I walked in and I was told to order at the kiosk - I ordered and my burger was wrong - I confronted the staff - I proceeded to wait 20 minutes for them to fix my burger. The staff wasn't the nicest and the place had a weird smell to it - also the fries weren't good because the oil tasted very old. The place wasn't very clean either - it had this is a truck stop so we don't care vibes. read more

Cold fries. Asked for salt & put salt. Ordered online. Not even one napkin. But thats ohio for you. Why is this fry so dark & brown? Looks like a checkers french fry lmao. Would you eat/pay for this? Nuggets hard as rocks. Garbage. read more

absolutely awful! a quick stop for gas and food turned into a 40 minute stop. We waited 40 minutes for our food. Got on the rd order was wrong and my kids' apple packs in their happy meals were expired. If we hadn't been on a road trip I would go back for a refund. Awful service. If you stop at the Pilot in Beaverdam for gas go to the subway! read more

Food, meh. Service is nonexistent. Inside you order from kiosk with no one is sight to help. Drive up window want you to use mobile app, if not you have to wait so long to get waited on. The car at the window waiting on their food has to pull away before they take your order. Ambiance is laughable. Employees are nice tho. Overall bad experience. read more

We were given the wrong food in our bag. The staff accused us of taking the wrong bag, we didnt, our ticket number matched the bag. The staff swore at us, they yelled saying we were trying to steal food. We got to the manager, she gaves us what we paid for, no appology, and it yook 30 minutes out of our trip. Apauling experience!!! read more

Wonderful food. Quick service, they didn't even have time to speak to me! Come on down!

Service is extremely slow and everyone is on there phone while taking your order and then wait almost 20 minutes for your food , they order isn't correct or didn't give everything you ordered. Very disappointed and will not be going to this location again I'll stop else where. read more

nearly 20 minute wait for a breakfast burrito. save your time and money and go to a different mcdonald's read more

McDonald's - Burgers Near Me - Beaverdam, Ohio

I tried confirming by ordering on the kiosk, and as usual, confusing! Then the order never came! Asked where my order was, and showed my receipt. Somehow it got lost. Must be those gremlins in electronic land that took it??'n read more

Not a great Mcdonalds. This place literally sits right at the Beaverdam exit of i75 and US30 and they close their drive thru when they are short staffed and only allow inside traffic. Mind you this is 2020, coronavirus hello, this is completely backwards. When your short staffed, close the dining room and leave the drive thru open!! Geniuses. Now I didn't even scratch the surface of the amount of food that I have had missing from this place over the 4 years I've lived in the area. The amount of menu items that they are "out of" on a daily basis. Common things like milkshakes and Happy meal sides. The only reason and I mean only reason it has two stars is because the workers try to be nice, aside from management and the convenience. read more

We were on the way to Xenia from Detroit to pick up some car parts. We stopped in. The place was convenient. We walked up to the counter. We barked our orders,, 4 McChicken and a large Diet. They told me my total, paid with my credit card and we were on our merry way. McChicken tasted like McChicken,, the diet coke was cold and refreshing. No B.S.,, no drama. Life is awesome. Thanks for reading my review. Enjoy your yelptastic day!! read more

McDonald's - (",) - Burgers Near Me - Beaverdam, Ohio

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Horrible service. Manager rude We we're left waiting for order after people kept coming in after us and getting served. Stay away

I got a drink and it had only half the cup full never coming back do not come here:( And i had to wait 1 hour for a big mac.

Hey trucker tip for the day Mickey D often have any size coffee for a buck inside the same Pilot that charges you like 2 or 3 bucks after you buy 150 gallons of fuel. That being said I went in about 5 am to do laundry and have coffee and some breakfast. Early morning crew was friendly but short staffed. I have eaten here on other occasions and things were great but this morning restaurant was a little dirty and slow on service. Also hotcakes were warm not hot. I don't believe this is normal here so I will stop again. And on a side note washer and dryer at the pilot didn't work correctly so maybe it's something in the air lol Happy trails Trucker Steve read more

McDonald's - Map of the United States on the wall at Nicky D's - Burgers Near Me - Beaverdam, Ohio

Almost 12$ of burnt bagels they say they can do nothing about because this is how they're supposed to be..Mgr Brandon was no help at all said he couldn't do anything at all because this is how the setting is supposed to be for all the bagels. Told me to call corporate...wow BYE read more

McDonald's - 2 steak bagels burnt to extreme - Burgers Near Me - Beaverdam, Ohio

Where to even begin...I guess the very start. Walked in. Ordered at Kiosk, (a custom order, two DOUBLE CHEESEBURGERS, no pickle no onion, add mayo and bacon...pretty simple shit...) overheard some kitchen crew member's complaining the instant the order popped up on their board. One of the crew members was having to do another task, and rushed the assembly of both of my sandwiches. Both burgers didn't even have the two patties that are supposed to come with them, not to mention not even properly wrapped, with the added bacon OUTSIDE of the buns. Safe to say i will never be returning here and nor should anyone in the area or passing through. STAY AWAY FROM BEAVERDAM PILOT MCDONALDS. T R A S H ps- soggy fries too read more

If I could do 0 stars I would. Do yourself a favor and go to any other McDonalds than this one. Horribly ran. Most of the time your order won't be right or your food super cold. Last two times I went there was just for one of there pies, both times they were cold like they just came out of fridge. No warning from workers, I woulda waited for a warm one. Every local tries to stay away from this McDonalds and you should too. Not hating on McDonalds but just this one. Staff is terrible and that's if they actually have anybody to work. Terrible, horrible McDonalds. read more

This is at a pilot and the service is slow. Had the Artisan Chicken which was very dry. Not sure if it was due to it being a truck stop or what but the price for the sandwich and large drink was 5.49, seems a little expensive for a dry piece of chicken and a drink. read more

McDonald's - a chicken burger and a tomato slice - Burgers Near Me - Beaverdam, Ohio

This McDonald's is horrible, pulled up to drive thru at a quarter till 10 the lady said will you be using your app to order today. I said no and proceeded with my order, no response I set for 10 minutes and nothing so I pulled to the window wait another 5 minutes the girl comes to the window at exactly 10pm and says sorry drive thru closes at 10. She let us set long enough to tell me oops sorry.So we decided to go inside to hear employees yelling in the back using vulgar language. And another employee hanging out the drive thru window yelling across the parking lot at someone i assume he knew that was working on there broke down car yelling the F word. Get it together Beaverdam McDonald's your making a bad name for yourselves. read more

Been here a few times as my husband is a truck driver and I ride along. We have came through here twice in the past two weeks and I have to say there is a girl who works there who is constantly screaming at the employees she has long dark hair usually in a ponytail and her arm is in a brace, if you are sitting in the dining room you can hear her clear as day yelling at them, she doesn't even call them by name it's alway hey you or you. If she is the manager or shift lead I will say right here is your staffing problem!!!! Oh and our fries were raw and the ones that weren't raw were hard and cold and my Carmel frappe was runny and nasty!!! read more

Horrible service. People were standing around waiting for their food with no number. The guy kept calling out numbers and people kept saying, you didn't give us a number. They were arguing in the back about helping each other. We ended up walking over to Subway because of the chaos. Much better service. 7/6/2022 read more

Had the spicy crispy deluxe chicken sandwich only was cold and dry...i should've heated up in the trk stop...

It was in a truck stop, and they used the kiosks, which I have not used before. The girl came out from behind and was super helpful. Plus, the cheeseburger was very fresh, which a unusual. read more

Always stop here on my way to my Dads.. Always busy, long lines inside and out. I dont really have any complaints. Foods good and hot and service is great. read more

After waiting 15 minutes in the drive-through with only two cars in front of me I just elected to leave. This place is super slow and they will screw up your order... Guaranteed read more

I have stopped here a few times. There always seems to be a full staff on hand. However your order takes forever and is often messed up. Drive thru tends to be very bad at this location by missing food items. Make sure to open you happy meals to check everything before driving away. Do not think drive thru or dine in will be faster. They are both slow. If you ask a question the staff at the counter often needs to ask someone else to be able to answer you. If you must stop here just be aware of the issues you will face. read more

Stopped at the beaverdam McDonald's yesterday around 530 pm didn't get the young managers name but what a great manager had us laughing through our visit an the food for it being fast food was really good . Store was clean an customer service was great ! read more

I like McDonald's a lot. Great food and great service. Smiles are always free! I love the new touch screen options so I can get the food even fast. Like "fast, fast food," you know! I highly recommend the chicken nuggets and the coffee is awesome. If Darren is working try to get in his line! He's awesome! read more

Worse McDonald ever. All my food was half cooked borderline raw. I thought maybe they were just having a bad day so I went back a week later the same results half cooked food even my fries weren't cooked the full time it was sad read more

The meat of the burger I ordered was still pink inside and the fries had salt on them when I told them no salt on the fries and the burger was to dry to even eat and the service was not good read more