Tip: This McDonald's has a drive-thru with two lanes that converge immediately after you leave your lane. It is fascinating seeing Yelpers give this place a one-star review across the board. Most grievances deal with inaccurate orders, a lot of waiting, and a shortage of fries. I find that ordering through the McDonald's app has reduced the number of inaccuracies with my orders. I've still witnessed the occasional missing item, but none of these reviews stated that they used the McDonald's app. I immediately check my paper bag to see that my order is correct before I drive away from the restaurant. I head back to the drive-thru and let the person know that something is wrong with my order, which gets fixed immediately. You do need to be proactive. I used to assume that my order was right. You can't have that mentality. My dad doesn't have a cell phone. He complains now and again of a missing sandwich or the wrong drink. My guess is communication or comprehension between your placing your order and how it is taken or interpreted by the employee. Back to my experience here... After having a late lunch at Phomono, I needed a drink. I spotted this McDonald's in the same plaza. I like that you can get any fountain drink size for $1 through the McDonald's app when it's summertime. I got two large Diet Cokes. I paid through the app. I then headed to the drive-thru. The drive-thru entrance is closest to Highway 2. There were two lanes. I chose the shorter of the two, which felt like a VIP lane. I got an enthusiastic, cheerful woman on the other end. I gave her my order code. She found my name and order, and said that I could drive up to the window. I bypassed two vehicles that were there before my arrival. The two drive-thru lanes immediately converge once you leave the order area. It was different compared to most McD's drive-thru lanes that I have frequented. There was a bit of a lineup, but it moved quickly. I got the nicest woman who handed my drinks and straws to me. I liked that she waited for me to put my first drink and straws in my drink holder before grabbing the other drink. Not all employees at McD's have that much patience and assume that you can quickly secure your drinks in your vehicle. I thanked her and left. My drive home was an hour. I sipped on one of my drinks. It was cold, delicious, and refreshing. So good! It made my drive home better. I had the second one for dinner. It was perfect to wash my food down. My review breaks this one-star cycle. I'm such a troublemaker writing a positive review. Perhaps things have changed for the better here. (355) read more

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Worst McDonald's in the Durham region. The food is stale, the service is horrible (they always always mess up something with the order. Every. Time.) This location is turning me off from the brand and I find myself visiting Burger King or other nearby options. I wish I could give them zero stars... read more

I recieved the wrong order, despite it not being as busy. I ordered a Hat Trick, Dbl Quarter and Fries and received only the Hat Trick that I requested. Why I didn't check inside the bag? Because the sticker on my order was correct, so I assume that I recieved my correct order, unfortunately no. The Hat Trick was messy and the bun felt soggy with all the ketchup. read more

Are your employees brain dead? Wish I could give -10 stars. How does this location even have 3.4 stars? This McDonald's is the worst one I've EVER been to. Idk how they're still open, it's clear they don't give a single shit about anything. I've lived in Bowmanville for over a year and I've lost count of how many times they've messed up my orders or made me wait ridiculously long for a small ass order. I always expect the worst if I have no choice but to go here. I prepare myself knowing 9 times outta 10 they're gunna get my order wrong or I'll be waiting forever to get my order. And just know if you do drive thru they'll make you pull to the side to bring out your order cuz THEY NEVER HAVE ANYTHING READY, even when it's completely dead. It's a nightmare when it's actually busy-every car in the drive thru is told to park at a spot n wait 15+ mins for their (mostly wrong) orders. I'm gluten free so I always get a burger with no bun but I have to wait every time cuz it's never ready??? Not putting a bun saves time so I'm lost, is it that confusing for y'all? They mess up your order, your food is cold, you don't receive everything, etc. I understand making mistakes sometimes- it's stressful and nobody is perfect but EVERY TIME I go??? Idk if they genuinely have zero reading comprehension skills or just don't care enough to get orders correct. It's beyond frustrating at this point, get it together! Let's not talk about how long the poor food couriers have to wait OUTSIDE for their orders. My sister has waited 30+ minutes multiple times to collect her skip the dishes orders. Tonight I ordered 3 drinks, 2 caramel iced coffees and 1 strawberry milkshake through skip the dishes. We asked for no ice in the iced coffees since there's no option for light ice, (we wanted to get more product since ice takes up space in the cups.) It took 40+ minutes for them to prepare the order????? Wtf are you doing for 40 minutes, I doubt you're insanely busy at 10:20pm lmao. We received our iced coffees and they looked like murky swamp water, no cream and a tiny bit of caramel syrup stuck to the bottom. I've never gotten an iced coffee that looks like that. I waited almost an hour for a sh*tty drink lol , they tasted strangely bitter/ strong. It took us adding over a cup of cream and caramel syrup (at least I had some) at home to make the drinks taste better. I'm not even gunna go into all the other times they've messed up my orders, made me wait 30 mins for curbside, etc- cuz this review would be wayyyyyy longer than it already is. I'm genuinely done giving this restaurant chances. Thankfully there's a Walmart McDonald's-just sucks they don't carry everything and close early. I'd rather drive to courtice or newcastle then give this location anymore money lol. Rlly hoping someone from corporate office reads these reviews and gets this restaurant in check, cuz they're gunna keep losing business operating the way they are rn. Re-train everyone, get new management, IDK AT THIS POINT. I'm done read more

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By far the worst McDonald's for accuracy I have ever been to. I live in Bowmanville, so it is the closest location. I have a family of six, so it is usually a fairly large order. At least 90% of the time the order is missing something significant or has a major error. I fill out the online survey, get the same form letter, and get promised coupons that never arrive. The location on Townline has never got my order wrong. This location really needs to prioritize accuracy of orders, as I notice that other posts address the same problem. read more

The worst McDonalds. Simple small orders and they make you wait for 10+ minutes. The entire drive thru gets parked. Complete joke.

tired of going through the drive thru and having to park and wait. why are there not enough fried to complete my order at dinner time? or having me wait 8 minutes for a hashbrown- this is supposed to be fast food and they never have food ready. I cannot remember a time that I went through this bowmanville drive thru when I was not asked to pull over and wait. They park almost every car that goes through. I have never seen another McDonalds do this. It is beyond ridiculous. Have some food ready. I would never go back if I didn't have an 8 year old. read more

You guys need to get your shit together when it comes to skip the dishes couriers you're cutting into our money making us wait a half hour+ for orders it's ridiculous you call ur self fast food 30m ain't fast I've been to burger joints that ain't fast food and I wait 5m or less for orders get ur shit together you guys are cutting into our money and time when we would have 3 orders done by the time you give us our order read more