Absolutely terrible customer service from some female night staff worker. I tried to call in advance to ask if I could place an order for pickup; she said in a snarky tone "You can place an order on the app?" then I told her that I actually can't as I am in Canada. She said well I can't help you then. I said Ok & started to ask about their menu items & that is when she hung up on me. I currently have a planned power outage (that I didn't know was planned until it happened) so couldn't cook/heat any food when I got off work. Calais McDonalds was one of the only things open at the time.. also to add, I tried to call back a couple minutes after she hung up & it just rang & rang with no answer.. I can't imagine her being that busy this late at night. just sad. terrible customer service. I've had experience with great staff there during the day once or twice (I don't go there much), but this was just totally unacceptable & rude, LAZY "service" all around. Sorry. Less than 1 star. read more