As a someone who has seen how this McDonalds operates through many hours of the day, this workplace is dreadful. The management system is so corrupt, they do not follow some laws and multiple managers enjoy picking on employee's.
My aim of this review is to point out how Markeaton McDonalds should treat employees' fairly, lawfully and respectfully. These implementations would increase the likelihood of more individuals having a positive response to working there.
Firstly, managers should be following the law when giving breaks to their employees'. A person under the age of 18 is lawfully entitled to have a 30 minute uninterrupted resting break after they work for 4.5 hours. Someone who is above the age of 18 is entitled to have a 20 minute uninterrupted resting break after they work 6 hours or longer.
I have seen many employees' under the age of 18 be forced into taking resting breaks one hour into an 8 hour shift. This is done to enable all the staff to be working at periods of time in the day which become busy. However, this is not legal and becomes a health and safety risk due to them being overworked. There are many health and safety hazards in workplaces who handle food, such as a grill and hot oil. Staff can hurts themselves on these stations due to not being fully rested/ tired - as a result of bad timed breaks, from the lack of managerial skills.
Secondly, everyone in this workplace who is a crewmember, is placed onto a 0 hour contract. This allows the employer to give or not to give out work, likewise the employee can accept or deny work at their will. This is another law which seems to be misinterpreted by the corporate side of this McDonalds.
Staff who have being given shifts are allowed to reject shifts at their own will without needing to provide a reason. Likewise managers can give out shifts or not without providing a reason.
However, when presented with shifts, employees' are forced into making a reason for rejecting the shift. This makes turning down a shift very difficult to do. In the handbook, staff should aim to give at least 2 hours notice before their shift starts to ensure the managers have adequate time to adjust. To make this a healthy environment for staff and managers, both parties should be more thoroughly educated on what their contract actually means. And potentially EHO should become involved in order to train the managers right from wrong.
Finally, the ethics of how staff members are treated by their superiors is unkind and disheartening. Staff members are treated as if "they are in a prison cell." Obviously this is severely unacceptable and in my opinion managers should be given a training course to educate them on how to treat staff. Treating staff which discouraging words and shouting at them across the kitchen should be changed for having short private meeting to discuss what the issue is. Rather than causing an outrage which makes the staff members feeling humiliated and extremely vulnerable. Especially in front of other colleagues and customers.
Managers who see this happen will also think that this kind of behaviour is acceptable and is a form of teaching. Which is what is happening right now, and should be re-evaluated.
This review is aimed towards the workplace and nothing to do with; food, service or atmosphere.
I hope this will reach a manager inside Markeaton McDonald's and they will read this carefully. And try to understand how this review is speaking for many staff in this specific branch, maybe even others. read more
