James met with me on short notice to help me with a burial plan for my husband and me. I think it…read morewas his day off, but he was very kind and understanding. We are relatively new to the area and needed to decide on a plan. I am very pleased with the gravesite I selected in a quiet part of the gardens. There was no pressure to select additional services at this time, but they were explained and can be added later. I was very pleased with the condition of the funeral home and the memorial gardens. The staff members I met were extremely nice and knowledgeable.

I came to roseland for advice on making my stepdaughter a memorial pamphlet. He was nice enough to…read moremake the memorial and didn't want a dime. We couldn't bury her in the traditional way, so we didn't use his mortuary, but he still offered the pamphlets at no charge. He is extremely professional and has a heart of gold. I give them ten stars plus!!!​

My friends son past away and we went to the funeral visitation. This was my first time being in…read morethis funeral home. It was very spacious and had an elegant style. The kitchen was very large and accommodating. I can't really speak to the value as I don't know what my friend paid.

Incredible service through a family dispute with my ex-wife, and they performed well above my…read moreexpectations, in a horrible tome for me personally. they made taking care of my son easy. I would not consider anyone else if I needed their services again.

Billy and Michael are wonderful at what they do! Highly recommend if you want compassionate,…read moreaffordable and top notch service. A+++++

I had no idea what to expect going through the process of losing someone...but the service at…read moreCompassion Cremation has exceeded my expectations. The kindness and knowledge of the staff has brought me so much comfort and relief in this process. I highly recommend the services here! Thank you, Billy, Michael, and Gloria, for their help and services to my family, I cannot express my gratitude enough!

I posted a review but I guess I got the wrong I'm gonna try this again. my name is Kathy…read moreChandler and I live in Watertown, Tennessee and my husband of 52 years passed away June 16.. my husband was picked up by hunters funeral home and delivered to Parlow funeral home for cremation.. I decided after about four days to go 's and ask if I could visit with my husband for 10 or 15 minutes. I parked on the side where the double glass doors are and I went in and I got to a long hallway and I looked left. I didn't see anyone so I went down the hall toward the front of the building, knocking on the asking is there anybody here? Is there anybody here? I found no one so I had heard people talking at the other end of the hall with a single glass door went out into a parking lot. I proceeded down that hallway and when I got to the glass doors, a woman, a blonde, middle-aged woman let me at the door and open the door and her first question was to me." How did you get in here?" I told her that I had come through the double doors on the side parking lot and she proceeded to act like I was lying and said the man that just left has just locked all these doors.. so trying to lighten the mood a bit. I said well I assure you I open those doors before I came through them. She either did not get the humor or didn't think it was humorous she said what can I do for you and I proceeded to tell her my husband is here and I would like to visit with him for approximately 15 minutes. I told her how long we were married, and that he had passed away On 16 June. So she asked me what his name was and I said Jeff Chandler., well she said to me we do not have a Jeff Chandler here. And I said to her yes you do he's here., and she proceeded to tell me that she answers the upfront and she would know if he was here, so I told her Hunter's funeral home picked him up in Gallatin and brought him here to be cremated. She said oh well if he's here he would be he's out in the back parking lot in a building in our 10 she man cooler., which wasn't a very good visual for me having my husband gone only four days. I just don't see necessary why she would've had to have told me that but anyway she said if he is here and it was a she told me if I wanted to see him that I would have to call funeral home and have them come pick him up and take him to Watertown and have him Prepped for visitation , I said to her that is not necessary. I just see him for a few minutes to tell him goodbye.. well she told me that that was not possible that I had to take it up with Hunter's and led me to the back door and more or less put me out to go and that was the end of it. Needless to say, I sit in the car and cried and cried as I looked at the crematory building thinking of him in a 10 person cooler with nine other people possibly just not a good situation.. I would really love to have an apology from this lady and let her know that that is really not the way you talk to people you don't start out with "what are you doing in here " like you broke into the place and in telling you that your husband's not there that she answers the phone and she would know if he was there when I'm trying to tell her yes he is here. Anyway, hopefully they have cameras or record and show exactly what the conversation was and when I came in the door and when I went out the door, etc., etc.. Thank you so much for taking the time to read this

This place was amazing they were very respectful and if we needed something or wanted something…read morethey were right there to fix it 10/10 I'm using this place for all my funeral needs

The employees are very professional and did a great job for my friends funeral…read more The Funeral Home is very clean and beautiful

My family has used this facility for the passing of 3 different family members in the last 10…read moreyears. Every person that we dealt with was kind and patient, offered care and direction every step of the way. From the care of the deceased, the help setting up for the viewing, moving the flowers to the burial site, the staff was wonderful and helpful and kind. The funeral home itself is a it dated, but in the way that feels like home, comfortable, cozy, like grandma's house. There were several conveniently located bathrooms near the main viewing rooms and a kitchenette/coffee & cake room up a short flight of stairs for snacks and drinks and taking a breather from the greeting of the visits. Sadly Grandpa's passing marks the last of the family that will use the services of Phillips-Robinson. But only because we don't have any more family in Nashville. Thank You for all your help during our difficult times.