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    McDonald Funeral Home

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Williamson Memorial Funeral Home & Cremation Services

    Williamson Memorial Funeral Home & Cremation Services

    (6 reviews)

    Paula, TJ, and the entire team did a perfect job helping us say goodbye to our family member. The…read morevisitation and service were flawless. Every need was anticipated and last minute request were handled professionally. On behalf of the entire Augliera family, we say thank you!

    It was 20 years ago that I lost one of my favorite students in a tragic auto accident. He's never…read moreleft my memory. But after all these years, I've never had a chance to visit his gravesite. On this beautiful, sunny day, I found myself across the street from Williamson Memorial and I felt it was time to get some closure and see the final resting place of my former student. He was a brilliant mathematical mind. But I had no idea where he was buried in this vast cemetery. I walked into the main building to ask for assistance, and the staff was busy juggling multiple memorial services and a number of funerals. I already felt intrusive and hated to bother employees with a simple grave location request on such a busy day. And that's when I met Joe. After a sweet young lady told me she didn't know how to find a grave but knew someone who could, that's when Joe emerged from an office to assist. He could have easily told me he was too busy, or blown me off because he was coordinating bigger events. Instead, he looked up the name I gave him and found the site. But that was hardly the end of his generosity. Joe literally walked with me into the cemetery to show me the precise location. He actually took the time to leave the main office just to help me find the gravesite, allowing me to get closure on a day that was long overdue. This is the most wonderful example of customer service I think I've ever experienced. And if that's how they handle a random person stopping by for a visit, just imagine how they work with families during their most difficult time burying a loved one.

    Harpeth Hills Memory Gardens Funeral Home & Cremation Center - Photo 2

    Harpeth Hills Memory Gardens Funeral Home & Cremation Center

    (13 reviews)

    Bellevue

    Have had a pretty horrible experience with them from our initial call. When my FIL passed my wife…read morecalled as the only paperwork we had from him was from Harpeth Hills and it was for everything he had prepaid. He had told us in advance that he had done that. Nevertheless, she ended that call with Thomas with a 14K quote for a funeral! And a referral to a local funeral home in Austin to help us here with transport or whatever was needed. When we finally had time to think and spoke with the local funeral home about options we decided on cremation. We also separately decided we did not want to do a funeral or have that expense. Thomas was upset and rude when my wife informed him of the plan. He then called the funeral home from Austin and was upset with them for talking us out of the funeral services he proposed! They did not do that, we had already decided that prior to talking with them. Thomas then also left them a nasty online review. Not a great start! We then proceeded with the cremation and confirmed those plans with the cemetery who confirmed everything was indeed prepaid and there were no additional fees. Guess what happened when we showed up? That's right, additional fees! Almost $800 to have the date of death added to the scroll as the year is included, but not the date. I've since learned this is somewhat industry standard as it is a 3rd party cost, but what is not industry standard is repeatedly informing a customer everything is paid only to ask them for money at the last moment. Furthermore there is a complete disconnect between the funeral home and cemetery. They (Lynn-GM and John Sales Mgr) ultimately offered to provide the scroll at a discount but days later have still not sent that offer/quote to any of the family. They began by trying to take advantage of a family at one of their weakest moments and when that didn't work threw a temper tantrum. It then felt like they were trying to extract something from us on the burial as payback, but I now believe it was just further incompetence on their behalf. Even at their best throughout this process they felt shady. This is a corporate run funeral home and you'd hope since you lose the empathy in exchange for greed, you should at least gain efficiency, but here you get neither. Stay away!

    My attorney recommended when I did my Will that I get pre-funeral arrangements taken care of. I'm…read morein good health, doing well but want to make sure my sons don't have to go through all of the arrangements when the time comes. A friend recommended Harpeth Hills. I did check a few other places but I was very glad to have chosen this funeral home and cemetery for this. Mark Bryant, the Family Service Counselor, has been wonderful to work with. He is incredibly kind and patient and really understood my needs and helped me to get all that I needed and keep my costs down. He also explained things fully and answered all of my questions. The whole environment there is one that is peaceful and calm and one gets the sense that every aspect is taken good care of. All of the staff are truly dedicated and have a great respect and love for all of the families they care for. I cannot recommend this place enough. Thank you!

    McDonald Funeral Home - funeralservices - Updated May 2026

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