew. What a joke! This AM crew sucks! A total joke! This Manager is a waste of money. Again. I say fire them all. Please somebody that cares, fire this sorry waste of money manager. Complete waste of resources. You'll get what you want but it will be a struggle. Ray Kroc would Sh** a Golden McGriddle and turn over in his grave if would see this Zoo. read more

This McDonald's is by far the biggest laughing stock of a "fast food" restaurant I've ever seen. On multiple occasions I've stopped in, famished; I pull into the parking lot hoping they have their act together but every-time I leave more disappointed than the last. Trying not to succumb to a harsh day of hard working Manual labor, (obviously nothing these adult-children know about who stand mindlessly at the counter like their barred out of their minds). I order a simple meal of the number 7, 2 cheeseburgers. Nonetheless, I wait in the line for an outstanding 12 minutes, 12 minutes of mind numbing agony watching these workers enrage customer after customer because they're handing out the wrong orders, missing items, or being incredibly slow. I finally am rudely thrown my order through the window and it is slammed shut in my face. Cold burgers missing cheese, smothered in ketchup bun to bun is what I was presented with. Absolutely repulsed by the service and terrible way my order was treated I just threw the order away, I had lost my appetite. I understand how it is to work in fast food but this happens no matter the time of day which is ABSOLUTELY UNACCEPTABLE!. read more

Placed order for 2 large drinks & 2 apple pies. The girl stood there like she was lost. We spoke up & finally got our food & cups. Every table in the place was dirty so we were limited on where to seat unless we wanted to clean the table. They need to dedicate someone to clean up after people. Very beautiful restaurant, just dirty & inexperienced workers. read more

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This location gets my order wrong every time. Missing straws, sauces and food. It never fails. They can't get a order right. It doesn't matter if they are packed out or you are the only one in line. The order will be screwed. read more

I'm rating it for what it is: McDonald's. And for a fast-food chain, it's what I'd expect. The food is predictable and consistent, for whatever that's worth. And that's where I'm docking a star. Otherwise, this location is always clean. I've never had a problem with order accuracy or service. read more

Stopped in for a biscuit and a hash brown took 27 minutes to get and while standing at the counter watching cockroaches go across the counter. Very disorganized read more

This location is so bad. Orders have been incorrect so many times, the wait times can be unreasonable, and the staff are rude and work very, very slowly. I typically drive the extra five minutes from my house to the location in RiverGate, as that location seems to be much better. If you use the mobile app, this location regularly loses or does not accept mobile orders. read more

McDonald's - This place never ceases to disappoint. This is the fresh apple pie I had to wait for staff to bring me. - Fast Food Near Me - Lake Wylie, South Carolina

I've been living in this area for several years now, and I just made my first trip here (most likely my last). There was a super long line at the drive thu, and it seems that there always is, and we went inside for what we thought would be a quick trip inside. All we wanted was to split 1 McFlurry. There were a few people who were waiting in line to pick up their food, and it seems that they had been waiting for several minutes. The girl was fast to make our McFlurry, however we realized why it was so fast once we tried a bite or two -- the toppings were literally dumped on top of it and not mixed in. Maybe it has been too long since I have ordered one, but I could have sworn that they used to be mixed in. Oh well. I'm not even a McDonald's fan, but now I know to probably just go get a Frosty if I'm having the rare craving for something sweet! (I did not use the bathroom or sit at a table, so I cannot speak anything about the cleanliness of anything) read more

I went through the drive thru and was ignored completely. They started taking the order of the person who come clearly after me, so I went inside... once inside I waited with another guy who clearly had been waiting to order, and was told that we needed to place our orders on kiosks... the elderly gentleman said that if they can't take his order he's going elsewhere and walked out. I tried for a few minutes to place my order on the kiosk. I work on computers so I'm not at all illiterate to how technology works, and even with 20 years in IT, I was unable to pay for my order and also unable to even send the order through. The manager on duty said there was known problems with the kiosks, then finally took my order after they completely ignored the inside customers and even after being told the kiosk had known problems, others who were waiting were still asked to order from the kiosk... After getting my order 15 minutes later, the fries were slack.. .this is outright theft considering how much you charge... Also the food was nasty and you could tell had expired from it's normal sitting times... I did frequent this location but you are losing my business. read more

Been here 4 times they never get it right, I usually go to the Blacksburg location and the difference is in the quality of the food. Lake wylies double quarter is still frozen patties. From now on I will go elsewhere. read more

This location has improved so much. Mom n I used to never go to this location because my orders were wrong every time. However they have improved to the point that my orders are right, faster and food read more

Very rude workers, even the managers. Not just one time, but every visit. If you want McDonald's, go to another one. read more

The worst McDonald of all! Wait in drive through for 20 minutes before everyone just drove off today. It's always pull around and wait. Just sorry service. Can't even get a happy meal for my kid. read more

Ordered 2 Strawberry& Creme Pies one Monday afternoon via drive-through. I unfortunately received 2 very burned, dry, unfresh pies with no visible expiration sticker. After taking a bite and realized they tasted worse than the looked, I came back thru and spoke to a young male and informed him of the issue. He took the McD bag with a disgust/aggravation look on his face then proceeds to scream "Chris, Chris!!!!...the girl at the widow said the pies are burnt and disgusting asking for some fresh ones, what you want me to tell her?" He then informed me that it would take around "13mins" for a new set as to which I obliged, then proceed to park my car and wait in the designated waiting spot. Then some came to my car, I assume to be the manager who asked me to move my car and go park "somewhere, anywhere, cause it was going to take 15 mins for the pies to cook" literally what he said. I was little taken back and was actually afraid to resume my order thinking someone would probably mishandle my food for asking to have the lies replaced. So after waiting 15-20mims the maintenance guy...!!!! Yes I said maintenance guy brought my food out to my car. I know this was a no deal as I worked for McDonalds for almost a year while in nursing school. So no I will not be returning to this location, not I won't recommend this location, and yes these pies will be going into the trash. Why Macdonald???...It's not that hard SMH. read more

PLEASE READ!!!! I was asking if they took reservations for large party's. this was a legitimate question that I needed an answer too. The worker asked me what reservations I mean. I said "just regular reservations" and he said "goodbye" and hung up the phone. I am very disappointed please fire this man. This so rude read more

This has got to be the worst McDonald's around. Was there last night 10/19/2018 around 7:00 and did not get out of there till 7:45 and that was take out, went in because the drive thur was back up all around the building. The manager that was working had the worst attitude I have ever seen in a fast food place. I have given this location many chances to improve and I just don't see it happening therefore I will not be going back. I was standing in the lobby there were at least 5 different people that were in the drive thur that had to come in for the orders being wrong. They were even getting the orders wrong on the inside over stuffing bags therefore they would not close. I would like for my bag to close if that means using an extra bag. Manger was fussing with employee and customer something needs to be done and soon before you lose other customers. read more

Might want to adjust your business practices to fit the area. Elementary schools start serving lunch at 10:30, but can't get lunch from here until 11, exactly not 10:59, not 11:01, 11:00. Makes me sad. read more

By far the worst McDonald's I've ever been to. It doesn't matter what time you go the crew here works at a snails pace. It shouldn't take 15 minutes from the time you order at the drive through just to get to the pay window. Inside is just as slow. The people that own this McDonald's need to watch "The Founder". There's a quote that goes, "people want their food in 30 seconds not 30 minutes." read more

After a year of declining service, I think this Company store is improving! Previous complaints addressed with Corporate customer service included cold fries, cold sandwiches, overflowing tarter sauce on the fish sandwich, lousy attitudes, overflowing garbage cans inside and outside, snail's pace through the drive-in window. I've noticed a good improvement in recent months, if it continues I'll be happy to update this rating! read more

If I could I would've gave 0 stars. This Mcds is the slowest one in the nation. I have statistical data support this claim!